Central State Windows & Siding

Somewhat of a delay in getting the windows from manufacturer, but since we were in no real hurry, delay was acceptable. Windows all installed quickly and professionally. All debris removed from site.

Horrible. They did not put any insulation around the windows when they replaced them. We had termite damage because water leaked around and under both doors they installed causing extensive damage. The seal around the glass in the patio door was defective and after many calls to the owner he would not respond to calls and said he could not find the paperwork. Do not hire this company to install your doors and windows. This guy will not return your call if you have a problem or assist you with a warranty claim.

Scott gave me an estimate last summer, and then life happened---so I did not go forward at that time. I had spoken with several contractors, and decided to go forward with him, but then this year, I got a few more estimates from other contractors to be certain of my decision. This year I met with Gabriel, and the company was still competitive. For me, it's not just the price, but whether I trust the company to do a good job. Most of the companies sent sales persons who had no idea how to install the product they are selling. Most of them also have high markups to cover the cost of their advertising/commissions. Both Scott and Gabriel were straightforward, and did not use high pressure sales tactics. He showed up slightly early, which was thoughtful, because he knew I had a busy day at work. He and his co-worker were professional and polite. One of the rooms had just had the floors refinished, and so I asked that they be mindful of not scratching or damaging the surface. They put drop cloths down, and they were very careful. The windows look perfect, and as I go through the next phase, I will definitely work with them again.

Gabe was professional and quoted a better price and time than other companies we spoke to. He was prompt and went the extra mile on several things. He and his assistant had the work done in a day. The windows look great! The storm door is wonderful. And he cleaned and checked all our gutters- not just the section that needed repair. We would definitely call him again.

Our gutter broke away from the house due to icy weather on a Saturday morning. I called Central State and they came out the same day and repaired it! Very professional and responsive. I would definitely recommend them.

Scott was very responsive in our communication. He was able t make an appointment time that worked well for my husband and I. We received several quotes on the windows for our home. Central State was able to bet the others price with the same quality and warranty of his competitors. The only down side was it did take us awhile to get them installed. In their defense however we were dealing with the holiday season's of Thanksgiving, Christmas and New Years and my husband and I were traveling. The crew that did the installation were very professional and timely. They arrived at 9:30 am and were completed with installing 15 windows by 5:30, clean up included. Scott returned to our house from another job, inspected the installation and made sure we were aware of how the windows worked and what we needed to do if we have any problems in the future. Thank you to Scott and your crew. We are very impressed with how the windows look and feel. I can barely tell a difference in appearance between out original wood to the vinyl replacements.

Scott and Eric did an awesome job. Got all the work done in one afternoon and it looks great!

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We chose Central State after meeting with several other companies for several reasons.  First, because we have an older home (built in the 1920s), we wanted to make sure that we worked with someone who understood the challenges of working with older homes and could help us select appropriate windows that would match our home's decor and our existing windows.  Scott fit the bill 100% - he knew all about the history of our house, why our previous windows were likely installed the way they were, and how he could improve the functionality and look of the windows.    Second, Central State was more reasonably priced than other companies and didn't pressure us into something we didn't need.  
Scott and his crew were dynamos -  they had the entire project done within a week, despite several days of inclement weather.   In addition to incredibly hard-working, they were also meticulous and kept the work area immaculate.  We would definitely use Central State again and recommend them for any window or roofing project. 

The only draw back from this experience is that in my opinion it took too long from the time I contacted the company to actual time window was installed. Perhaps it was due to the holiday season, I don't know.  I had a window that was vandalized and I needed it replaced as soon as possible.  I contacted Central State the last week of November but it took several weeks before the window did actually get installed.  The window didn't get installed until Thursday, December 26th even though I was told it would be installed on Tuesday, December 24th. I didn't get a call telling me that installation would be delayed until December 26th either. I have used this company before and never had any problems and they have always did a good job for me.  Even though this time didn't go as smoothly as I would have liked, I would use them again.

The quote, window measurement, and installation timing were accurate. Scott recommended windows that met our needs plus our budget, there was never any pressure to over spend on more expensive windows. Removal of old and installation of new windows  was completed in 2 days as promised and the team of installers left our house clean and without any mess. Scott and his team are very knowledgeable and professional and we would hire them again.

He did what he was supposed to do. Showed up on time.  He worked with me.

Scott (Central State Inc) did an excellent job.  I can't give you all the details but I know everything was done correctly and I would definitely hire him again and recommend him to friends.

You can't go wrong using Central State.  Scott and his crew did a great job putting in the widows and door!  What really stood out to me was their excellent customer service.  I purchased a new address plate  and Scott offered to install it at no charge!  I was also looking to get new kitchen counters.  Scott took the measurements for me to make sure that they were correct.  They were interested in doing whatever they could to help me get ALL my jobs done, even the ones that they normally don't do.  One of the crew members, Doug even ended up being the one to stall my kitchen floor at a very reasonable price!

unknown

The job went well and pretty much on schedule after a few days delay do to completing another job.

Overall, it went great.  The only problems was having to reorder siding on two occasions.  They even helped out with some items that were not in the original contract.

The owner, Scott, is a very nice and personable man. However, the crew doing the work is the complete opposite of him and were unprofessional and made me, my daughter, and my neighbor feel really uncomfortable. They made all the women around the worksite uncomfortable by their attitude. They were rude, childish, and left cigarette butts all over the yard. I asked them to come at 9am instead of 8am, but arrived at 11am instead. The quality was good and their pricing is very good. There were some problems, but Scott fixed them.

We were happy with work Scott's crew had done for us in the past (replacement windows) on another house, and Scott's estimate for this job was one of the most detailed and clear, so we decided to go with them for this project too.  We were very happy with all of the work they did.  Kudos especially go to Anthony, who was the crew supervisor and did much of the work himself.  He especially did a great job working out solutions to some of the idiosyncrasies of this older house, and many things turned out better than we expected.  My only suggestion is to make sure you ask them to use paintable caulk on your window installs on the interior if you plan to paint around them after the work is done.  Overall they were great to work with, conscientious, had a fair price, and did a very good job.

Scott came out in a timely basis to provide a quote which was competitive with other quotes I received.  The installation was set for early October.  Anthony was the crew leader.  Anthony and his colleagues, John and Chris, approached their work in a professional manner.  The interior floor was covered when removing and installing windows and they regularly vacuumed after themselves.  The used the garage for their prep work and cleaned it after every work day.  John did an excellent job of trimming out the new windows.  I was very pleased with the work done by Central States.  We have enjoyed our new windows for about 4 months and have discovered no problems with them.  I will consider Central States for future work.

I disliked how long it took them to do the job. He took a large sum of money as a deposit and then I didn't hear from him for about a month; it was about 40 percent. I had to call him at least once. He accomplished the job all in one day.

Price wise we did not compare prices since we did not interview other companies.  We have had good experience with this company before and based on that we just called them.  We will use them in the future.

They were great.  They were very good.  They didn’t do any roofing work for me.  I will absolutely use their services again in the future.

Everything went well.  Central State was competent, conscientious, and thorough during the entire project.

They came out and they worked in a cold weather.  They got the windows in, and they cleaned up.  One of the sashes on the windows was dented, so they came out after the windows were installed to correct the problem.  They took care of that really quickly.