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BROCK RESTORATION

Founded 1997 • With Angi since October 2007

3.0

(16) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

ADDITIONAL EMERGENCY PHONE # (513) 678-5798....

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Howard's Cleaning Service

Couches, hardwood, carpet, or tile and grout give Howard's a shout and we will get it out! We are a full service Carpet, Tile & Grout, Upholstery, and Hardwood Cleaning company. We service the greater Cincinnati area and Pinellas county Florida area. We have been in business since 2009. We have thousands of satisfied customers! We are a small business that is locally owned. Howards Cleaning has top of the line truck mounted equipment and portable for all your floor cleaning needs.  

Offers by Howard's Cleaning Service on Angi

Verified Reviews

A few reviews for this pro...
1.0

08/27/2021

If I could do less than 1 star, I would. I'll make it easy for you in your restoration search, RUN. My home flooded and I met with several companies before deciding to go to with Brock Restoration - it was downhill from there. The job ran several months late, the project management was horrible, they pushed responsibility onto me majority of the time, and they're now threatening a lien on house - ...

Description of Work
Restoration after flood

Category carpet cleaners,drywall,plastering,remodeling

1.0

01/26/2017

I did not schedule appointment based on my interactions on the phone

Description of Work
Needed an estimate for mold. Website indicates free estimates. When I called I was told an estimate was $150 which wold be applied towards services. When I stated the website indicates free estimates, I was told that does not apply to mold and that their website is new and that they have not worked out all the kinks.

Category water damage restoration,mold removal

2.0

10/25/2016

It didn't go well and the responsiveness was lacking. We would not use, nor would we recommend using them to anyone..

Description of Work
Holes in the ceiling needed to be repaired and a carpet had to be retacked. We had just purchased the house and the holes and carpet problem were left from the previous owner that had Brock Restoration do some work. After many phone calls from our agent to the selling agent we were finally contacted by Brock. They sent an inspector over to access the damage and said they would take care of it as soon as they received authorization. I called several times and then finally got to a supervisor that said it would be taken care of. The repairperson came to repair the ceiling holes and repair the ceiling. While repairing one ceiling he dropped an object and chipped the vanity. Although they said they would repair it, it took several weeks for them to come out and then another week for them to order it. When the repairman came back out to install the vanity top he twisted off the water shut off valve and we had to shut off the water to the house. After several hours without water, the emergency plumber came out to repair the shutoff valve. When they were almost through we noticed that the new vanity had a chip in it also, but by this time, since things were always worse after they were through we just asked them to fill the chip in. He said he wasn't sure he could so he just put some caulk in it. They were done for now, but the carpet repair has not been address. We do not want them to come back out. We will get the carpet completed ourselves.

Category plastering

2.0

07/02/2015

We called this company to investigate minor water intrusion into our kitchen ceiling and provide a quote for services. They did come out quickly, and began opening the wall and ceiling right away. While they were in our home they were very pleasant and professional. They determined a spot where water may have been coming in from the outside of the house, and they left three fans and a de-humidifie...

Description of Work
Investigated water intrusion into ceiling, opened the drywall, and provided drying equipment.

Category drywall,water damage restoration

1.0

06/21/2014

Most of the work they did was either redone or needs replacement, The workman ship was poor, they didn't show up half the time, and the materials they used were inferior. UPDATE: They were supposed to find the source of a water leak that was causing our floor to rot. Supposedly it was a problem with the roof that they said was fixed. One year later I had them come back because the floor was rottin...

Description of Work
Various repair and replacement of flooring and plumbing

Category water damage restoration

    Services Offered

    FIRE DAMAGE CLEAN-UP & RESTORATION, FLOOD DAMAGE & WATER EXTRACTION, SMOKE ODOR & SOOT REMOVAL, MOLD REMEDIATION, STORM DAMAGE.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Satisfaction