About us
Business highlights
29 years of trusted experience
Services we offer
Services we don't offer
Amenities
Senior Discount
yes
Accepted payment methods
Reviews
4.818 Reviews
Showing 1-18 of 18 reviews
THOM S.
08/2007
locksmith
 + -1 moreI locked myself out of my house. I called 411 to find a locksmith in my area. The operator connected me to ABC Lock & Key, and I'm glad they did. ABC told me it would be 30-45 minutes before someone arrived. After waiting only 20 minutes they were at my house ready to help. He sprang from his van like Batman from the bat-mobile. Moving with the determination of a fat man headed for the fridge, he asked "Which door would you like unlocked?" Before I could finish saying the words he had already pulled some fancy tools from his handy bat-belt and began working on the front door. Working unsuccessfully for about 3 minutes, his cheap sunglasses were no match for the bright sunlight beating off my white door & house. Having enough of the August heat myself, I suggested he try the back door because it was in the shade. The 15 second walk to the back of the house was longer than it took him to open the door. I was in - he was paid and off to rescue the next careless moron. Thanks ABC guy!
Description of Work: They arrived quickly - unlocked the door within a matter of seconds -wrote up the invoice and exited promptly.
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Yes, I recommend this pro
$80
BRUCE B.
08/2006
locksmith
 + -1 moreThey came right out the next day. They did exactly what they needed to do. The guy who came out was extremely courteous and helpful.
Description of Work: I thought someone had stolen my car keys so I needed my ignition re-keyed.
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Yes, I recommend this pro
$145
Paul D.
08/2006
locksmith
 + -1 moreThe experience was the worst I have had using an Agnie's List referral. The first time I called I received a voice message saying someone would call back within 10 minutes. I did not receive a call until the next day. I'm glad this wasn't an emergency! We set an appointment time, so I drove to the house and no one every showed up. I called again and got the same message, but no one ever returned my call - ever.
Description of Work: The call was to replace a deadbolt on a door that did not have a key. There was no rush so an appointment was made for the following day.
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BECKY F.
07/2006
locksmith
 + -1 moreTimely and came at time promised.
Description of Work: Repaired lock on door.
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Yes, I recommend this pro
$65
LAURIE C.
02/2006
locksmith
 + -1 moreTHE GUY WAS ON TIME AND DIDN'T TAKE TOO LONG TO DO THE JOB. WHEN HE LEFT, HE GAVE A ME ONE OF THE NEW KEYS. WE ASKED FOR MORE, BUT HE DIDN'T HAVE THE MACHINE IN HIS VAN TO MAKE DUPLICATES WITH.
Description of Work: The technician came to our house and looked at the two doors we had. He re-keyed the lock so that they both opened to the same key.
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$60
John H.
11/2005
locksmith
 + -1 moreCAN'T TELL YOU HOW WONDERFUL IT IS TO HAVE DOORS WORK CORRECTLY, CLOSE EASILY, LOCK PROPERLY. WE SET A WINDOW OF TWO HOURS. THE LOCKSMITH CALLED AHEAD AS THEY PROMISED, AND SHOWED WITHIN THIRTY MINUTES, AT A POINT WITHIN THE TWO HOUR WINDOW ESTABLISHED. TO US, THAT IS VERY TIMELY. THE LOCKSMITH EXPLAINED WHAT HE COULD, AND COULDN'T DO, AND WENT TO WORK. HE WAS FRIENDLY, EFFICIENT, AND THE WORK PERFORMED WAS EXCELLENT.
Description of Work: WE HAD A NUMBER OF DOOR PROBLEMS. SOME DID NOT FIT WELL, SOME THE LOCKS WOULDN'T WORK WELL. ON ONE, OUTSIDE DOOR, THE DOOR WAS BAD, THE LOCK BAD, AND THE DOOR KNOB WAS BAD. THE LOCKSMITH LOOKED AT ALL COMPLAINTS. HE STRAIGHTENED TWO DOORS THAT WERE HANGING POORLY, INCLUDING REPLACING SHORT SCREWS WITH LONGER ONES IN ONE OF THE SETS OF HINGES. HE ADJUSTED TWO OTHER DOOR LOCKS. HE REPLACED A DOORKNOB AND ADDED A DEADBOLT LOCK TO THE WORST, AND KEYED BOTH THOSE LOCKS TO THE MAIN DOOR KEY, WHICH NOW FITS TWO DIFFERENT DOORS, BUT WITHOUT EXTRA KEYS. HIS FINAL BILL WAS VERY CLOSE TO THE ESTIMATE WE'D RECEIVED OVER THE PHONE, EVEN THOUGH WE COULDN'T IDENTIFY THE BRAND OF LOCKS WE HAD, WHICH CAUSED SOME CONFUSION.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$199.61
WALTER B.
09/2005
locksmith
 + -1 moreTHEY SHOWED UP ON TIME AND WERE VERY COURTEOUS.
Description of Work: THEY CHANGED THE IGNITION IN MY CAR.
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Yes, I recommend this pro
$200
RON MICHELLE S.
05/2005
locksmith
 + -1 moreTECHNICIAN TOOK EXTRA TIME TO TEST ALL LOCKS, AND ALL KEYS.
Description of Work: RE-KEYED ALL EXTERIOR DOOR LOCKS IN NEW HOUSE (3 TOTAL). CREATED NEW KEYS FOR RE-KEYED LOCKS.
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Yes, I recommend this pro
$106.41
LOUIE C.
11/2004
locksmith
 + -1 moreVERY HELPFUL, AND SEEMED EXPERIENCED AS A LOCKSMITH. EXPLAINED PROBLEM AND SOLUTION WELL.
Description of Work: REPLACED IGNITION LOCK CYLINDER.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$240
Donald B.
08/2004
locksmith
 + -1 moreOFFICE STAFF WERE FRIENDLY AND RESPONSIVE. LOCKSMITH ARRIVED WITHIN 25 MINUTES OF CALL. HE WAS FRIENDLY AND GOT MY DOOR UNLOCKED IN LESS THAN 5 MINUTES. HE ALSO VERIFIED MY IDENTITY BY TAKING DOWN MY DRIVER'S LICENSE NUMBER BEFORE HE STARTED WORK.
Description of Work: THE LOCKSMITH UNLOCKED MY FRONT DOOR AFTER I MISPLACED MY KEYS.
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Yes, I recommend this pro
$50
ALICE F.
10/2003
locksmith
 + -1 moreunknown
Description of Work: RE-KEYED ALL LOCKS IN MY HOUSE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$130
ALLYSON F.
09/2003
locksmith
 + -1 moreunknown
Description of Work: RE-KEYED LOCKS AND ADDED A NEW DOOR WITH LOCK.
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Yes, I recommend this pro
$97
MARJORIE K.
07/2002
locksmith
 + -1 moreOWNER WAS VERY CONCERNED ABOUT ALL DETAILS AND WORK DONE. WOULD DEFINITELY USE AGAIN!
Description of Work: THEY REPLACED ALL LOCKS IN TWO APARTMENTS
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Yes, I recommend this pro
$140
KRISTIE W.
11/2001
locksmith
 + -1 moreEMPLOYEE BROKE THE EXISTING LOCK ON ONE DOOR AND I HAD TO ABSORB THE COST.
Description of Work: CHANGED LOCKS ON 3 DOORS
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$150
MARY E B.
04/1999
locksmith
 + -1 moreunknown
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Yes, I recommend this pro
JENNIFER H.
12/1998
locksmith
 + -1 moreSAID THEY'D BE OUT IN THIRTY MINUTES & THEY WERE. WAS LOCKED OUT OF HOUSE THIS MORNING!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
JACKIE F.
10/1998
locksmith
 + -1 moreWOULD HIGHLY RECOMMEND
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Yes, I recommend this pro
10/1997
locksmith
 + -1 moreWE NEEDED OUR LOCKS CHANGED IN AN EMERGENCY, AND THEY CAME OUT THAT DAY. THE SERVICE CHARGE WAS $40, AND $12 PER LOCK. THIS SEEMED VERY REASONABLE!
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Yes, I recommend this pro
Contact information
1876 WESTBROOK VILLAGE DR, Columbus, OH 43228
Service hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
ABC LOCK & KEY is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
ABC LOCK & KEY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ABC LOCK & KEY does not offer free project estimates.
No, ABC LOCK & KEY does not offer eco-friendly accreditations.
No, ABC LOCK & KEY does not offer a senior discount.
No, ABC LOCK & KEY does not offer emergency services.
No, ABC LOCK & KEY does not offer warranties.
ABC LOCK & KEY offers the following services: MOBILE SERVICE FOR RE-KEYING OF LOCKS, INSTALLATION, DUPLICATION & LOCKOUT SERVICE FOR HOME & CAR KEYS. ALSO INSTALLS MASTER KEY SYSTEMS AND SAFE COMBINATION CHANGES.
SAFE KEYS.
Contact information
1876 WESTBROOK VILLAGE DR, Columbus, OH 43228
Service hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM