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CJS Heating and Air Columbus

Heating and Air Conditioning, Water Heaters

About us

We have been locally owned and operated since we opened our doors in 1966. Our team is equipped and ready to provide you with unmatched service at a reasonable price. We pride ourselves with on time service, a team of experienced professional, and the best products in the industry. Your needs are our top priority. We service the greater Columbus area, 24 hours a day and 7 days a week. Call us today! 100% Money-Back Guarantee. Service all makes and models. We provide scheduled maintenance agreements with many additional benefits.

Business highlights

29 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

24-Hour Emergency Heating Repair, Residential & commercial, gas furnaces, duct free split systems, duct work, oil furnaces, fan coils, air conditioners, heat pumps, boilers, home generators, ventilators, air cleaners, humidifiers, evaporator coils, controls & thermostat, water heaters, tankless water, geothermal heat pumps & UV lamp.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8976 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 526-550 of 976 reviews

BEVERLY G.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
Our air conditioning has not been working for quite a while, and with the heat wave we needed it quickly. This company gave us a good quote and they gave us a lot of information on what would be best. We had a very positive experience and they were highly recommended. We saved five hundred dollars. They also had two one thousand dollar rebates that we were able to take advantage of.
Description of Work: They came in and gave us a quote, then they fixed our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

NORMA J W.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are prompt, clean and very good. They do a fantastic job every time they come. I have a maintenance agreement with them.
Description of Work: They came in yearly May to do routine maintenance. They come out twice a year, they will be back in the fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HALLIE C.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
I would not use anybody else but Swiss. I did run into one problem though they didn't get a work permit for the furnace so I was going to be charged by the state but swiss air took care of it for me. They were very responsible about they're mistake. One time I did have trouble having my calls returned but they were very apologetic. They stand behind they're work and do a great job. They were very friendly, and helped me get a bulb for my furnace that I needed. When there were any problems they tried to rectify it. Also they seemed to be very knowledgeable.
Description of Work: I bought a new air conditioner and furnace and they installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES S.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job and I highly recommend them. I had several quotes and feel like I got my best value from Swiss Air.
Description of Work: Sold and installed new AC/HeatPump and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

RICHARD R.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Their technician showed up on time and within 15 minutes was able diagnose and repair the air conditioner system (a bad capacitor - he had the replacement part on his truck). He checked the heater and found it dirty, but working properly. The bird-cage fan was filthy and I had him remove it, clean it and replace it. The technician also pointed out a UV air cleaner system that I didn't even know I had and identified who I would need to contact for any repairs to it. He also gave me advice on what I need to do when it comes time to replace the system regarding an under-sized return air. I was very impressed with their technician.
Description of Work: We recently purchased a home that had a lot of "deferred maintenance" and an air conditioner that wasn't working so I called Swiss Air to come out to service the system and see what it would take to repair the A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

PETER G.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Kirk was on-time, professional, and took the time to explain his products to me. He came up with an estimate and then e-mailed me the following morning with the formal proposal, as well as a follow-up call. The price he quoted me was for the Ruud 80% efficient furnace and 13 SEER A/C to heat/cool our 1200 sq foot condo. Both of these products appears to be of good quality, however, I was concerned because the A/C was not Energy Star rated. In the end we chose to go with another company of equal rating on Angie's List. But Swiss Air is a very customer oriented business, and I would not hesitate using them again for furnace and A/C needs.
Description of Work: Kirk Mowery came out to the house to give an estimate on a new A/C and furnace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,890

VICTORIA G.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
We had a very good experience. They were the best price and value for the money. They came in and replaced a giant old furnace and completed the job in one day. They were very neat and clean. Their salesman was a good guy.
Description of Work: We purchased a new heating and air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

NATALIE K.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Found out what the problem was with the A/C and were able to fix it.
Description of Work: They fixed my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Q N.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
It was a hot Sunday morning and my husband and I just realized that our AC does not work. We called several companies but Swiss responded fast and courteously (We still had companies calling us back on Tuesday). Swiss offered to come the same day with $30 extra for emergency service. Since Angie's members get 15% discount from Swiss, we agreed. The tech came and fixed our AC that afternoon. All in all, it was a good experience.
Description of Work: Fixed AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Beth Fairman K.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
They came in and checked the AC and fixed the capacitor. My AC came on then and got the house cool! While the serviceman was here, he also looked at my furnace and AC unit and told me how old they are, so I know to start saving up for a new unit. He also showed me how to use my thermostat and told me that I need to change air filters in the furnace monthly. I appreciated all the help, since I am still learning about all this homeowning stuff!
Description of Work: We have central air, but last summer it wasn't working right. In the past four years I have not had the AC or Furnace looked at, so I figured it was about time. So, I contacted Swiss Air to come out to check it out and see how we could make it work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

BARBARA H.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were here within a three hour range in the dead of winter. The gentleman was very nice and professional. He told me what was wrong and did the work. They were courteous and there were no surprises. I was so pleased with them I've had them come back to replace it since.
Description of Work: They came out to my house and fixed the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

REX W.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't be happier. After this visit, I signed up for a maintenance contract.
Description of Work: Complete System Check & Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JULIANNE J.
05/2008
5.0
heating & air conditioning/hvac
  + -1 more
Service representative came in - had not realized that we needed both the AC and the furnace serviced. Began with the furnace and then did the air conditioner.
Description of Work: Serviced both the AC and the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RITA B.
03/2008
5.0
heating & air conditioning/hvac
  + -1 more
I really like the way the representative represents their company and they are very informative. They don't waste time and get the job done. They have perfect combination of being professional and amiable and is what a person really looks for in a company. It was a very refreshing experience in comparing dealing with other companies. I would highly recommend them.
Description of Work: They did maintenance on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Matthew D.
03/2008
5.0
heating & air conditioning/hvac
  + -1 more
Swiss Air was on time and courteous. The service was completed in a timely manner and resolved the problem. I was very satisfied with there service and would consider them again for my furnace.
Description of Work: I was having trouble with my Carrier gas furnace. Swiss Air diagnosed that I had a faulty gas valve diaphragm. They replaced the valve and provided basic cleaning and tuning of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

TODD C.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
The early fall appointment was within a few days of scheduling installation; very speedy. It was fine and cleanly done. The company has been very responsive with two warranty appointments I've made since installation. Soon after I started using the heater, the humidifier developed a whistle. Upon inspection, they immediately replaced the connecting part between the water tube and the humidifier. Problem solved. Second, once the colder weather set in, I noticed a bit of a thunk when the fan shifted down to the lower speed on its way to turning off. Upon listening to the furnace cycle two or three times and checking for other possibilities, the technician identified this as the metal return air duct alongside the furnace contracting slightly once the force of blown air slows upon shifting down to the lower speed. Not much to be done about it.
Description of Work: I purchased a high efficiency furnace with a two-stage cycle and variable speed fan to replace my oversized, outdated furnace that was in the house (old two-story with the typically anemic air flow to the second floor) when I purchased it. I also opted to add the media filter and humidifier. Any additional work needed for proper installation was included in the price: This turned out to require (a) New installation of the portion of the return air duct running alongside the furnace and (b) New piping for horizontal ventilation out the side of the house rather than into the chimney. This was at no additional cost. The price also included a free air conditioner inspection this spring. (I hired the company for an air conditioner tune-up last spring). The price quoted was slightly more (less than 1%) than my best of three quotes. I erroneously factored additional costs (filter and humidifier) and Angie's List discounts to get totals; my own fault. But I'm not unhappy with the choice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,889

MATTHEW S.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
We woke up on the coldest day of this year and realized we had no heat. We called Swiss Air because we had used them before. It was a Sunday, and we figured we'd wait all day for a repair man, but we got a call back within 15 minutes. The man said he would be here by 2 and he actually arrived around 10:00. He checked out everything and we learned that we would need to replace our old furnace. Seeing our young child at home, he said he would do all he could to get the new furnace installed that day. He made a few calls and said he would have a team of three guys at our house by 4:00 at the latest. They arrived by noon! They were very friendly and fast. Our new furnace was installed and the old one removed by 3:30. We knew we would be paying extra for the weekend service, but everything went so smoothly and quickly, we felt it was worth it. We had Swiss Air install a furnace and central air in our old house, and we were very happy with the company then as well. Highly recommended!
Description of Work: Installed a new furnace in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

SETH Y.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
They have a preferred customer program. This allows you to pay in advance so they come out quickly. I selected them based on their rating with Angie's List and they earned it. They are very professional and friendly. They explain things to me and I feel comfortable having them come out.
Description of Work: They take care of all the service on my furnace and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NORMA G.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
For over 50 years we've used oil furnaces and this is the first time that we've had a company come out that after they left, we didn't smell oil. They did things other heating companies had never done before. When they came out they were prompt and came when they were suppose to be here. They cleaned up everything before they left, gave me the discount that Angie's List offers and I would highly recommend them.
Description of Work: They came out and serviced our oil furnace. They also serviced our gas furnace as well. There were two separate technicians who worked on both our gas & oil furnaces. (One tech worked on the oil furnace, the other tech worked on the gas furnace, on two separate occasions.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PAULA M.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
Great! Swiss Air installed our new furnace and A/C in our former home a few years ago; the furnace in our current home is five years old and had never been checked, so we called Swiss Air because we trust them to be honest and thorough. Bill and Mike did the tune-up, and remembered us. They checked everything out, gave us suggestions, and answered questions. I wanted an estimate on adding a whole-house humidifier, and they explained why we couldn't have one, and warned me against anyone trying to sell us one. Bill and Mike are friendly, knowledgeable, and courteous, and go above and beyond. They picked up some trash off the street that the garbage truck had dumped. And at great personal sacrifice to themselves, they helped me out on my diet by taking some bags of fattening Christmas goodies off my hands! As an aside, Nancy, who answers the phone at Swiss Air, is always pleasant and helpful, too.
Description of Work: Furnace check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Stacey G.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
Although we ultimately went with another company, Swiss Air gave us competitive pricing and good service. Follow up was great, service was professional, and telephone calls were returned promptly. Estimated cost was $3,000.
Description of Work: Someone from Swiss Air came to our home and we received quotes on replacing our furnace and air conditioner and on replacing just the air conditioner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LARRY I.
11/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the experience. Kirk is very knowledgeable, knows his stuff, and is happy to answer questions. He was also very patient with some pretty basic questions on my part. I was also very impressed with his (and the company's) focus on installation and the ongoing customer service experience. It's clear that both Kirk and Swiss Air have a very strong quality and customer satisfaction focus, and they back this up with some really compelling guarantees. For reasons not related to Swiss Air, I went with another company, but I would have absolutely NO reservations about recommending Swiss Air to others. Based on my experience with them, they not only provide high quality systems, but they are also very much focused on outstanding customer service and making sure the customer is happy. Highly recommended, as is Kirk!
Description of Work: I needed to replace my "builder's quality" heating and A/C system. After researching companies on Angie's List, I selected Swiss Air as one of three from which I wanted to get an estimate. I called the company, and they were very quick at getting someone out (basically the next day), much appreciated since I was without heating and the inside of my house was quickly becoming a refrigerator! Kirk from Swiss Air stopped by my house right on time as scheduled, and did a very thorough job of looking at the current ductwork, the rooms in the house, current system, etc. He then asked me some good questions to help determine my needs, any problems I'd had with the previous system, etc. After that, he suggested several different options and we discussed cost, system issues, etc.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

LINDA M.
11/2007
1.0
heating & air conditioning/hvac
  + -1 more
If you have fuel oil, avoid this company. In removing the in-line filter, Dave yanked where he was supposed to use a wrench. The copper line ruptured, and fuel oil started to fill our basement. Instead of admitting that he had made a mistake, closing the valve to turn off the flow of the fuel oil, and repairing the line, Dave told us that we had a leak in our outdoor tank. He told us to call our fuel oil distributor to fix it and then left, never to return despite our pleas for help. Our fuel oil distributor told us the tank was fine, and to check the line. We did, found the leak, at the filter and turned off the fuel oil. By that time, we had an EPA situation in our basement and the furnace was damaged, along with our furnishings. We called our insurance company. They covered the loss and are pursuing Swiss Air. The stench lasted a month. All this misery could have been avoided if Dave had been honest and admitted his mistake. There is more, but I am out of space.
Description of Work: Regular Fall maintenance of two fuel oil furnaces, operating fine before the arrival of Swiss Air's incompetent representative, Dave.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

Response from CJS Heating and Air Columbus
FIRST, I'M SORRY YOU EXPERIENCED THE PROBLEMS MENTIONED ABOVE. LET'S BE SURE WE HAVE THE FACTS CORRECT. BASED ON SPEAKING WITH PEOPLE BOTH INSIDE OUR COMPANY AND SOME OUTSIDE HERE ARE THE FACTS AS I UNDERSTAND THEM. 1) WE DO NOT HAVE A SERVICE TECH NAMED DAVE. 2) THE INDIVIDUAL WHO DID RESPOND IS OUR SERVICE MANAGER WHO IS VERY WELL RESPECTED IN OUR INDUSTRY. 3) WE DID NOT CHARGE NOR COLLECT ANY MONIES FOR THE SERVICE CALL IN QUESTION AS THE CLIENT IS A SERVICE CLUB MEMBER. 4) WE DID IN FACT COME BACK THE SAME DAY ONCE THE LEAK WAS DISCOVERED BY THE CLIENT AND DID THE REPAIR AGAIN AT NO CHARGE. 5) THE FUEL OIL ON THE BASEMENT FLOOR IN THE FURNACE AREA WAS PREEXISTING WHEN OUR SERVICE TECH ARRIVED AND THE CLIENT WAS SO NOTIFIED. 6) THE SERVICE TECH DID NOT "YANK" ON ANY FITTINGS. THE RUPTURE WAS IN A LINE BETWEEN TWO FLARE FITTINGS. I HAVE PICTURES TO DOCUMENT THIS FACT AND WE HAVE GIVEN THE ACTUAL PIPE TO THE CLIENT'S INSURANCE COMPANY AS PER THEIR REQUEST. AGAIN, I SYMPATHIZE WITH THE CLIENT FOR THIS SITUATION BUT FIRMLY BELIEVE SWISS AIR ACTED CORRECTLY AND STAND ON OUR REPUTATION AS A COMPANY WHO HAS AN OVERALL RATING OF "A" BASED ON 77 OTHER RESPONSES.

Rick S.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
They sent the sales rep out to meet with me the same day I called and were the best in explaining the options. Proposal was on time and the work was scheduled and completed within a week. The installation crew was second to none - really friendly and really taking care to do a good job on what was a really big job that required two crews working at the same time.
Description of Work: Removed old furnace system and replaced with new furnace and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Rachel H.
09/2007
3.0
heating & air conditioning/hvac
  + -1 more
The salesman gave us the best price for a system by far ($6400), which included a furnace, A/C, humidifier and thermostat. However, I met with 3 other company's representatives, and when I looked back at this first estimate, I just didn't trust the guy in my gut. Compared to the others, he seemed really slick, and to make matters worse, he did not give me a written estimate. He also contacted me every few days until I made a decision. I know he's doing his job, but I also felt pressured. Finally, after I chose a different company that gave me a detailed written estimate and received all glowing reviews by Angie's List members, the salesman demanded to know why I did not choose his company. And the thing is, I am paying $700 more for almost the same system, just because I trust the other company more!
Description of Work: The salesman came to our house and spent an hour or so checking out our 55-year old furnace and 20+ year old A/C unit, and talking to me about what we need and giving an estimate.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Contact information

2218 Dividend Dr., Columbus, OH 43228

http://www.CJSColumbus.com

Service hours

Sunday:
8:00 AM - 7:30 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 7:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
34678

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

CJS Heating and Air Columbus is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 7:30 PM

Monday: 7:30 AM - 7:30 PM

Tuesday: 7:30 AM - 7:30 PM

Wednesday: 7:30 AM - 7:30 PM

Thursday: 7:30 AM - 7:30 PM

Friday: 7:30 AM - 7:30 PM

Saturday: 8:00 AM - 7:30 PM

CJS Heating and Air Columbus accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, CJS Heating and Air Columbus offers free project estimates.
Yes, CJS Heating and Air Columbus offers eco-friendly accreditations.
No, CJS Heating and Air Columbus does not offer a senior discount.
Yes, CJS Heating and Air Columbus offers emergency services.
Yes, CJS Heating and Air Columbus offers warranties.
CJS Heating and Air Columbus offers the following services: 24-Hour Emergency Heating Repair, Residential & commercial, gas furnaces, duct free split systems, duct work, oil furnaces, fan coils, air conditioners, heat pumps, boilers, home generators, ventilators, air cleaners, humidifiers, evaporator coils, controls & thermostat, water heaters, tankless water, geothermal heat pumps & UV lamp.
n/a

Contact information

2218 Dividend Dr., Columbus, OH 43228

http://www.CJSColumbus.com

Service hours

Sunday:
8:00 AM - 7:30 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 7:30 PM