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Columbus Worthington Air

Heating and Air Conditioning, Air Duct Cleaning

About us

For fast and exceptional service for your heating, cooling or Indoor Air Quality needs, call us now: 614-869-4115. 55 employees. No subs. Charge a flat rate. No travel charges. Service fee applies. Extra charge for emergency service. Additional DBAs - Columbus Mechanical, Columbus Worthington Heating & Air Condition. May contact through e-mail. Additional e-mail is [email protected]. We install Bryant & CWA signature series products on the residential side. We design and install hybrid systems, geothermal systems, along with indoor air quality products, ductless mini-spilt systems & boilers. We conduct whole house energy auditing and perform blower door testing. Residential and commercial services. Award winning. License # 47543

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling Equipment Replacement.Light & Large Commercial Project Work.

Services we don't offer

Duct Cleaning. Hot Water Heater Installation. Window Air Conditioners. Mobile Homes. Baseboard Heat.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.82,086 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 251-275 of 2086 reviews

Toni G.
10/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
While checking the flame he noticed flickering and seemed unit was not drawing in air freely. He removed the intake pipe and found a small bees nest which he removed. He also checked and cleaned the humidifier. He also made suggestions to use run the furnace in the fan mode if house seems chilly because with the humidifier it will circulate the air.
Description of Work: Furnace inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

SHEILA H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
My furnace is 10 years old, and I've been satisfied with the technicians up till now. The technician came with a filter, and before he left he said the heat exchanger was cracked, which meant there could be carbon monoxide escaping into the air. He said I could replace the unit, or the heat exchanger. He also said I could have them send a tech for a second opinion. The part is still under warranty, and the labor was quoted at $1561. I asked him to show me the crack. He used a camera on a stick, I had to sign papers that they'd warned me about it. He left, and I called another company for a 2nd opinion. They checked and couldn't find anything. The other company offered to check and see if there were any recalls on it. Nothing. He explained what could have caused a crack and checked that. Nothing. He said with them it'd cost me around $1100, including the labor and a new unit. I feel like this company is trying to take advantage of me, and it's strange the same people who gave me a first opinion would want to give me a second from their company as well.
Description of Work: I have a yearly maintenance agreement with them

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marcia B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
The tech was punctual, professional & kept the area clean. He took apart my furnace completely, cleaning all the components. He did a heat exchanger leak test which unfortunately revealed a leak. It is a very old furnace that I'll now need to replace but they sent out a sales rep to do a thorough evaluation & estimate for a new furnace. My budget is such that I'll probably have to purchase the new furnace elsewhere but at least they did a good job explaining furnace sizing & costs.
Description of Work: Furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David N.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Prompt service. No issues at all.
Description of Work: service on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Marilyn G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was done very thoroughly. The technician, Todd, was professional and informative. He took his time and had integrity. He even gave me tips on what to watch out for if the furnace should have problems in the future. Very, very helpful. The only negative for me was the technician was, as always, trying to sell me something that he stated would improve or protect my system. It is hard to know since I previously contracted a company that never mentioned any of these things for 6 years. Other than that I would highly recommend this company and will definitely use them in the future.
Description of Work: Furnace fall check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Megan O.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
We chose Columbus Worthington Air because we had a coupon for the service. Kenny Ward was our technician. He was punctual and very professional. He took the time to show me and walk me through a few aspects of our humidifier on the furnace that we can consider a future repair and update for. The service was quick.
Description of Work: Pre-season furnace service/inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

John F.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Ryan C was down to earth and was patient, thorough, and professional in addressing my questions and completing the work. I plan on working with them for a furnace inspection this late Fall.
Description of Work: A/C unit check A/C fluid replenishment Basic Check of furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DANIEL S.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was more than the $59 because they found a part that needed to be replaced. It was around $50 or so, it wasn't that expensive. He was good and he came when he came. He had to come back to bring that part and everything. I would tell others about the promptness and the fact that they were professional. I don't feel like they made it up as far as what they saw needed to be replaced. They did say that it needed something but we haven't had any problems.
Description of Work: It was a Big Deal. There was nothing wrong with the furnace, I just wanted to have them come and check it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Andy M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. We bought the annual contract to have a few extra things done, but they were prompt and reasonable.
Description of Work: Annual contract for 2 HVAC units. Inspect and regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Louise T.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
OK. AC unit was checked and found to be low in refrigerant. I think he cleaned the coils in the air handler.
Description of Work: Checked air conditioning unit and added refrigerant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went great. Had them come back and service the A/C just last week. Excellent provider. When they were here, 3 of my neighbors stopped by just to tell me that they use Columbus Worthngton Air, also.
Description of Work: Service unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Renee S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Was given time of arrival between 11am & 2pm with a confirmation call the tech was on the way 30 minutes prior to arrival. Office called at 1:30pm and tech arrived at 2:20pm. Other than that, he was very professional and thorough.
Description of Work: A/C tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$95

Randy S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time, very professional, will use again
Description of Work: tune up and check on air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mary S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Nice guy, on time, answered my questions.
Description of Work: AC check and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Sheri L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time. Was very courteous. Completed the job in the pouring rain (I provided him with an umbrella).
Description of Work: A/C yearly maintainance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

ROBERT S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
On trip #1 ($412), they replaced a bad capacitor on the outside unit, found the refrigerant low by 1.5# and topped it off, and did a leak test but did not find anything. On trip #2 (no charge), they sent out another technician who redid the leak test and found both service valves were leaking. On trip #3 (no charge), they sent out a 3rd tech because they want to insure there was not a second leak somewhere. On trip #4 ($995), they replaced the suction line and liquid line service valves. I was impressed that they sent the 3rd tech for the 3rd test -- they wanted to make sure I didn't pay a big bill and then find out there was yet another big problem. They were very thorough in their diagnosis. All the techs seemed very good and were extremely professional and easy to talk to. Additionally, a manager had called me in between trip 1 and 2 and I was very impressed with him. This is a very good outfit and I would highly recommend them.
Description of Work: Replaced capacitor and service valves on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,407

JEFFREY S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
There weren't any charges because I have a service agreement with them which covers two check ups a year and then, a lot of things to be done to my furnace or air conditioner if necessary. They were the ones who put our new furnace in three years ago. I've been using them for many years. They've been servicing my needs since the early 80s. Their service has always been reliable. Once, when our furnace went out on Christmas eve evening, they sent somebody out after midnight, who got our furnace working again. It's hard to reject somebody who does that. It didn't even cost me a great deal of money. Most of it was covered on our service agreement. I would highly recommend them. They've always been reliable since the early 80s when I first used. I've never had a problem. I've had them do some pretty serious repairs at a price I could afford.
Description of Work: Columbus Worthington Air provides heating and cooling service. In April or May, they came out to do a semi-annual check on our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
07/2015
4.0
electrician, heating & air conditioning/hvac
  + 0 more
UPDATE: Bobby of Columbus/Worthington Air reached out to me after I posted this review and assured me that his company would address this issue with the tech who serviced my unit and offered to give me a free service plan in the hopes of winning back my trust in the company. Although I did not take Bobby up on this offer, I agreed to let him refund the money I paid for this service. The fact that he cared enough to try to make this right and address the situation to prevent something like this from happening to another customer was a step in the right direction in my book. Therefore, I have upgraded my overall review grade to a B. Perhaps this was just a bad tech and not a reflection on the company, itself.
Description of Work: Bought Big Deal for furnace tune-up. Technician arrived on time. Started on inspection promptly. Told me I didn't have to stay and watch unless I wanted to, so I stayed for a few minutes and asked some questions and mentioned some small issues we'd been having, then left him to do the remainder of the tune-up. He was done in about 25-30 minutes. I asked if he'd found any problems and he said no. I thanked him and he left. Seemed simple enough and I was glad for the peace of mind, BUT -- and this is the reason for the F in professionalism and my overall C rating -- a couple months later when I went to turn on the A/C, the outside unit wouldn't kick on. I thought that was odd since the unit is only about 5 years old and we'd never had any problems with it, so I looked inside the electrical panel on the furnace and A WIRE WAS DISCONNECTED. Clearly, that was the problem. I consulted the wiring diagram for our HVAC unit and quickly figured out where that wire should go. It had to be wrapped around a screw and tightened down to ensure a good connection. I did that, the A/C unit outside kicked on (once I turned the power back on), and problem solved. This wire is something that couldn't have simply come loose on its own. The screw had to be loosened for me to fit the wire back under it and tighten it back down. But since I didn't SEE the tech from Columbus/Worthington Air disconnect this and I didn't ask to see the wiring before he left (or even think to peek at it after he left -- why would I?), I can only be left to wonder how this happened. Wonder how much they would've charged me if I'd called them to come fix my A/C. Hmmmmmm... Only thing I know for sure is I won't be hiring this company again.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$59

Response from Columbus Worthington Air
[Member Name Removed] Thank you for sharing your experience. Columbus Worthington Air strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, CWA Customer Relations 866-803-0879

Brian W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have used CWA before for my HVAC needs and bought their $59 A/C tune-up special. I called to setup an appointment and they were able to schedule for that day. The technician was very friendly and explained everything he was doing. He also answered the questions I had about new systems as my A/C unit is 23 years old so I know a new system could be in my near future (hopefully not!). I would recommend CWA for your HVAC needs and I will use them for my future HVAC needs.
Description of Work: A/C tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Columbus Worthington Air
Mr. [Removed member name], Thank you for taking time to share your awesome review on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Columbus Worthington Air! CWA Customer Relations 866-803-0883

CHRISTINA R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
We had a little glitch. Other than that it was a great experience. The salesperson was very informative and did a lot of leg work. There was a communication issue within Columbus Worthington air that cause a glitch. After that was resolved the service was great.
Description of Work: The company installed a new AC unit. They also put in a new return vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Columbus Worthington Air
(Removed members personal information) Thank you for taking time to share your review on our company. We appreciate your patience and you choosing Columbus Worthington Air! Should you need further assistance, please don't hesitate to call CWA Customer Relations 866-803-0881

Diane S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The provider was on time, professional, and performed the requested service. We would recommend them and will use them again in the future.
Description of Work: Checked air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Columbus Worthington Air
( members name removed) Thank you for taking time to share your awesome review on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Columbus Worthington Air! CWA Customer Relations 866-803-0879

John H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went quite smoothly. Requested same technician from CWA to which it complied.
Description of Work: spring AC tune-up/check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Columbus Worthington Air
Mr. [Member name removed], Thank you for taking time to share your amazing feedback on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Columbus Worthington Air! CWA Customer Relations 866-803-0881

Heather B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Jamie was an amazing service tech. He was honest, polite, and a straight shooter. Brian followed up with a sales call and helped me choose the right unit for my home. A+++++ service. I will never use another company ever. If you read my review of Favret you'll see why Columbus Worthington Air is the best company for your heating and cooling. Brian has kept in touch over the last few months as I was deciding when to put in the new unit. He was NEVER pushy, always kind, and caring. He got me the absolute best price out there. The installation guys were so amazing. Once they arrived I had to head to work. I completely trusted them in my home all day. They worked hard, stayed until the job was complete, and took the time to explain EVERYTHING even though I'm sure the were exhausted. Columbia Gas had to install a meter the next day and as soon as it was installed the same guys came out to light up the furnace. Once again, super sweet. Another great thing was how clean they were. There was a ton of work on the outside and inside of my house and it was spotless when they left. They even offered to vacuum. Once I kicked on me air it cooled down so fast and was so quiet. The exact opposite of Favret's awful job. I am kicking myself for not using this company 8 years ago. So, call and ask for Brian if you need a quote. If you need a service plan get one from them! After my nightmare with Favret I bought a service plan from CW Air and these guys kept it running for a few years until it just HAD to be replaced. They could have said to replace it right away (which would have been honest) but they understood I needed time to save and had just sunk $9000 into a lemon.
Description of Work: New furnace/ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Columbus Worthington Air
[Removed members name], Thank you for sharing your great feedback on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Columbus Worthington Air! CWA Customer Relations 866-803-0881

Mary C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was wonderful. They're a great company. The service was excellent.
Description of Work: They just did a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Columbus Worthington Air
[Removed members name], Thank you for taking time to share your wonderful feedback on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Columbus Worthington Air! CWA Customer Relations 866-803-0881

Sally B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
We have used this company before and they have always been professional, prompt and very knowledgeable. We will use them again in the future.
Description of Work: An air conditioning check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Columbus Worthington Air
Ms. [Member name removed], Thank you for taking time to share your amazing feedback on our company. We appreciate you continuing to choose Columbus Worthington Air! CWA Customer Relations 866-803-0881

Contact information

6363 Fiesta Dr, Columbus, OH 43235

http://www.cwaohio.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Columbus Worthington Air is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Columbus Worthington Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Columbus Worthington Air offers free project estimates.
Yes, Columbus Worthington Air offers eco-friendly accreditations.
Yes, Columbus Worthington Air offers a 5% senior discount.
Yes, Columbus Worthington Air offers emergency services.
Yes, Columbus Worthington Air offers warranties.
Columbus Worthington Air offers the following services: Heating & Cooling Equipment Replacement.Light & Large Commercial Project Work.
Duct Cleaning. Hot Water Heater Installation. Window Air Conditioners. Mobile Homes. Baseboard Heat.

Contact information

6363 Fiesta Dr, Columbus, OH 43235

http://www.cwaohio.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM