Carmen's Vacuum & Janitorial- Closed

2.3(
15
)
Vacuum Cleaners,

About us

THIS LOCATION HAS CLOSED Carmen's opened it's first vacuum and janitorial shop in 1970, and over the years has expanded to include 3 additional stores as well as an Internet sales department. Offering more than just vacuums, our retail stores can provide you with parts, belts, bags and accessories for your machine, and our store managers can answer all your questions in the janitorial field. In addition to sales, our stores also provide SERVICE on almost all makes and models of vacuums and other janitorial machines including buffers, burnishers, steam cleaners , carpet extractors and even central vacuum equipment. All of our stores offer free test runs of all floor models, and some even have large equipment, as mentioned above, for display and demonstration. For overall operations questions about our retail stores, you may contact the following people. Please allow up to 48 hrs for response times. Thank you. Adam Young - 614-864-0190 [email protected]

Business highlights

55 years of experience

Services we offer

Vacuum sales and service Janitorial sales - paper, chemicals, cleaning tools Large floor care service and sales

Services we don't offer

We do not ship internationally from our website.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.315 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
27%
4
0%
3
0%
2
20%
1
53%
Write a review

Filter reviews by service

Showing 1-15 of 15 reviews
ROBERT W.
Jan 2006
2.0
Vacuum Cleaners
THEY HAD SCRUBBER FOR 3 WEEKS, WITHOUT CONTACT, WHEN THE JOB WAS SUPPOSED TO TAKE ONLY 1 WEEK.
KAREN M.
Oct 2005
2.0
Vacuum Cleaners
BISSELL SENT ME TO CARMEN'S TO HAVE MY VACUUM REPAIRED UNDER WARRANTY. CARMEN'S SAID IT WOULD BE TWO WEEKS. AFTER FOUR WEEKS, I CALLED. THE SALESMAN SAID HE'D CHECK ON IT, AND CALL ME BY NOON THE NEXT DAY. TWO WEEKS LATER I CALLED AGAIN. HE CHECKED, AND IT HAD COME BACK FROM THEIR REPAIR SHOP. IT HAD BEEN SITTING IN THE BACK ROOM, BUT NO ONE HAD CALLED ME. I COULD UNDERSTAND SIX WEEKS FOR A JOB THAT WAS PROMISED IN TWO IF THEY HAD EVER BOTHERED TO PICK UP THE PHONE, AND CALLED ME, OR EVEN RETURN MY CALLS. AS IT WAS, THIS WAS A VERY FRUSTRATING EXPERIENCE. A VACUUM ISN'T SOMETHING YOU REALLY WANT TO BE WITHOUT FOR SIX WEEKS. AT LEAST THE VACUUM WORKS PROPERLY NOW.
DANA H.
Mar 2005
2.0
Vacuum Cleaners
$40
THEY DIDN'T LISTEN TO ME. I SPECIFICALLY ASKED THEM TO CLEAN THE VACUUM AND THEY FIXED PROBLEMS WITH THE VACUUM THAT WILL REQUIRE MORE MAINTENANCE AND I DID NOT APPROVE THE WORK. I THOUGHT THE SALE PERSON WAS VERY INCONSIDERATE.
PAUL H.
Dec 2004
5.0
Vacuum Cleaners
Yes, I recommend this pro
$10
unknown
DAVID Q.
Oct 2004
1.0
Vacuum Cleaners
I HAD THE BRUSH ASSEMBLY APART AND THE MAN TOLD ME IT COULD NOT BE PUT BACK TOGETHER AND I WOULD HAVE TO BUY A NEW ONE. THIS WAS UNTRUE, AS THE ASSEMBLY SNAPPED TOGETHER EASILY IN 30 SECONDS. HE ALSO MADE JOKES ABOUT MY PHYSICAL HANDICAP. POSSIBLY THE RUDEST PERSON I HAVE EVER MET. I WILL NEVER SET FOOT IN HIS STORE AGAIN.
Elizabeth R.
Dec 2003
5.0
Vacuum Cleaners
Yes, I recommend this pro
$50
THEY SAVED ME MONEY BY GIVING ME A CHEAPER REPAIR.
JUDITH B.
May 2003
1.0
Vacuum Cleaners
$80
THE NEW CORD WAS DIFFERENT SIZE AND NOT AS GOOD QUALITY AS THE OLD ONE. IT WAS HOT TO THE TOUCH WHEN WE RAN THE CLEANER. WHEN WE WERE USING IT, IT OVERHEATED AND STOPPED. WE TOOK IT BACK AND THEY DEFENDED THE KIND OF CORD THEY USED, AND THEY ADDED A THERMAL PROTECTOR AND SAID THERE WAS A BAD BEARING IN THE MOTOR.. WHEN I RAN IT AGAIN, IT STOPPED AND STARTED AGAIN AND IT SMELLED STRANGE. I TOOK IT TO A DIFFERENT SHOP, AND THEY CONFIRMED MY SUSPICION THAT CARMEN'S HAD USED THE WRONG SIZED CORD. I THINK IT CAUSED THE MOTOR TO BURN OUT. THE GAUGES AND LIGHTS THAT WORKED JUST FINE WHEN WE ORIGINALLY TOOK IT TO CARMEN'S NEVER WORKED AFTER WE GOT IT BACK. I GAVE UP AND BOUGHT A NEW VACCUUM CLEANER FROM THE SECOND SHOP.
LISA N.
Jan 2002
1.0
Vacuum Cleaners
$65
PROBLEM SURFACED AGAIN AFTER VACUUM WAS REPAIRED. UNAUTHORIZED, UNNECESSARY REPAIRS WERE ALSO COMPLETED, AT MY EXPENSE. SERVICE DURATION LASTED 3-4 MONTHS. OWNER SAID HE WOULD RETURN MY EXPENSES IF I PURCHASED A NEW SWEEPER. I ATTEMPTED TO PURCHASE A NEW SWEEPER FROM THEM, TO TAKE ADVANTAGE OF THE EXPENSE RETURN, UNTIL I LEARNED THEY JACKED UP THE SWEEPER PRICE TO COMPENSATE. WE WITNESSED A COUPLE PURCHASING THE SAME SWEEPER, FOR A LESSER COST THAN OUR QUOTE. WHEN QUESTIONED, STORE CLERK SAID THE PRICE DIFFERENCE WAS BECAUSE THE CUSTOMERS WENT TO HIS CHURCH. I WILL NEVER MAKE PURCHASES FROM THIS BUSINESS OR RECOMMEND.
Homeowner
Oct 2001
1.0
Vacuum Cleaners
$30
HAVE USED THEIR SERVICE ON SEVERAL OCCASIONS. NOT SURE THEYRE DOING AS MUCH WORK AS THEY CHARGE FOR, PRICES VARY DEPENDING ON WHEN YOURE THERE, VERY UNHAPPY WITH RESPONSE TO CUSTOMER SERVICE ISSUES.
CLARISSA B.
Sep 1999
1.0
Vacuum Cleaners
HAVE USED FOR SEVERAL YEARS. WANTED HER VACUUM FIXED- THE CORD HAD PULLED OUT. FIXED IT, THEN IT BROKE AGAIN A FEW WEEKS LATER. CHARGED HER THE SAME TO HAVE IT FIXED. HIGH PRESSURE SALES.
Homeowner
Sep 1999
1.0
Vacuum Cleaners
MEMBER BROUGHT IN VACUUM FOR REPAIR. THEY RECOMMENDED SHE BUY A NEW ONE SINCE IT COULD NOT BE REPAIRED. MEMBER BOUGHT NEW ONE-DISSATISFIED-WANTED HER OLD ONE BACK. COMPANY RESPONDED TO NIA-DID NOT RESOLVE- WRITE UP 2/00.KM.
PATRICIA H.
Jun 1999
1.0
Vacuum Cleaners
DROPPED OFF TWO SWEEPERS FOR REPAIR. A MONTH LATER, THEY SAID ONE COULD NOT BE REPAIRED. THEY KEPT THE OLD VACCUUM AND CHARGED HER $39 FOR A BRUSH WHICH IS MORE THAN A NEW VACCUUM COST!
KAREN J.
Oct 1996
5.0
Vacuum Cleaners
Yes, I recommend this pro
ESTIMATE OVER PHONE FOR $40. ACTUAL BILL WAS $52 BUT ONLY CHARGED FOR ESTIMATE.
HELENA M.
May 1996
1.0
Vacuum Cleaners
Yes, I recommend this pro
SUSPICIOUS THAT MAY HAVE SOLD A USED MODEL CALLING IT NEW
ROBIN C.
Mar 1996
5.0
Vacuum Cleaners
Yes, I recommend this pro
TRADES, NEW, NEGOTIATES, REPAIRS, ALSO ON HIGH STREET

Licensing

Bonded

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carmen's Vacuum & Janitorial- Closed is currently rated 2.3 overall out of 5.
Carmen's Vacuum & Janitorial- Closed accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, Carmen's Vacuum & Janitorial- Closed offers free project estimates.
No, Carmen's Vacuum & Janitorial- Closed does not offer eco-friendly accreditations.
No, Carmen's Vacuum & Janitorial- Closed does not offer a senior discount.
No, Carmen's Vacuum & Janitorial- Closed does not offer emergency services.
Yes, Carmen's Vacuum & Janitorial- Closed offers warranties.
Carmen's Vacuum & Janitorial- Closed offers the following services: Vacuum sales and service Janitorial sales - paper, chemicals, cleaning tools Large floor care service and sales
We do not ship internationally from our website.

Contact Information

85 S HAMILTON RD, Columbus, OH 43213

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