ASAP Critter People

I have owned a company for over 37 years. I treat my customers like family, and so does ASAP Critter people. Tim took time and great care to ensure that our critters were gone. He explained in great detail what he was doing and what was going on in our attic. I would highly recommend the company again.

Excellent! Tim and Gregg were very professional, fair and honest in meeting customer expectations and delivering results.

They were wonderful! They came immediately, very nice and I can't say enough good things about them.

The people at ASAP Critter People are awesome! They determined that there were likely squirrels that chewed into the roof and were living in the soffit. They baited two cages and left them on the roof. We caught 4 squirrels in just a matter of days. The problem was completely resolved and they even put a temporary fix on the hole until a roofer could come and repair the damage. I would DEFINITELY hire them again!

Took a few weeks but the squirrels were removed and a wire cover was installed over the hold in the roof. Easy to work with and would hire again.

WE are soooo happy you were able to take care of the squirrels in our attic. we thought they would never leave. Tim and other guys did a great job in trapping these squirrels patiently. They then fixed the area where the squirrels were getting into the attic. Not only that, they also fixed some of the roof leaking area for us. They are very professional and friendly. Their works are excellent! I will recommence them to all of my friends who need this kind of job. Thanks again !! - Tong C

They showed up the first week and put out numerous traps. Caught three moles the first week and let the traps for a second week and did not catch anymore. There are still moles present in the yard but that was always possible. They were clear they could not guarantee every single mole would be removed. When they were first setting the traps the person how came out took the time to answer all my questions and toured the whole yard with me. Service was excellent. I though the price was a little high but after the time and money I spent trying to remove them on my own I felt it was worth the expense.

Timeliness and repair work exceeded my expectations.

The technician, Tim was very knowledgeable and explained everything and answered all my questions. I was supposed to check every day to see if anything was caught in the live traps and call in by 10am. Many methods were used. Squirrels were not caught, but after making sure they were out of the attic at that time, entry points were blocked. Live cages were left up for awhile. More permanent closures were made. So far, no recurrence. I would hire them again. They were knowledgeable and conscientious.

Captured two and the company was professional and responsive from beginning to end.

We had squirrels in our roof that the inspector missed the entry point of. When we saw where they were coming in he came out with traps (and took some money off for missing it). They were speedy and I don't hear walnuts rolling in my walls anymore.

The critter people are prompt and effective. The unwanted guests are re-homed and there is wonderful communication. My female squirrel was pregnant! I was relieved have her and the remainder of her family relocated.

Can't say enough good things about ASAP critter people!! They extremely knowledgeable, professional, reasonable, reliable, and considerate. After calling too many animal removal services that were both unable to explain clearly their process of removal, as well as being way overpriced, I finally found ASAP critter people. Mary answered the phone and spent 10 minutes answering my questions and explaining the mole removal process. She was by far the kindest and most knowledgable customer service representative I have ever spoken to. And even more, They kept us informed every step of the process; even took the time to show me how the traps work and showing the grubs that the moles were feeding off of. Will be using them in future every time I need animal removal services. Thank you ASAP Critter People!!

There were no critters, so there was no charge. I like that way of doing business.

They were knowledgable and thorough. It was pricey work, but then again, it was not exactly easy work to do, and professional help was needed, so we were satisfied. This was not a project for an amateur! Our main concern was that the humane traps were not so humane when animals were trapped on a roof in freezing weather for 20 hours or more. It´s hard to say what else could have been done. Options are limited in the city: you can´t shoot them. We understand that the person who checks traps has a busy schedule running all over the area checking everyone´s traps. We wished there were a quicker way to get the animals out. Some of them froze to death. :-( We had quite a few captured which may have come out of our attic, before the entrance could finally be sealed! We´re satisfied with the repair; they explained the materials they could use and offered us the option of contracting that out to someone else. We chose to have them do it.

They have done the great job from first day of inspection to catch squirrels and fixed the open vents. They are very knowledgeable about animals and behaviors, so they arranged the traps in such a way that , squirrels trapped easily. They completely inspected entire roof to make sure no issues in future. I will recommend strongly to use their services.

Unfortunately they were booked so I had to wait a week for service. By that time the animal had died in my wall and the smell was unbearable. My son cut a hole in the wall to remove it. The company had told me they don’t take care of mice, and the dead animal was a mouse. Thankfully he agreed to check my house for any signs of more mice and gave me suggestions on how to prevent any from getting in. I really appreciated him doing that since it gave me great peace of mind.

They came and successfully trapped and removed several moles. It was somewhat difficult to get in touch with them about when they planned to come and inspect traps. In one case a dead mole sat in a trap for 4 days.

They successfully removed 7 moles! Because there were still active mole tunnels after the initial traps were set the had to come out a second time.

Super. This company goes the extra mile and are thorough.

After setting the traps (5 or so), they caught one mole and a week later got another one. Prompt, professional service people both times.

They only caught one juvenile and the female adult but after more than a week with no activity we declared success and they took the cages away. So far there are still no signs of return. All of the technicians who came out to set traps, check them and collect animals were very knowledgeable and courteous. They also gave us recommendations to prevent future invasions. They did a great job an their prices were slightly lower than one other company I contacted.

I submitted an online request one evening and received a prompt phone call the next day to schedule. I missed the call, but returned Mary's very polite voicemail - and missed her as well. Once we realized we were playing phone tag, Mary switched to emailing me, and through the voicemails and emails, we were able to schedule an appointment with no hassle at all. The gentleman that came out for my appointment called 20 minutes ahead of his arrival and was prompt and courteous. He took 20-30 minutes to inspect the damage in front of my house, crawl under my porch to identify the burrow, and reviewed the rest of the property to see if there was any other sign of activity. He set traps and instructed me what to do each day, and once the animals had been removed to prevent them from returning. Calling to report trap status was easy; sometimes I received a voicemail prompt if the office was closed, and other times I reached a person. Traps were always picked up in a reasonable amount of time. I haven't received my final bill, but know what to expect based on my conversations and agreement with ASAP. I was impressed with the company's professionalism and knowledge, and would definitely use them again.

THey put traps out on the roof and in the back and caught the critters. They took the traps and the critters away.

Well. Groundhog caught and removed within 2 days. They left the cage in place another 4-5 days in case other critters were using that space.