On August 17, 2010 Blind Gallery and More came to my house to measure for vertical blinds. I had told Mike that I wanted to replace what I presently had hanging whcih was vertical blinds. He measured and I submitted half of the cost of the blinds per his request. When Mike came to install the blinds, he had the wrong blinds and advised me that they (BG&M) did not do vertical blinds. Why he didn't tell me this at the time of measurement in August I don't know. He left without installing any blinds. I wanted the owner to call me. She called and advised she could order my vertical blinds. We had Mike return to my house for re-measurement. That was at the beginning of October. It is now almost December and I have yet to hear from anyone. I have left 3-4 messages a week for last three weeks with no response. I am tired of not getting call backs. I finally reached someone on Nov 22 who told me all she could do was take a message. I told her I better get a call back the next day or I would report them to the Better Business Bureau and Angie's List. Well, here it is November 23 with no call back. My advise to anyone who wants to or is considering using Blind Gallery and More. DO NOT USE THEM. THEY WILL NOT SERVICE YOU. RUN WHILE YOU CAN........
Description of Work: They haven't done at services yet.....Still waiting for my blinds. Update on December 3 2010- I finally received a refund check. However, they still have never called to explain why they did what they did. No explaination at all for their poor service.
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FAQ
Blind Gallery And More is currently rated 1 overall out of 5.
No, Blind Gallery And More does not offer free project estimates.
No, Blind Gallery And More does not offer eco-friendly accreditations.
No, Blind Gallery And More does not offer a senior discount.
No, Blind Gallery And More does not offer emergency services.
No, Blind Gallery And More does not offer warranties.