Buckeye Bee & Wasp Removal

"Can't stay at her home and kill every wasp or bee that lands on her home. I am not a fly swatter. She got what she paid for and more. Everything was explained to her like all my customers. I do not with hold information. I am a removel service not a chemical company. I did as she asked to have done with her property. Her home is not a small it is lake a big apartment building. We treated her home (windows, lights, eve points and caulked all the open holes we could get to. She was informed that spraying the outside of her home would only last a lttle while, so she bought a bottle of the spray we used so she could do it herself later. I think that 3 hours on site 3 people, truck, ladder, cualk, insurance, driving time to and from her place warrents the money she clames was not worth the job. She must be another person that thinks everything should be free or below cost for her. She even looked up the spary the day before we came and told me she looked it u and read the reviews on it and it was great stuff. She even bought a bottle from me right on the spot. She called me a lier by saying I nevver explained any of what I did for her. You can ask of my customers I explain everything I do, because I need well informed customers not people calling back with questions or problems. Thank you for your time and have a great day. Jim"

"This man is really confused. He told me a normal home and sent a picture of the pitch where the wasps were located. When I arrived to his home he said my latter was to small and his pitch was almost 35' up. Then I looked at his home and found 3 more nests on the front of his home and another one on the other side of the home and he said you can do all of them for the same price. I never confirmed a price, he said he would pay me cash the next morning when I arrived and he was not even around. So I could not tell him more money for a 40' ladder and 5 nests removed let alone the caulking he wanted done. So I guess I work for free."

"This man did not understand removal and removal works. Told him a cost to start and we would not know for sure until we opened up the wall if the price would stay at $250 or go up. We told him that if it was going to go up that we would tell him before work would continue. We drove to this mans home twice and never got a dime. We were ready to do his bee removal, amd he said he had to wait and ask his wife then it was other stuff again about pricing. He wanted a firm price that I could not give him. You can't please everyone, but I try."

"Thank you for your feed back. You were told that if we had to cut open and remove the hive that it was up to the homeowner to get it fixed not our job. We are not contractors. You were informed the whole way, or your adult son was. You had water damaged wood and it needed replaced. I told him that and the knock down we use is not a poison. We used poison only after informing you we could not get to the nest unless we took more of your home apart. You chose to have the poison sprayed and not to remove the hive. Sorry you did not understand the process of what needed to be do or what was explained to you. We take pride in doing our work right and informing the customer of everything. So next time ask if you really do not understand. I asked if you understood me and what we were doing and you said yes. So please put the blame were it belongs on your son and yourself. Old saying in life: right is right, wrong is wrong, and right never wronged nobody."

"Did you call to find out what happend? The paper with your number and address blew out of the truck, sometimes things happen that you can't control. So I am sorry your upset for us not making it out to you. If you would of called us we would of been on the same page, however right is right and wrong is wrong and right never wronged nobody. Thank you for your nice post and enjoy your day. If you would like or need our service still please give me a call and we will take care of you ASAP."