Budget Carpet & Flooring
About us
We are a family-owned retail floor covering store that can install anything that we sell, if needed by the customer. Although residential replacement is our main area of specialty, we also do commercial work, rentals, cash and carry inventory and more. Financing is available for no extra charge.
Business highlights
Services we offer
Carpeting, area rugs, ceramic/porcelain/glass tiles, flooring accessories. Installation of anything we sell., laminate and hardwood, sheet vinyl/linoleum/LVT (luxury vinyl tiles)
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 16% | ||
| 3% | ||
| 6% | ||
| 0% |
I had gotten estimates from another national flooring company, and, while slightly lower, the Costco cash card back (about 10% of our purchase) evened out the difference. More importantly, I felt MUCH MORE comfortable going with Budget Carpet & Flooring because Phil, our representative, assured me that they only have a few teams of installers that have been working with them for years.
I wanted to make sure the people who came into our house were trustworthy and were paid well for their time and efforts. The two gentleman installers have been friendly, efficient, cheerful and incredibly hardworking, and the trim guy is equally great!
The other big box store could not tell me who would be our installers, and a friend of mine who went used the store said that the installers were not compensated well for their time (something to always check on when looking at flooring I now realize).
I cannot recommend Budget Carpet & Flooring highly enough for fair pricing, patience with decision making (it took Phil a few visits before I was clear on what I wanted), and great products. I wanted to make sure I was being as environmentally friendly with my purchase as possible, and Phil made sure our carpet could be recycled and that the Shaw products I was purchasing were Cradle to Cradle products.
FYI I used the Floorte Shaw flooring which is better than traditional hardwood laminate as it is waterproof and guaranteed for life.
I am so happy I "went with my gut" and used Budget Carpet and Flooring as ultimately I would rather pay a little more knowing that everyone was getting a fair wage and that I could TRUST everyone involved in the process including the sales representative, the company making the products (Shaw), and, so importantly, the installers.
1) Price was very easy to breakout. $1.59 sq/ft with pad and installation.
2) No extra charging for the stair installation.
3) No hidden fees, estimate was exact amount I paid.
4) They haul out old carpet for 10 cents a sq/ft.
5) They were very nice to work with and I didn't feel pressured or talked down to.
6) Installers were there on time and completed the job in about 5 hours (with haul away too).
7) Didn't pay total price until after installation was complete ($500 down).
8) They were able to get me on the schedule within 2 days because the carpet was in stock.
Overall, speed, professional, good priced. I will definitely use them again in the future. The only con was that I wish they would have vacuumed the carpet like Rite Rug does. The initial shedding was too thick for our normal vac. so I had to use a shop vac the first time around. But, that's really not a big deal. Highly recommend company!
UPDATE: 1/3/15
The carpet looks even worse. It's pulling away from the wall in several spots. It's badly snagged in others. Downgrading from B to D. Will replace as soon as I can afford it, but will never use them again. Such a shame since I was so happy with the previous work they did.
Licensing
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