Asphalt Help, LLC

Workers showed up as promised. Completed the driveway in 1 day. Problems that were not resolved: Asphalt and concrete that they removed from the old driveway was dumped on the neighbors property. Sent photos and only response was " Will investigate" also a dump truck was backing up being directed by AP workers backed into one our steel gates tearing out the bottom hinge area and the gate opener arm bent in half. John did knock off $800 from the bill put the damages were over $3,000.

This company and their workers are AMAZING. I would recommend them highly. They were professional and very pleasant. Our driveway looks amazing.

Driveway #1 505 se 18th st Fort Lauderdale On or about 2/28, I met with "Nick" from Asphalt HELP, LLC, who engaged his company to extend the driveway at my office, formally grass to include 3 additional parking spaces, and to sealcoat the existing driveway for 6 cars. He advised that he would remove the grass, install lime rock and compress the rock, and then install asphalt. We signed an agreement to that effect. As he was doing the job, he said it would look much better if I resurfaced the 6-car area to match the new part rather than sealcoating it. We agreed on an additional cost of $3,000.00. I recall when he was having his worker pour and spread the lime rock, they asked him if it was enough, he said it was, but it clearly was insufficient. Once the asphalt was poured and rolled. Nick came back and marked the lines on the driveway. He said his stencil with the required handicap sign was broken, so he would come back. He never did come back. Shortly thereafter, about a week or so, grass and weeds started to grow out of the asphalt in the area where the new driveway was installed. I called Nick, he said it's just mother nature, not his fault. He sent a man to fix it. The worker came and sprayed weed killer and used a blow torch to get rid of the weeds, but within days, the weeds were back. In addition, I advised his worker that there were huge puddles of water on the new driveway every time it rained, but he never addressed that problem either. I have sent numerous text messages to Nick and have called him many times, but he said he will get to it, but never does. He said I'm not his only customer and will get to it when he can. As of today, the new driveway is covered in weeds and grass and is falling apart. In addition, there are huge puddles when it rains. Drive way # 2 14750 Sunset Lane Southwest Ranches, FL When I executed the contract for the driveway in Fort Lauderdale, I also agreed for his company to resurface the driveway at my home located at 14750 Sunset Lane in Southwest Ranches, FL. That particular driveway included the resurfacing of an existing driveway and putting asphalt on an extended circle driveway around my fountain that was Lime rock and compressed a year earlier by another contractor. There were some areas that did not have lime rock but dirt near the stoop. Nick said he would install lime rock in those areas, compress it, and install asphalt in those areas, too. A copy of that agreement is attached. Shortly, about a week or so later, grass and weeds started to grow out of the asphalt in the area where there was no lime rock and the extended asphalt was installed. Once again, I called Nick, he said it's just mother nature, not his fault. He said he would send someone over, but that never occurred. I have sent numerous text messages to Nick and called him many times. He said he would send someone, but he never did. He no longer accepts my calls or responds to my text messages. In total, I have paid Asphalt Help the sum of $17,000.00. ($3,500 in cash and $13,500.00 in check ) See attached. He never provided a receipt for the cash payment as requested. 505 se 18th st, Fort Lauderdale, fl 1. I want Asphalt Help to remove the asphalt in the area that was not properly prepared with sufficient lime rock 2. Level the driveway to prevent puddling 3. Spray the Handicap logo on the Asphalt 14750 Sunset Lane Southwest, ranches FL 1. Remove asphalt in areas where weeds are growing and install sufficient lime rock and re asphalt.

Did a great job

He is a crook

Asphalt Help paved, patched and sealed my 500 ft driveway, which had been neglected for 20 years. I was selling my home and needed the driveway to look great. Nick , the owner of the company, understood exactly what had to be done, and boy, did he deliver! My driveway looks fantastic. This company has excellent customer service and ensures that the customer is totally satisfied. I would use them again and again and whole heartedly recommend Asphalt Help to anyone needing driveway repair. What a great company!

Excellent work and customer service throughout the job. Everything was as explained and done in one day.

Everything was great. The response time from my inquiry. I met the estimator the next day ( Friday) . I confirmed the contract on Monday morning ( 3 days later ). The work was started and completed that same day. I am completely satisfied with the people that I spoke with, the quality of the job performed, and the finished product. I would highly recommend this company.

They were fantastic! Very communicative, helpful in making decisions and on time! They went above on several aspects of the job and it looks fantastic! I have already recommended them to my neighbors!

They were not the least expensive by about $1000 but they were the only ones who took the time to visit the job site and correctly evaluate the project details and the overall cost.

Driveway looks great!

Nick is a professional. His crew showed up on time and did a great job. The only complaint I have is you can see some lines from the steam roller but I assume over time those will flatten out.

Was scheduled to get paving done on 11/18/22. I called then at 10 a.m. to inquire when they were showing up, and she said they could not make it that day. She then said 11/23/22, so I agreed. I called on 11/22/22 to confirm my appointment and got no response. I called 11-23-22 and still received no response. So now I am out two days of work and a permit fee, and still no work has been performed. I will not continue with future work.

They were affordable, quick and did a great job. The driveway looks great.

Nothing

I had a very long, VERY steep, very rutted gravel driveway. Two previous companies had declined the job. Asphalt Help gave me a price on the spot without hesitation. After a little negotiation we reached agreement. They showed up on the day that had been specified. They took a day longer than they originally expected but I now have an all weather heavy duty surface to drive on that no longer needs 4 wheel drive to transverse. Minor complaints are it wasn't always easy to talk with someone in charge. That seemed to change frequently and nearly all of the workers did not speak English. However all of my questions and requests were satisfied in a practical amount of time. i am pleased that I hired them.

They put down and compacted gravel for the base of the asphalt. Did a nice job, worked with me on what was needed. Easy communications. Started when they said they would. Finished quickly.

My driveway was paved on 6/20. When I got home from work that day I tried to ask some questions of the workers but none of them spoke English! When Nick called later for payment he said he wanted it that way because he could pay them less that way. He was eager to take payment over the phone that day but since then has refused to return any of my calls. There are several problems I have found that need to be corrected. There is a culvert that runs under the end of my drive. They finished one side nicely with asphalt but on the other side they just threw stones over. Several neighbors have mentioned this to me. Then several weeks after the drive was paved a small hole formed at the back end of the drive as I was backing out to go to work. Also, there are rust stains all over the surface of the drive from the roller. I would like to know if those stains will ever go away but since he will not reply to any of my calls I cannot even ask the question! He never came by to check his employees work! I left detailed messages with the answering service on 7/1, 7/8, 7/10, and 7/14 and none of those calls were ever returned. On 7/21 I finally got a voicemail box at what I assume is his office and stated I would pursue other recourse if I did not hear from him that day. I finally got a call back from a female employee a bit later. Even with all my info she kept asking if I was calling about having my drive sealed! I repeated all my info again and she said she would check and call me right back. Waiting for that call made me late for my own work but she did eventually call back to say Nick would come to my house on 7/28, with no time given. He never came. I called one last time on 7/29 asking to know what was going on and as of today have still have had no response! I thought using Angi or Home Advisor was supposed to be a way to avoid such problems. Will you help me get this resolved in a satisfactory manner or do I need to search for other means?

Great job and fast service

Some issues with communications but the work was very good.

They completed the job ahead of schedule and did a great job

My Sister and I both needed work done to our driveways. We called Asphalt Help after reading the reviews on Home Advisor along with 2 other companies that simply sent out drones for their estimates. Nick, the owner of Asphalt Help "personally" came to our houses to evaluate our driveways. He advised that I needed a new driveway and my sister needed to have her driveway resurfaced. He explained all the details and options. His 30 years of experience in the asphalt industry was quite apparent. As a result, making the decision to use his company was a no brainer. The jobs were completed along with a couple of fixes that were taken care of immediately. We would Highly Recommend!

The only glitch was that the crew had to postpone the work at one point, and the office didnâ t let us know until we called them. But the foreman and the crew were very attentive and courteous when they were here.

The crew was very professional and worked quickly even with rain. What an amazing crew! I was a little dismayed that they needed to open my garage door because heavy fumes entered the car parked in the garage and went into the house. ( they originally said I wouldnâ t have to be home for installation). Also the driveway was not cleaned or edged prior to capping the driveway and there is a ridge left along the right side of the driveway. However, over all I am pleased with the work. I will use them for sealing next year.

My scheduled appointment kept getting pushed back, work was completed following day. Eli’s Paving actually installed my new driveway, they did an awesome job.