About us
Let us do it the work for you. Have you always wanted to bring the rich beauty of the underwater world into your environment with an aquarium? Maybe your desire has been to sit back and relax after a long day with your feet up as you watch peaceful swimming fish. Our on-site services can be just what you are looking for to turn your vision into a reality, right there in your very own living room. In a business setting, an aquarium can accent your taste and values. What your office looks like tells a client a lot about you. So whether you want a traditional or a contemporary look, let a custom aquarium say something about you while clients are admiring the view. Nothing calms the spirit like the comfort of gazing at a beautiful underwater scene. We have the expertise and the experience with commercial design, installation and maintenance that professionals appreciate. Considered by many to be “Water Garden and Pond Headquarters”, we are the place to come for expert advice and assistance in designing and developing your Water Garden or Pond. Our team can answer your questions and help you to decide what type of water feature best suits your needs. Maintaining a water garden has never been easier because we offer a complete service program. We will take care of maintaining your water garden or stocking your pond with new fish at a regularly scheduled time that is convenient for you. Our custom design work goes beyond designing Aquariums, Water Gardens or Ponds. We design our services, based your needs. Let our service team do any or all of the work for you. Yes, our team delivers and the nice part is a consultation is absolutely free.
Business highlights
Services we offer
& Maintenance. Lobster Displays., Installation, Residential & Commercial Aquariums & Water Features - Custom Design
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 44% | ||
| 11% | ||
| 0% | ||
| 22% | ||
| 22% |
We brought the bulb home and put it in the light fixture. The bulb immediately flickered and went out. I brought the bulb back two days later. The same salesman approached me. I said I needed to return a bad bulb. He pulled the bulb out of the box and stated that it wasn't the bulb he sold us. I said it was. He told me that our light fixture was bad and burned out the bulb. I asked to return the bulb and he said it wasn't defective so they couldn't refund the purchase price. But, I could bring in my light fixture and he would look at it, and not charge for his time, and only charge for parts to fix it.
I felt that he talked down to me the entire time and had a "I know more than you" attitude. I didn't appreciate that after looking at the bulb he insinuated that the bulb I brought back wasn't the one I bought two days prior.
"Good afternoon! Thank you for your feedback regarding your experience in the store. Aquarium Adventure's listing on Angie's List is for our service division, not the store itself; I've forwarded your message to the store's general manager and did some research on the issue. If the bulb blew as soon it was installed and turned on, we absolutely recommend you bring your fixture in for testing...there is likely to be an issue that installing another bulb won't fix for you. If you bring in the bulb and receipt we can do the return for you and check the fixture at that same time. Let me know if you need anything else. Thanks!"
Steve from Aquarium Adventure stopped by a couple of days after our first contact. He looked at the water feature and said the problem would not be difficult to solve and Dana would be by the next day to perform the service.
Dana was terrific. She really knows water features and found the problem quickly. She filled in the crack in the water feature and that solved the problem.
I would highly recommend Aquarium Adventures and Dana to anyone who needs service on a pondless water feature.
"Thank you so much for your feedback! I will definitely let Dana and her supervisor know you were happy with her work."
The only glitch was that in the course of cleaning the pond, the crew accidentally punctured the rubberized lining. The leak was initially bad enough that within 24 hours the pond drained almost completely. I called to have the puncture located and repaired. The supervisor once again inspected the pond and a few days later a crewman came out, couldn't really locate the puncture, but made his best guess as to what to patch. The guess proved incorrect and we had to repeat the process a second time. On this round it took several days for the supervisor to return my calls and I was on the verge of contacting *his* supervisor when I finally heard back from him. He again looked at the pool, a crewman came out promptly, drained what little water remained in the pool, and finally located the source of the leak.
Overall, I liked the service. Everyone behaved in a courteous, friendly way, and they made no fuss at all about coming back twice to locate the puncture. They repaired it at no additional charge. It would be nice to give them an "A." In the interest of accuracy, though, I have to acknowledge that for about three weeks after the pond was cleaned it actually looked worse than it did beforehand--a rubber-lined pit is even less attractive than a dirty pond.
Nonetheless, mishaps occur, and on balance I would hire them again the next time the pond requires cleaning.
Licensing
State Contractor License Requirements
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