BLANCHARD VACUUM CLEANER SALES & SERVICE

It's very nice to have something so close that I can rely on for my vacuum needs. I have always bought sweeper bags from him that are very reasonably priced. If he doesn't have something I need, he will order it for me online. I thought it was very kind of him to refund the service fee after I found a new vacuum cleaner somewhere else for less money. He even told me himself that I'd be better off buying a new one than paying him to repair it for more money. He is a real nice young man and very diligent about making his customers happy.

THE OWNER WAS CLEARLY VERY STRESSED. UNDERSTANDABLE DUE TO HIS BUSINESS DIFFICULTIES. WAS HOSTILE, RUDE, AND LESS THAN UP FRONT INITIALLY ABOUT THE SITUATION, NOT TELLING ME ABOUT THE PROJECTED WAIT UNTIL AFTER A LENGTHY FILLING OUT OF FORMS, ANSWERING THE PHONE, ETC. HE WAS ALSO EXTREMELY DEFENSIVE WHEN I PICKED UP THE CLEANER, DENYING THE 2-3 WEEK COMMENT, AND MAKING EXCUSES FOR NOT RETURNING MY PHONE CALLS. NEEDLESS TO SAY, I WILL NEVER PATRONIZE BLANCHARD'S AGAIN.

MEMBER TOOK A EUREKA VACUUM IN, THOUGHT THAT THEY WERE RUDE AND DID NOT PROVIDE GOOD SERVICE.