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.American Mechanical Group Inc

Founded 1945 • With Angi since May 2010

4.7

(6) Verified Reviews

Description

We keep our prices competitive, but in our field "you get what you pay for"! Our technicians are highly trained and incredibly efficient. Please let us show you how our company fixes it right, the 1st time!...

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CARE Heating & Cooling Inc

If you are familiar with any of our advertising you know that these words are at the end of each and every one of our ads. But these eight words are more than just a slogan at CARE Heating and Cooling. They are our motto and the basis of our business philosophy, and the way we want to be remembered by you at the end of the day. From the beginning I wanted CARE be a different kind of company. After spending many years working for other heating and cooling companies, I became alarmed by the trends I was seeing in the residential heating and cooling industry. “Increase sales”, “raise your prices” and “make every employee a sales person” became the operating statements of many companies, leading to the biggest fraud of all: paying service technicians to sell replacement furnaces and air conditioners. In the 1980s a major manufacturer began to promote to its dealers a unique sales technique – have service technicians sell replacements. The rationale was that a service technician had the inherent trust of the consumer. If a repair was needed a service technician had ability to take advantage of that trust and offer to install a replacement system. This provided an immediate solution to an immediate problem that would lock out any competition, result in a much higher than normal selling price and much higher profits. Because companies make more money, a lot more in fact, selling you a new system rather than fixing the one you own this approach was widely adopted over the next couple of decades. To generate even more sales and profits many companies today apply a lot of pressure to service technicians to sell even more. Several local companies’ guidelines state specifically that a consumer is to be advised to replace their furnace if a repair, even a minor one, is needed whenever a furnace or air conditioner is over 10 years old. They set goals for their service technicians to turn at least 1 in 10 service calls into sales leads and pay them a commission when a unit is sold. Service technicians can also get caught up in the quest for more money, with some diagnosing problems that may not actually exist just to earn a commission. This is how “cat toys in furnaces” and “chipmunks with attitudes and power drills” became major problems. So what makes CARE Heating and Cooling different? It is my philosophy that we are in business not only to get new customers, but more importantly to keep them. Never will anyone in the service department profit by recommending to a consumer to replace their furnace or air conditioner. Not only do we offer free second opinions for a diagnosis of a bad compressor or heat exchanger, we will often second opinion ourselves when condemning equipment to be sure we have not made a mistake. If a mistake is made, it will be an honest one and we will stand behind everything we do. Lastly, you can trust us to offer you the lowest possible price on all services and installations we do. We are, and always will be, the best value in town. Thank you for considering CARE Heating and Cooling. Let us prove to you why you should call us “When you need a company you can trust.” Call CARE for the best possible service in central Ohio. Additional emails - service@careheatingandcooling.com, sales@careheatingandcooling.com.  

Verified Reviews

A few reviews for this pro...
4.0

02/21/2014

My heat pump problems began 2 days after Christmas. After 3 service calls and 3 parts ordered, the repair was completed on Feb 18. The parts were on back order which took 3-4 weeks.

Description of Work
Very professional and courteous staff.

Category appliance repair,heating & air conditioning/hvac

5.0

06/26/2013

They have always been very good. As far as their service goes, it has been excellent. They told us about a way to save money so they are very good and they are reasonable. I would highly recommend them. The contract also saves us some money and they remind us when the service is due. They always give us very good service. They always come when we have an emergency and they are very good at what th...

Description of Work
We use American Mechanical Group Inc twice a year for a summer check and a winter check for our furnace and air conditioner. In the past, they put in an apparatus that cleans the air out of the furnace. We have a contract with them.

Category heating & air conditioning/hvac

5.0

03/23/2012

.Their prices are reasonable and they're always on time. I will use their services again in the future.

Description of Work
They repaired our air conditioner.

Category appliance repair

5.0

02/22/2004

unknown

Description of Work
HEATING AND AIR CONDITIONING TUNE-UPS. ALSO DID MINOR REPAIRS.

Category heating & air conditioning/hvac

5.0

07/23/2003

unknown

Description of Work
HEAT PUMP REPAIRS

Category heating & air conditioning/hvac

    Services Offered

    Commercial kitchen equipment (ie ice machines, walk in coolers, all types of refrigeration, boilers, tilt skillets, etc), HVAC, Boilers, Chillers, Tank-less systems, water heaters, gas lines, and much more.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Ask for Details
    Payment Options
    MasterCard, Check, Visa, American Express, Discover, PayPal, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes