C & W Concrete Services Ltd

Description of Work: Steer clear! As of 11/09, 8 complaints have been filed against this company with the Ohio Attorney General's office. Like ours, most are for taking payment for work that was never performed. We paid $500 up front to have a concrete front door stoop and garage apron replaced. The estimate was $1000--too good to be true, as it turned out. About 5 weeks after we signed a contract and made a down payment, we finally reached the owner, who told us that he had come home from vacation to find that employees had stolen his equipment and taken over his business. He promised to complete the job, but never showed up for an agreed to meeting and then stopped taking our calls. Other reports filed with the Attorney General's consumer services office are similar.

Description of Work: Services were not performed. Sales person came out to my home to quote price for front-porch rennovation. Sales person told me I would have a quote the next day. I contacted him a week later asking about a price. He told me he would drop off an estimate at my house - didn't happen. I called him a week later and he scheduled to meet me again at my home on a specific date and he didn't show up. Due to unreliability, I decided to work with another company.

Description of Work: C & W Concrete Services • On July 2nd we hence forth will be referred to as “Customer” signed an agreement that with C & W concrete Services ltd. hence forth will be referred to as “Supplier”. Customer Informed Supplier of Irrigation System in yard, and in the path of the patio in this meeting, and during initial estimate meeting in June.  The agreeable written terms written were as follows • One concrete patio 23ft x 12ft • A 4 inch gravel base • 3 Steps • Landing 4ft x 5ft • All concrete to receive fiber reinforcement • All work to get 2 coats of sealer • All work to carry 3 Year warranty • Cost $3,900.00  The agreeable verbal terms (spoken with Paul Vollmer) were as follows • Patio to receive stamped Ashlar Slate Design (It was supposed to be the Majestic design, this was not provided) with two accent colors a gray color, and a dark charcoal. • Concrete to have color mixed through (colored through) • Sod/Grass Removal, Supplier’s contractors were to dig up dirt 4 inches, and haul away. • 3 year warrant protects against all cracking, with the following exceptions. Examples of exceptions provided by Supplier (Paul Vollmer) are as follows: -Warranty does not cover destruction from a tornado - Tree falling on and damaging patio. • Supplier (Paul Vollmer) stated “when our contractors remove the soil/dig if the irrigation system is in the path “we the supplier will move the irrigation system, if it is a simple task (referred to as moving the irrigation head back a few feet). We decided later based on the design that was drawn out that the sprinkler head would not need to be moved, by only redirected in its watering. • On July 15th without notice, and without scheduling. The supplier laid dirt on top of the Customer’s grass to identify the outline of the patio. • On July 16th the supplier arrived at the customer’s house, and the Customer visually demonstrated, and showed the supplier’s workforce how the patio was to be laid out, as orange spray paint was still outlined in the grass. The supplier acknowledged, and then commenced work. o The supplier laid a flexible board to outline the patio; the supplier’s workers laid a rock bed, Did NOT remove sod/grass/soil, as verbally committed to. Laid only a 1 ½ to 2 inch gravel bed, then poured the concrete outside of the specified drawing, and stamped the incorrect Ashlar State Design  The pouring of concrete caused the supplier (as a result of not digging, and not following the identified and agreed upon design to bury a sprinkler head in the irrigation system. The irrigation system piping cannot simply be cut as active waterlines for the irrigation system run under the patio flowing to other irrigation zones on the customer’s property. When the customer arrived home at approximately 4:30 pm they noticed that the vertical edges on the concrete were not smooth, but in fact it looked horrible see the pictures (story continues below)

Description of Work: C&W Concrete Services installed a decorative acid stained concrete overlay in our downstairs entertainment room. It was approximately 500 square feet. The entire floor was inlaid with a pattern, and then colored with an acid stain that produced brilliant colors. Finally it was sealed and polished giving to a marble like finish.