Capitol Floors and More

Josh completed the work over 2 days including a Saturday Morning. The Marble back splash turned out very nice. I plan on using Capital Floors and More for other remodeling jobs around the house.

Overall very good.  He was able to get all of the work done that I asked for in a reasonable amount of time.  After he was done the house looked better than it did when it was brand new!  I should have had him do this work years ago.  He had no problem using the materials that I had purchased myself and was very flexible.  (Like the new front door that I bought years ago and never installed)

This review is in two parts. The first part was the initial interaction that went nowhere. After multiple promises for follow-up, communication ceased. I was not happy and posted an appropriate review here on Angie's List. A few days later, I received a call from Josh's wife asking if anything could be done to change that review. I said possibly if I still needed work done when Josh was free after his lined up work through two weeks.

As it turned out, I did need work done. The 2nd interaction was a completely different experience. Josh showed up on time, had quote and had a cancellation that day so he could start work immediately. 

Overall quality of work was very good. Josh provided some insights and suggestions. Pricing was fair and overall, I was satisfied with the experience and would work with Josh again.

There is still the initial experience which colors the overall rating. 

Being busy and in demand is terrific. If all contractors could just be up front that they cannot meet or cannot get to a job for awhile, people would respect that and business would always remain strong through referrals.

It went great.  He's always done well.