Carl Zipf Lock Shop
About us
Carl Zipf Lock Shop Inc. has been a family owned and operated business since 1911. Our goal is to supply the needs of the Columbus community with security and protection to ensure their safety. We operate a complete and extensive lock and key shop that can meet your every need. We also have hard to find items. We have experienced and trained personnel ready to meet your needs and find a solution to your locksmithing problems. We serve residential, commercial and industrial customers
Business highlights
Services we offer
Commercial & residential. Locksmith. Key duplication.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 6% | ||
| 6% |
The counter staff helped me select the appropriate keypad deadbolt for my door by discussing the pros and cons of the different locks. The lock was installed by Mark who also provided instructions on how to operate it.
I had a key duplicated (walk in service) and the copy did not work. I measured the copy and discovered it had been cut .003" deeper than the original. I returned the key and explained the problem. The man behind the counter said that that amount of difference would not make a difference.
I had a lady at the counter remake the copy. I asked her to use tape to shim up the original to compensate for the amount that their machine was out of calibration. She acted like she had done as I asked but in reality, she did not and the new copy was off by the same amount as the previous copy.
I called the lock shop to explain the problem. The old guy running the lock shop told me the problem was my key and hung up on me.
I took the key to my local hardware store. Their machine is out of calibration by .004" the other way, not cutting as deep as the original key. Their copy worked perfectly.
Bottom line. - the key I brought in was not the original that came with the lock. It was a copy that was slightly off. The out of calibration machine at Zipf made a copy that was even more "off" and wouldn't work. They would not admit their machine was off, they tried to deceive me, and they have a very poor attitude when it come to working with the customer.
I had 12 copies made the week before. Fortunately their machine was only off by .001" that week.
Licensing
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