Coldwell Banker King Thompson Gary & Monica Cook

We needed an agent to buy a house so our family could move from Pittsburgh to Columbus for a career opportunity. We have bought houses multiple times during previous relocation moves. Since we have purchased numerous properties and are very hands on in both the search and negotiation process, we wanted to find an agent who could represent our interests from afar, who would understand our motivations and desires and anticipate our thinking, and ultimately who could partner with us to make sure we got the perfect house at the perfect price. We didn't want to go through the pain of trying agents just to eventually find the right agent, so we were smart and used Angie's list and google reviews to try to find an agent that aligned to our values and approach. We set up time to video chat with Gary and Monica before committing, and we could tell from our introductory chat they were going to be perfectly aligned to what we were looking for. They wound up being the perfect agents - patient with us as we shopped for homes, intelligent about giving us ample data to make value determinations on each home we became interested in, recognizing and respecting the level of details and engagement we wanted to have in the offer process, and giving us sage advice as we made offers on the homes we liked. It took us 6 offers to find the right house at the right price, but Gary and Monica never lost patience and demonstrated the same ownership and patience they had on day 1 up through close. You won't find a more trustworthy and proficient set of agents in the Columbus market!

Gary and Monica were fantastic to work with throughout the process. They responded to my initial contact immediately and got the process started. Met me at my condo and later at my home to walk through the process and discuss my options. Monica kept me updated throughout the process and was extremely professional. When the appraisal came back below expectations Gary was immediately debating with the lender as he truly felt it was below true value. I sold my condo quicker than expected and for more money. I would refer Monica and Gary to my friends and family and plan on using them for any future real estate needs!

It was a very easy process. They were really responsive. They provided overall comfort and made you feel like they had your best interest in mind.

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Gary and Monica are outstanding realtors. They sold my home and my fiancee's home last fall. They were a pleasure to work with and really went the extra mile. They deserved every penny of both commissions. They priced the houses appropriately for the market and even helped us stage the furniture for better showings. We received many offers and my fiancee's home sold in two days. When we ran into some problems with my home during inspections, they knew all of the craftsmen needed to fix the issues. They handled everything in a professional manner, and always demonstrated honesty and integrity. We were very pleased.

Gary and Monica were phenomenal! They are such wonderful and nice people. We worked with them for a year before we finally decided to put our house on the market. The process was straightforward and they were with us every step of the process. At times they were lifesavers. We appreciate everything they did for us, their patience, understanding and they will forever be a part of our family.

Gary and Monica were very responsive to my first inquiries and were able to quickly come out for a meeting at the property.  They were up front and honest about what to expect regarding the price, the rate in which the market was moving and had a great marketing plan.  Anytime something needed to be addressed it was never and issue and always taken care of quickly.  I will definitely be using their services in the future when I need to buy or sell my next property and would definitely recommend them to friends and family in the area.

When I moved to California in 2007, I could not sell my house in the terrible economy.  I rented it out, but 8 years later my renter moved out and I wanted to sell it.  But my poor house was worn out, and needed to be flipped.
Gary and Monica helped me through the whole process.  We planned and budgeted to flip it, but since it was winter we considered renting it for the short term and fixing it up in the spring.  They found a buyer who needed a year to qualify, and arranged a rent-to-buy lease,  with a win-win purchase option, for the house as-is.
A year later the buyers had put some sweat equity into the house and were qualified to buy.  Monica and Gary completed the transaction painlessly and for more than I expected to net out of the house.
Throughout the process, they kept me informed at each step, and were super responsive to my questions.  I could not have asked for a better team of agents than Monica and Gary Cook.

Experienced and knowledge. Great husband and wife team. Prompt communication. Would highly recommend, especially for VA and 1st time home buyers.

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Monica and Gary Cook (Coldwell Banker/King Thompson) When we sold our condo, we selected Monica and Gary as our realtor, based on the reviews on Angie's List. Setting up the original appointment was fast and after they toured the property, we sat down to go over the selling/marketing process. They answered our questions easily and thoroughly and provided a detailed cost analysis. After signing the contract, Monica worked tirelessly to market the condo. The unit was only on the market three days before the offer came in that we accepted! With Monica's help (and their office staff), all of the negotiations and paperwork went so smoothly. They responded to phone calls and/or emails quickly, answered our questions, and really know the business! We used the title company the Cooks' recommended and are glad we did. Everything was handled efficiently and quickly. Monica and Gary made what could have been a very stressful event in our lives easy to handle and we can't thank or praise them enough.

Monica and Gary Cook are true professionals. Their years of experience showed from our initial meeting until final closing. Our initial meeting was with both of them as they thoroughly explained the process of selling your home and in depth details of how they would use all available marketing tools. Gary's experience as a former appraiser will help set a fair market price for your home. He will analyze a large number of comparable homes and level the playing field with pros and cons of each versus your home. This number was dead on in our case. We listed on a Saturday and had an offer the next day and were in contract by Wednesday of the same week. After the first meeting, we only dealt with Monica as they split the remaining workload among their clients. She was fantastic. Always available, promptly returned calls, emails, texts, and ten steps ahead of the process. Our transaction with the buyers had some twists and turns, but nothing Monica had not seen before. I highly recommend signing with The Cook Team. You will be glad you did.

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The transactions went extremely well.  The house we were selling was in contract after one day on the market and we really had no issues with the transaction.  As for the house we purchased, we found the house that we wanted and Monica & Gary provided us with a thorough market analysis that helped us negotiate a lower price on the purhase.  They also were able to coordinate both closings on the same day to prevent us from having to do a double move.  They did a fantastic job!

They did a wonderful job, were very professional and caring.  We had a lot of difficult things going on at the time and they made the whole process a lot easier for us.

I thought I knew what it felt like to work with a good realtor. Then we met the Cook team, let me just say they blew my mind. I always thought in the back of my mind a realtor fee is expensive and they barely do any work. Well, the Cook team earns every penny. I felt obligated to offer more for a commission because, they go above and beyond. They set the standard high for customer service and they work hard for you. They are personable, understanding, and a great team. I was angry with my previous realtor, now I know how we should have been treated as a client. I had a sour taste and they changed my outlook. Hey world, this is the team you want on your side. They're actual realtors that care and not just collect a check. Look no further; this is the team. Compare them to other realtors and you will be asking for a refund for your time spent that you wasted on them. The Cook team is the best. Even if I lived out of state I will still hire them. I found them on Angie's List. Best decision we made.

My wife and I were first time home buyers. Very happy with Gary an Monica's availability to show us houses even for last minute requests. Very responsive and attentive even after purchase and closing is over still there to answer questions and assist us. Very happy with the services provided and our new house!

Things went great.  Gary and Monica were great to work with.  Always on time, responsive to my needs.  My home sold within 3 weeks.  They always kept me informed along the way and advised me during closing.  Couldn't be happier

Gary and Monica Cook's knowledge of the market, attention to detail and thoroughness in all aspects are second to none. They are is in every way the consummate professionals and we couldn't be happier with our choice to hire them to represent us in the purchase of our home. They were honest and realistic in their advice and recommendations. They represented our best interests every step of the way. In addition to their professionalism they are genuinely nice people. The personal touches that they bring to their business makes the experience more than just another real estate transaction.
  I have recommended them to anybody I know who is buying or selling a home.Their services have truly been invaluable to us and we are lifetime clients. We will be purchasing an investment property within the next year and we will again use Gary and Monica to represent us. I am looking forward to working with Gary and Monica again!

They listed and sold my house in a timely manner. They're very nice people and they took the time to work with me. I would recommend them to anyone looking for a house in my area.