CARGO PLUS

THE COMPANY CONTACT, KAY, WAS PLEASANT AND INFORMATIVE. AT THE BEGINNING SHE WAS IN CONTACT QUITE FREQUENTLY. WHEN IT WAS GETTING NEAR THE TIME I NEEDED TO MAKE A DECISION, SHE DID NOT RETURN MY CALL FOR 5 DAYS, SO I HAD TO GO WITH ANOTHER COMPANY. I WOULD BE CAREFUL WITH THIS COMPANY. THEY CHANGED THEIR NAME TO CARGO WORLD AND SEEM TO BE OPERATING OUT OF THEIR HOME AND NOT FISHER ROAD. THEY USUALLY CONTACTED ME IN THE EARLY MORNING, EVENING, OR WEEKEND ALMOST LIKE THEY HAD ANOTHER JOB DURING THE DAY. ALSO, THEY WERE THE ONLY CO. WHERE I HAD TO PAY EXTRA FOR INSURANCE ($5/$100). IT SEEMS LIKE THEY ARE MORE LIKE BROKERS WHO SET YOU UP WITH MOVERS WHO ARE ALREADY TRANSPORTING SOME CARGO. HOWEVER, THEY WERE RECOMMENDED TO ME BY 2 OTHER MOVERS WHO STATED THEIR SPECIALTY WAS MOVING UNUSUAL PIECES OVER LONGER DISTANCES. PERHAPS THEY WOULD HAVE PROVIDED A QUALITY MOVE. I JUST DIDN'T FEEL COMFORTABLE WITH THE LACK OF RESPONSIVENESS WHEN I NEEDED A RESPONSE QUICKLY AND THE ABOVE CONCERNS.

WENT BEYOND EXPECTATIONS. HE HELPED ENSURE THAT EVERYTHING WAS WELL PACKED AND ARRIVED ON TIME. VERY PLEASED OVERALL.