Bova Home Remodeling

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provider took six months. did not own up to contract . he was paid for job he failed to complete. I had to get another contracter to fin ish the job which cost me additional money. And Paul Bova failed to reimburse money as was agreed upon for not finishing job.

This project started Sept. 2014. Mr. Bova actually never got started until Oct. I told him I needed this done before Thanksgiving. To date it has not been completed. Mr. Bova has done very terrible work. The floor is not level and grouted properly. There is space between the floor tile, doors and walls were water can get in and pop up the floor tiles. The grout was not spaced or mixed correctly meaning it crumbled after he put it down. The floor tiles were not cut correctly and he tried to file in the space with grout. It looks awful. The mirrors were place to close to the lights. The mirrors are not level. The walls were not grouted properly and behind the toilet not at all. He dropped grout in the toilet bowl and tank. The wall tile is not level throughout the entire bathroom. The boarder that goes on top of the wall tile has black markings and because it was not cut properly it is not laying properly. There were holes left in all of my walls due to his errors. When he finally bought the marble vanity top to my house from Heritage Marble he discovered the measurements were not correct. He could not close the drawers because the drain pipes landed in the middle of the drawer. He then told me he could cut my vanity drawer to fit the mistake. I told him absolutely not. Correct his mistake and get a new vanity top. He said it was not his mistake. The b**** at the marble place did not do it right. I called her and she said he gave her the wrong measurements. The head of Heritage Marble came to my house and said OK. He will give Bova a break since he has done business with them for so long. Bova said he needed more money from me because he did not have it. I told him that was between him and the company. He said you heard me give her the measurement. It was not my fault. I told him I am not the professional. I would not have known what he was giving her and I did not it hear anyway. He said he had to pay $500 which was half and he would not have it until Jan. 20. I called the marble place to verify the amount and they said they only are charging him $400. I called Bova and told him he had better get that vanity top asap or I am going to complain to the BBB and Angies List. I also told him I know he lied about the money. He response was, oh I forgot to write it down. So 2 days later he showed up with the vanity top. I told Bova he also did not give the correct measurement for the tub area because it does not cover the whole wall. He also did not seal the marble in the tub area. Bova's Contract said he was going to cut the ceiling and install a new fan and exhaust line which was never done. I have given him $2700. I spend a total of $1534.03 to Heritage Marble, $1149.06 to Hamilton Parker (which does not include new tile purchase for corrections), $2308 at Lowes, $453.98 at Menards and $548.21.

The interior painting was adequate, but I later found shortcuts that diminished the quality of the finished work. Recaulking and grouting in master shower began to deteriorate within three months. A neighbor had recommended the company. Next time I'll go with an Angie's List recommendation where I can find more specific information.

They told me they would start on July 2nd and finish on July 9th. I had to pay him a deposit of $1000 and he was dragging until the 17th and he did not show up. It was over two weeks. He was telling me he was going to do the work and the first week he would only come for a few hours, at the most 4 hours. His brother was helping him and I ended up having to fire his brother. The second week I became his assistant, can you imagine that you hire someone and you end up having to be their assistant. Then he complained that I was there watching him and he couldn't do the work right. My husband went to pick us up and he ended up doing two days work. I feel like their service is terrible, if he's not up to the job then why would he give me an estimate and promises. He told me that we had a small kitchen, but that should mean that it's a basic remodel job. He even put the counter top on wrong. My husband was trying to tell him it was wrong and he told my husband that he has done this for 30 years. I hope no other customer will have to go through things like this. He removed the shingle and old piping for the exhaust fan connection and left it without putting a covering on it. Then it started to rain so I had to go up to the roof myself and put the shingle because it was pouring rain inside. I called him several times and he did not answer. Finally I called again and apologized to his wife and she said he would call, but he didn't. He cut the hole for the sink too big and my husband had to put a strip of wood to make it fit. I paid him too much for the work he had done. He doesn't take a credit card or else I could have disputed the charges through the credit card company. I would not recommend him or use him ever again.

I contacted Paul for an estimate to finish a portion of our unfinished walk-out basement. He came out within a few days to look at the very cluttered space and gave us an estimate the following week. He told us his next scheduled remodeling job had been postponed due to a family emergency and that he could start on our job the following Monday. We had two issues; a very cluttered basement and we were leaving town for 3 weeks in 6 days and would be out of the country. We decided being gone, and our three dogs in doggie day care, would be a plus for both Paul and his brother and us since we wouldn't have be there while the majority of the work was done. Paul estimated it would take 3 to 4 weeks to finish the job. He also assured us he would help move any or all of the clutter if necessary. My husband & I got busy over the weekend & boxed books & other items, moving them to other finished areas. When Paul & his brother arrived on Monday, they moved the larger items, such as tv, book shelves & exercise equiment. The finished portion of the walkout basement was a mass of boxes & equipment, but we were leaving town! During the 3 days prior to our departure, all the framing was done & Paul had moved some of the furnace duct work so the soffet built around it did not have to run acoss the room in a diaganol but in a straight line. We left town giving our son-in-law instructions to give Paul weekly draws based on his request for work completed. When we returned, the work was nearly done & the following Friday, work was completed. We were very pleased with the end result and felt we received high quality work at a reasonable price.

We contacted Bova Remodeling about installing new windows in our home, which still had the original windows from 1957. We were immediately able to make arrangements for our windows to be measured and made the order. We were contacted immediately once the windows were received. They took care of everything from measuring, ordering, delivering and installing. They were extremely professional and I can't say enough how well they kept the work areas clean. Tidiness was important to me for the obvious reasons, but also because I have a toddler and dog. Nothing was ever left behind or left out to cause concern about the welfare of either. In addition, they made sure they completed each days work by 5:00 pm to ensure our evening routine was not disrupted. Their attention to detail was obvious and appreciated. In addition, they did not bat an eye about the additional damage. They simply took care of it. Job well done!

They were fantastic and I would recommend them to anyone. They were very professional and detail oriented. The cost was reasonable especially after comparing to others.

SOMETIMES THE QUOTES TAKE A LITTLE WHILE.

WE SCHEDULED THIS COMPANY TO COME OUT AND LOOK AT OUR PROJECT. THEY DID SHOW UP WHEN THEY WERE SUPPOSED TO. THE SECOND TIME THEY ARRIVED (SUPPOSEDLY TO TAKE MEASUREMENTS) THEY JUST "SHOWED-UP" NO PHONE AHEAD...NO INDICATION THEY WERE COMING. THEY TOOK THEIR MEASUREMENTS AND SAID THEY WOULD GET BACK TO US WITH AN ESTIMATE...WE NEVER HEARD FROM THEM AGAIN. I EVEN CALLED THEM BACK...NO RESPONSE.

A SMALL CONTRACTOR, BUT VERY RESPONSIVE, FLEXIBLE, COST EFFECTIVE, WITH HIGH QUALITY WORK. THEY WILL BE AT THE TOP OF OUR LIST FOR FUTURE WORK.

THEY'RE BROTHERS WHO COULD CHARGE A LOT MORE BUT DON'T. VERY NICE, TRUSTWORTHY AND DO EXCELLENT WORK.