Aire-Flo Corp

Always been real good. On time, knowledgeable,friendly and helpful.

I've used them a long time. They've always seemed good. As far as I know they did a thorough job, I just don't know much about furnaces but I'm sure he must've checked everything for me.

Perfectly.

Great. The tech was the best

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The installation went well and I would have given all excellents but for a week after I smelled gas. (They did tell us we could expect a new furnace smell.) I kept complaining to my spouse who insisted that there was no gas smell. Finally after a week we called the company back and there was a small natural gas leak. So for this reason I downgraded them. The company has maintained our furnace and A/C for many years and has always done an excellent job. I realize this could have been serious but we should have called sooner.

Not well. Rarely responds to emails or phone calls. Rarely follows through when "he" said he would do something. Always an excuse - "out of town", "haven't heard back" etc etc. "He" kept telling me the final inspection was being scheduled but it hadn't been until 2 days ago after I asked again. "He" kept telling me he has submitted "several" extended warranties to Generac and "hadn't heard back", that someone from his office would follow up but they never did. I called Generac myself and was told that there was no extended warranty submitted for my property address. The female in the office originally identified as the "manager" also is non-responsive. Would not recommend or use Air-Flo again.

The technician, Scott, checked both the outside and inside units, and he found nothing wrong.  Then he tested the Nest thermostat, and he could not find anything wrong with it.  He did a test on the thermostat wiring, and the AC functioned normally.  I called Nest tech support.  Scott got on the phone with them and through some testing directed by Nest, it was determined there was a defect with the Nest thermostat.  Nest is sending the replacement part.  Scott was very professional, and I am extremely please with the service he provided.  I use Aire-Flo yearly for my generator maintenance, and my experience with that has been the same.  Thanks much!  

These guys worked so hard pulling the gas lines and wires trying to get everything hooked up. They worked all day long with no breaks and did an excellent job. They are a friendly, family, and trusting business. Don, the leader, he is outstanding and has been with the company for a long long time and I would trust him with all work in my home.

I knew we would get quality because of the company's history but was pleasantly surprised when Steve came out to give us an estimate.  It was right in line with the others and was a little lower than one.  The work was done in a timely manner.  The technicians were friendly, helpful, and efficient.   We have had no problems after almost 6 years and our utility bills are much lower.   I would recommend this company to anyone and the only reason I had not written the review earlier is that I wasn't a member of Angie's List.  Note*  I am guessing the actual cost as it's been awhile.

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They are wonderful.

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The job was done in a timely manner, and done very well.

Everyone I dealt with both on the phone and in person were very helpful and friendly

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I have used Aire-Flo for maintenance for our furnace and air conditioning. This morning, when the temp outside was 2 degrees our furnace quit working. I called the company and they sent a technician out later in the day. Mike was very thorough and professional, and now our house is warm again. Great company to work with.

Cost of service was greater than usual because it was on a weekend.  I've used this firm several times and always have been pleased.

Well, of course, the hottest day of the year and our heatpump (all electric house ? air conditioner/furnace) decided to stop working! I called Aire-Flo (who had installed the system and had done maintenance work on it) and Isaac was here in about a half-hour (he was already in the area, lucky for me).  He checked out our heat pump and explained he could do a ?quick? fix but there was no guarantee that it would work. My husband and I knew our system was 20 years old and we were on borrowed time.  The cost of Freon and parts needed did not justify the expense. We decided it was time to purchase a new system. After talking on the phone, Don Gartin came to the house to give us the estimate for a new system. He explained 4 different systems to me and recommended the least expensive one!! Can you believe it? A person that is not high pressure and tells you what he has and what he would sell his friends! I was impressed. We went with his recommendation! Don, Rico and Chris came on Monday to install the new heat pump and air handler. It was pouring down rain! They put up a canopy and continued to work. They were very professional. While Don was making the final inspection, Chris and Rico explained the new thermostat to me. They were
extremely patient while explaining the programmable thermostat and did not leave until I understood how to program it. I was impressed with the Aire-Flo personnel- Kimmy (in the office), Isaac, Don, Rico and Chris -they were all so friendly, personable and willing to answer all my questions.  Thank you Aire-Flo for putting the customer first!

Excellent - Isaac was professional and the company clearly gave us the service we expected since we have a service agreement with them