Accurate Flooring & Countertops

Ultimately we got just what we wanted but, for a company with "accurate" in their name, one wouldn't expect them to cut the sink opening in the wrong place.  They did correct their mistake but it took an extra three weeks.  Every other aspect of the job was good, but the mistake did take some of the "swagger" out of the reps attitude.  

Ray was wonderful to work with on our kitchen countertop project. We met with him at his store on High Street and then he and his son, Kenny came out to our home to do measurements. Ray and Kenny both did the old countertop removal and new countertop install and they were wonderful. They were a pleasure to work with and did a great job on our kitchen. We would defintely recommend using them and we would also use them again.

He was very fair on price. The work was done properly and on time. We did have a small issue with the shower valve that was not his fault. He ordered the part and fixed it immediately. I like that he really stood behind his work. I would highly recommend him.

Great service. Ray was very responsive and professional. He even gave us advice on dealing with a problem we were having with our countertops even though he was just there to work on the floor. The repair looks very good; they matched the color of the grout very well.

The job went very well. They were professional, on time, kept in communication, and cleaned up as they progressed. They did the counter-tops perfectly which amazes me because one was a very odd cut shape. They had some problems with the faucets, but it's an old house with tight spaces, and they're not primarily plumbers. They did a beautiful job on the back splash and tile walls. They custom cut tiles to fit smaller accent tile pieces, and every one is perfect. The floor was done well: they leveled up an uneven section (couldn't tell form walking on it) in an old porch area that is acneform to a pantry, so the floor tile had solid support. They were even nonplus about our cat jumping over a 4-5 foot barrier they erected and putting paw prints in the concrete. Their suggestions for layout were esthetic and practical (less waste). Working with them was hassle free.

About 6 weeks later I overflowed the kitchen sink. The water ran over the sink and all over the kitchen floor. It did not run into the living room. The kitchen is tiny 10 by 10. The entire countertp around the sink "bubbled." There was a tiny area on the floor that was also "warped.". The owner of Accurate Flooring told me "that was a problem" sometimes with beveled formica countertops. In retrospect I do not think the seal was good on the formica as I had overflowed our old sink numerous times and never had that problem. He didn't make any adjustment on a replacement countertop. he was going to charge me exactly what he charged for the original work. I would never recomend or use him again.

The owner came out and gave us an estimate for tiling the kitchen and upstairs bathroom. They did a beautiful job so we had them back for the downstairs bathroom. He had to completely re-do the shower as it was leaking behind the walls, for which he was very capable. We chose him as he could install tile, re-do the shower, and he even installed a vanity and mirror for us. Everything he has done looks marvelous. What he estimates is what you pay. We would use him again as he is very trustworthy and wants to do the best job he knows how. His focus is on the customer and what they want.

The demo took five days to complete as the sub-floor was very difficult to remove, but Ray remained patient throughout the process. Although we kept our original cabinets, Ray was very careful that they were level and properly placed before installing the granite counter tops. Ray also worked on a problem with the dishwasher door hitting the lower handle of our oven. Although this was not his problem, he changed the plumbing on the dishwasher so it sat closer to the wall and cleared the oven handle. After the countertops were installed, Ray and Chris installed the back splashes in the kitchen and bathroom. The kitchen back splash was pretty complicated in design due to various components, but it came out great. The ceramic flooring was installed followed by the wood work and a lot of finish details. The overall process took approximately three weeks. We originally thought we would have to vacate the house for several days when the flooring was going down, but Ray completed the work so that didn't become necessary.

We were in a hurry to get some improvements done, starting with the kitchen flooring. Ray was very responsive in getting the job quoted, materials ordered (sheet vinyl) and installed. We also had him do some 'simple' plumbing of replacing the kitchen faucet. This turned into a project, because we discovered that the old faucet was totally rusted in place. Ray got the job done and the new faucet looks great. A couple weeks later we decided to cover the old asphalt tile on the second floor. Ray recommended a wood-look vinyl product that 'floats' over the old flooring. It was the perfect solution. Ray has done great work for us in the past and we consider him to be 'our floor guy' and we wouldn't consider using anyone else.

I visited his shop twice before making my decision to hire him. Took a different man along each time for their input. All ok. Told me what he would do, kept to the price, good worker, cleaned up each day. Neat in appearance. Knew what he was doing. He is not listed in your magazine, but had your cards in his show room, said he had belonged but didn't advertise in magazine.

Mr. Siens did a superb job of measuring and installing our granite counter tops, as well as a new sink and disposal. They look beautiful and the craftsmanship was outstanding. He is also a nice man to work with.

RAY AND HIS CREW DID A BEAUTIFUL JOB. WE JUST LOVE OUR NEW KITCHEN. RAY WAS VERY HELPFUL WITH PICKING OUT JUST THE RIGHT THINGS THAT I WANTED. THE ONLY PROBLEM I HAD WAS THE INSTALLATION TIME FRAME. THE COUNTER TOPS WERE SUPPOSED TO BE INSTALLED IN 3 WEEKS. IT WAS MORE LIKE 5 WEEKS. OTHER THAN THAT, IT WAS A REAL PLEASURE WORKING WITH ACCURATE FLOORING and COUNTER TOPS. FOR ALL THE WORK THEY DID, I THINK THE PRICE WAS VERY FAIR. WE HAD A LOT OF COUNTER TOP SPACE TO BE COVERED.

RAY AND KENNY DID A GREAT JOB. WE REALLY APPRECIATED THE ATTENTION TO DETAILS AND ACCURACY. VERY PRECISE IN THEIR MEASUREMENTS, NO CUTTING CORNERS. THEY WERE ALWAYS ON TIME OR CALLED IF THERE WAS A CHANGE OR DELAY. BEST PRICE FOR THE VALUE.

RAY (THE OWNER) AND KEN HAVE MANY YEARS IN THE BUSINESS AND DO EXCELLENT WORK. THEY ARE DEPENDABLE AND TRUSTWORTHY. THE PRICE FOR THE JOB WAS MORE THAN FAIR. IF ALL CONTRACTORS WERE OF THEIR QUALITY, CONTRACTORS WOULD BE THE MOST ADMIRED PEOPLE IN SOCIETY.

GREAT VALUE COMPARED TO OTHER COMPANY'S COSTS, EXCELLENT WORK. PUNCTUAL DURING THE ESTIMATE, THE MEASUREMENT, AND THE ACTUAL WORK.

KITCHEN FLOOR - VINYL, NEAT, NO SEAMS SHOWING, PRICES COMPETITIVE