Ace Roofing

I couldn't be more pleased with Ace Roofing. I had a leak in my roof that kept shutting down my furnace (unit is in the attic). The owner, Jimmy got me scheduled right away. Steve came out, quickly found and sealed the leak. He also took pictures so I could see where the problem was. EXCELLENT service and company.

Great! Crew did great work and Steve Reel, the owner/manager was exceptionally responsive to my questions. He even did some painting on the newly-applied flashing on the chimney as a follow-up request.

The small crew arrived around 10 am and got right to work. The addition roof was right under the fiber optic cable running from the pole to the house so they had to be very careful not to hit it. Once they took off the shingles, they discovered more rotten boards than they expected and they had to get more boards. They finished in about 3 hours and cleaned up. They showed me what they had done and it looks nice. The roof is fixed and they didn't charge me extra for the extra boards they had to buy.

They were supposed to fix the flashing over the porch (water just builds up there and spills dow to the porch), but even though I paid them $200 extra dollars to do it, it looked identical and has the same problem.

ACE did the work promptly and fixed the leak the first time. They were efficient and courteous.

When I purchased the deal, instead of waiting for me to make an appointment by phone, they came out without notice and performed the work before we were ready. We would have preferred a phone call or at least some kind of notice.

Performed work as stated. It was a small job but well done.

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Everything went great. All personnel from Ace Roofing were very professional. They were willing to answer any questions I had. It was a very pleasant experience. I will definitely used Ace Roofing for any future roofing needs.

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Great. Just contacted them and the job was completed in less than two days . Good job and didn't leave me with any mess to clean up in my yard or around my house, I would use them again.

It went very well.  Steve Reel is very nice, and takes the job very sincerely.  The workers/project manager he sends to carry out the actual work are also very nice and polite and I can tell they also take the job very sincerely.  The time they came,  was the first day that our very abnormal weather started when it started raining almost every day for about a couple weeks.  They need about 24-hours or two-days of dry weather when applying for it to dry properly, so we had to wait a couple weeks after they first washed off the roof for the dryer weather to return.  But as soon as the weather was dryer, then did return.
I want to add that I first met Steve Reel in 2012  after the derecho that summer blew off shingles and caused an unsecured hatch-cover to blow off & punch a hole in another part.  He gave me a quote that was far far below the previous one I had gotten from another company, and he on his own had that crew he sent then come back a second time after he stopped by and did an inspection.  I didn?t get to writing a review then, but it was based on that very positive experience that I called him this year.  And we started our conversation this year based on what he had told me back in 2012 about the roof.

Quick response and quality work. I got about 3-4 quotes for same job and he was the only one who showed an actual working knowledge of skylights and the issues around their proper installation. Mine weren't correctly installed and he fixed the issue. The other quotes wanted to replace all 4 skylights at 4-5 times the price.

Work satisfactorily completed.

They were very quick to respond, both times. They are very professional. I enjoyed that they came down from the roof and drew some pictures and informed me of what they were going to do. They gave me options as well as different pricing before they tackled the issues. They also were very honest in guiding me with the cheapest and best options. I will always recommend them to anyone.

Successfully replaced the boot at a very reasonable price.

The thing I like about them was that he knew exactly what he is doing. He gave me a competitive bid, but he knew how to handle the (inaudible 5:35:5) people. He interfaced with the in charge people and only got involved after (5:45:2 to 5:47:3). He did a real good job with that. And then when they were putting the roof on, I went over and inspect at different times. The people would do portions of the roof, but he would always be there in the afternoon to check it over and made sure he came down. He showed me some defects of what he thought and that he was going to take care of it himself. He went up there and took care of them. And when it was all over, he came back and he did the same thing. He said that he needed to paint this one little vent. So he was very conscientious. It was well worth the money. I would use him again in a heartbeat. It was his expertise that really made it worthwhile.

Very friendly and professional and helpful.