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CUSTOM COMFORT SYSTEMS INC

Founded 2000 • With Angi since August 2010

2.8

(3) Verified Reviews

Business Details

Phone Number

Address

44725 State Route 14

Columbiana, OH 44408

Description

We strive to offer the best personalized service with NATE certified technicians allowing you to have peace of mind that your equipment is in the best of hands. We service all Brands for any of your repair needs, and if you are looking for new equipment we are a Factory Authorized Dealer for Bryant

Verified Reviews

A few reviews for this pro...
1.0

12/26/2022


Carol W.

Fraud Alert - Custom Comfort hires liars and unskilled workers. I recently called on Christmas Eve only due to the fact that with the weather and it being Christmas Eve, I knew it would be hard to get someone out to look at my furnace. One worker (Andre) came out for over two hours and could not figure out what was wrong with the furnace. He went out and came back with a part he did not know how to install or if it would work (which was another 2 hours trying to install) so he called his manager (Brian). At no point did the worker or the manager state if they installed the part they would still charge me for it if it didn’t work. His manager Brian (who was extremely smelly) came out and the part was installed but the furnace still did not work. Then the manager Brian said I would need a new furnace all of a sudden because there was a crack in the heat exchanger and left on Christmas Eve without the furnace working. How you could work on a furnace and not see a crack for over 4 hours is hard to believe. I called another heating company and they came out were are able to fix the issue in 10 minutes. I did not have a crack in the heat exchanger, did not need any parts and do not need a new furnace. Custom Comfort lies and does not have experienced workers. Obviously I will never call Custom Comfort again and I reported them to the Better Business Bureau for fraud.

Description of Work
Furnance not working and they failed to fix it and lied about it having a crack so I would buy a new furnace that was not needed.

Category heating & air conditioning/hvac

1.0

07/20/2015


David C.

Never contacted me back to clarify details of job. Had all intentions of having him do the work. Never responded back!

Description of Work
Came out to assess job; took long time to give quote; requested he call back for clarification on job and pricing; never took the time nor courtesy to respond back

Category heating & air conditioning/hvac

5.0

01/05/2015


Elaine H.

I am very happy with them. Everything is going well so far.

Description of Work
I used Custom Comfort Systems. They installed an air conditioner.

Category heating & air conditioning/hvac

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    We offer repair for all brands of HVAC equipment, installation of Bryant HVAC systems, installation and repair of hot water tanks, duct cleaning, plumbing, and electrical services.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about CUSTOM COMFORT SYSTEMS INC

    How is CUSTOM COMFORT SYSTEMS INC overall rated?

    CUSTOM COMFORT SYSTEMS INC is currently rated 2.8 overall out of 5.

    What days are CUSTOM COMFORT SYSTEMS INC open?

    CUSTOM COMFORT SYSTEMS INC is open:

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    What payment options does CUSTOM COMFORT SYSTEMS INC provide

    CUSTOM COMFORT SYSTEMS INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does CUSTOM COMFORT SYSTEMS INC offer free estimates?

    Yes, CUSTOM COMFORT SYSTEMS INC offers free project estimates.

    Does CUSTOM COMFORT SYSTEMS INC offer eco-friendly accreditations?

    No, CUSTOM COMFORT SYSTEMS INC does not offer eco-friendly accreditations.

    Does CUSTOM COMFORT SYSTEMS INC offer a senior discount?

    No, CUSTOM COMFORT SYSTEMS INC does not offer a senior discount.

    Does CUSTOM COMFORT SYSTEMS INC offer emergency services?

    Yes, CUSTOM COMFORT SYSTEMS INC offers emergency services.

    Are warranties offered by CUSTOM COMFORT SYSTEMS INC?

    No, CUSTOM COMFORT SYSTEMS INC does not offer warranties.

    What services does CUSTOM COMFORT SYSTEMS INC offer?

    CUSTOM COMFORT SYSTEMS INC offers the following services: We offer repair for all brands of HVAC equipment, installation of Bryant HVAC systems, installation and repair of hot water tanks, duct cleaning, plumbing, and electrical services.