Carr Supply Inc

. Please understand that this evaluation is only for the glass department. I have not used them for anything else. I understand that they have discontinued this department. If so, I don't blame them. In the time between the estimate and installation they changed most of their personnel and it turned into a disaster. They sent two of their guys out twice and they brought warped door glass both times. Even though we had specified a door that swings both in and out they told us that it could not be done. They put in a trim piece to stop water by the door that was off by almost an inch from top to bottom. Overall, it was not good. The redeeming virtue here was that the new manager realized the disaster and farmed the job out. That person, while not perfect, did a much better job. It is now complete and with only a few problems that were created by the first two guys it is fairly well done.

Estimate was provided timely and quickly, no attempt to make additional sales which was most welcome since our need was targeted. The new doors are good quality, the installation was accomplished within a couple of hours, area left clean.

They were very nice and polite. They showed up right on time. I was home alone at the time and I felt completely safe with them in my home.

Christine came to our house to discuss the type of layout and look we wanted for the small kitchen/bar area for our basement. Within a week, she sent us a quote and a drawings of our design. During the process, we decided we needed to make the bar area smaller due to traffic flow. We also changed the type of cabinet that was in the original quote Christine did not complain once and was extremely positive to work with. She made the adjustments and got us the new quote and drawings promptly. We ordered our cabinets around the Christmas holiday, when the cabinet makers usually shut down for a few weeks. Our cabinets arrived in mid January and Carr supply stored them until our contractor was ready to install them. Christine was very professional and pleasant to work with during the entire process. I would definitely consider working with her again if we are to do any remodeling.

It was a very, very pleasant experience. They were very professional and on-time with deliveries. The installation was very good.

Jamie did a super job with helping us choose our plumbing products for our new home. She spent several afternoons with us. We couldn't have been more pleased with our interactions with this company. We also received a fair price for our products.