Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Window Nation Cleveland logo

Window Nation Cleveland

Window Service, Door Service, Gutter Repair and Replacement,

About us

At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.

Business highlights

19 years of experience

Services we offer

Window Installation, Window Replacement

Services we don't offer

Window Repair, Window Treatment/Tinting

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

0%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.7542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
1%
1
2%

Filter reviews by service

Showing 476-500 of 542 reviews
DONALD B.
Aug 2014
5.0
Window Service
Yes, I recommend this pro
It was excellent. It was one of the best prices I had.

MARY M.
Aug 2014
3.0
Window Service
$2,700
Quality of product was good but the sales person sent to my home was awful - high pressure sales and a very long unpleasant experience.  When I wouldn't sign, sales guy seemed upset and explained if I changed my mind it would result in him having to make a second trip to my house.  More high pressure sales and finally we are done.  The next business day, I get an email from sales manager saying there is a rebate available from the manufacturer and they can take $300 off the price.  Ugh.  I got a quote from another company with windows rated the same and $1,000 less.  I haven't had them installed yet but I would advise others not to immediately sign a contract with this company, wait and see if they offer a discount.

Kevin W.
Aug 2014
5.0
Window Service
Yes, I recommend this pro
sales person explained process and product, then had online financing available.  I was able to qualify for 12 months same as cash during his in house estimate visit.  I was contacted 1 1/2 weeks in advance to schedule the replacement.  The installers were extremely professional and friendly.  They did an excellent job.  I was thrilled.

Tammy P.
Aug 2014
5.0
Window Service
Yes, I recommend this pro
$3,500
We love our new (over 6 feet tall each) etched glass windows! Our installer, Alex was very thorough and professional.  Also, our windows are now lead free.  A wonderful experience.  Thank you, Alex and Window Nation!

Suzanne M.
Aug 2014
5.0
Window Service
Yes, I recommend this pro
$16,000
They did a fabulous job.  Every detail was perfect.  I recommend them highly.

DARREN L.
Aug 2014
5.0
Window Service
Yes, I recommend this pro
$9,000
unknown

David M.
Aug 2014
3.0
Window Service
Yes, I recommend this pro

The presentation was fine - very good detail. 



The "close" was absolutely unprofessional!

We have almost 25 windows and the first quote was $30k, but then it went to $20k with the special buy 2, get 1 free, but then it went to roughly $16k on a one time deal "today only", finally, if the salesman cut his commission in half, he could get it down to $16,000.



Then to top it off, he became somewhat meloncholy and said his sales manager would call as a follow up, but that he would not get any commission.



I told him in the beginning that this was my first company to look at and I knew for certain I would not be buying today.



I called customer support later the next day and they said it was so, if the salesman did not close on the first appt., they get no commission - talk about creating high pressure sales.. So I completely blame this on the ownership and not the salesman.



WORSE OF ALL- He showed an Angies List screen on his tablet with ALL A's, but when I went to Angies List there was a B on pricing (which is better than deserved).



I told my nephew who is getting windows put in never to consider this company.

I am sorry to gave to give this review, but it was earned.


Carla C.
Jul 2014
5.0
Window Service
Yes, I recommend this pro
$6,700
unknown
Response from Window Nation Cleveland
"Thanks for your feedback, [member name removed]. We hope you're enjoying your new windows!"

Teresa M.
Jul 2014
5.0
Window Service
Yes, I recommend this pro
$8,900
I could not have hired a better company (Window Nation) to buy and install my windows! The installers were great. They were on time and very perfessional. They worked hard from 9am until after 6pm with the hottest day of the year. The installers never took a break. They were great!! I would refer this company and installers to anyone. I give them an AA+.
Response from Window Nation Cleveland
"[member name removed], that's great to hear. Thank you for your feedback. Hope your new windows look and feel great in your home!"

Leslie H.
Jun 2014
1.0
Window Service
unknown

Mary R.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$4,800
The work was scheduled to be done on 6/25/14 and 2 installers from Soft light, Jeremy and Cory, came on time to do the install.  They introduced themselves and were very polite. They worked all day until the job was done.  I observed them as they worked and they were very well qualified to do the job.  My home is over 100 years old and some windows were originals, making this job more difficult.  These two installers worked well together and made the  job look easy.   When they left they had cleaned up all the debris.

Ann B.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$7,900
I called Window Nation and scheduled an in home appointment for 5/12 to discuss replacement windows.  Unfortunately, a rain storm caused flooding in our home, so I had to re-schedule the appointment for 5/21.  Our salesman, Jim Loder, arrived as scheduled and described the Imperial windows, which are made in Ohio, and showed us it's construction.  Jim was a very delightful person, professional, and very easy to speak with.  He knew his product very well and offered to show us windows that would fit our budget.  We liked the window we were shown and decided to order our windows from Jim.  Jim then went over the next steps, which occurred just as he explained.
A technician came out the following week to measure for our new windows and we were told we could expect installation in approximately 4 weeks.  We were then called a couple of weeks later with an installation date of 6/12.
I called the company a few days prior to 6/12 to confirm this was the installation date and was advised yes, it was.  I was also informed that the installer would be there between 8 am and 10 am.  Bill arrived at 8:30 am and informed me that his partner, Stan, would be there in about 1/2 an hour.  Bill immediately went to work laying down drop cloths in all the rooms and then began removing the old windows.  When Stan hadn't show within the 1/2 hour, Bill informed me that Stan had to stop at Home Depot to get some material that was needed for the re-construction/new installation of our master bedroom window.  Both installers, Bill and Stan, were very pleasant and professional.  They worked diligently removing and installing our replacement windows.  When I had a question about the windows, they would take the time to answer. They finished the installation by 4:30 pm the same day.  Jim, our salesman, called me later that day and left a message for me to call him should I have any questions or concerns. Jim also stopped by the house the next day, however we were not home and missed him.
All employees that I dealt with at Window Nation were friendly, pleasant, knowledgeable, and professional.  Their  customer service is exceptional as well.  
I would definitely recommend Window Nation to anyone looking for new or replacement windows.  This was a very pleasant and worthwhile investment.


Jennifer F.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$10,000
First, I called Window Nation and they sent a sales person to my home to explain the product and cost. The explanation was very thorough and professional. They installed my windows a few weeks after and I was extremely pleased with the whole experience. They were prompt, neat and polite. The past winter was so cold and snowy and I did not have any air coming in through the windows as with my old windows. The  windows also block out many outdoor sounds, which makes my home much quieter. .I paid for half of the windows immediately and financed the other half. It was painless! The interest rate was 0% if paid off in one year, which I did.
I would recommend Window Nation to anyone thinking of investing in new windows for their home.


Yogesh L.
Jun 2014
5.0
Window Service, Door Service
Yes, I recommend this pro
$10,500
it went excellent the Ralph Rijos and Rafael Did wonderful work.Very nice work they did.
I am pleased with their work .They were on time

Response from Window Nation Cleveland
"Great to hear the job went well, Yogesh!"

David D.
Jun 2014
5.0
Window Service, Siding Service
Yes, I recommend this pro
$15,000
unknown

Bev A.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$7,100
unknown

Jennifer M.
Jun 2014
5.0
Window Service, Door Service
Yes, I recommend this pro
$9,000
unknown
Response from Window Nation Cleveland
"Great to hear it [removed member name]! Thank you for choosing Window Nation!"

FRANK S.
Jun 2014
4.0
Window Service
$2,800
unknown

Erin L.
Jun 2014
1.0
Window Service
$1,000
I decided not to use them after they called me three weeks later telling me it would be an addition charge of $300+. I'm the first meeting no one spoke of any added costs that could arise.

Allison G.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$7,500
Sent well. Be careful with the quoting process though. Was originally quoted $8500 but when I called the next day to say I needed more time to think about it as the price seemed high compared to the other 6 windows I had received they offered to knock $1000 off. I still think I paid higher than average but they were able to finance me for the whole amount which offset the cost. I needed to have the windows replaced badly and was tired of having two done at a time.

Rachel A.
Jun 2014
5.0
Window Service
Yes, I recommend this pro
$6,300
I wish I could say that I received multiple quotes for windows but I did not so I am not able to completely rate the cost since I don't have anything to compare it to.  I was planning to schedule appointments for quotes but there was a knock on my door one day and I learned that Window Nation was installing at another home in my neighborhood.  They were canvassing for potential customers so I figured that I would start with them and scheduled an appointment.  
The representative who came for the appointment (April) was very knowledgeable and answered all of our questions.  She took her time explaining the different options with windows as well as payment options.  She measured and provided us with a quote for the windows that we were planning to replace.  After receiving that quote we asked her to measure the rest of our home and quote for replacing windows all around.  We were satisfied that we had received a fair quote and would be purchasing a good product so we placed the order.
We were told that it would take about 4 weeks for our windows to be manufactured and installed.  This time is accurate since our windows were installed just shy of 4 weeks from the original appointment.
We were told that the installers would arrive between 8am and 10am. They arrived about 9am.  Cory and Jeremy, brothers, arrived, looked around and got started.  They laid down runners to protect my carpeting and were very respectful with my belongings and landscaping.  They worked diligently until all of the windows were installed.  They made sure to show me how the windows operated (I had double hung and sliders installed) and answered any questions that I had.  They finished the job around 5:30pm.  They worked hard all day and cleaned up after themselves.  I was very happy with both installers.
It might sound weird but I swear that I am able to tell a difference in my home already.  My home seems tighter and more soundproof now.  I can't wait to see what the difference is in my energy bills.

Debbie P.
May 2014
5.0
Window Service
Yes, I recommend this pro
$4,500
unknown
Response from Window Nation Cleveland
"Glad to hear we could help, [member name removed]. Thanks for taking the time to provide us with your feedback! Let us know if you ever need anything in the future."

MARY G.
May 2014
5.0
Window Service
Yes, I recommend this pro
unknown

Sava B.
May 2014
1.0
Window Service
$3,100
After the replaced windows I find out two windows on the ground floor have curved sashes so you can't close them easily and three windows on the first floor have over lapping welds in the frames.I had to wait 2 weeks for somebody to come to check windows then another 10 days to bring new sashes and now  I am waiting for call to see when they going to make and replace three frames which is gonna be weeks.I had to cancel installation for my blinds and weather is getting hot and no protection from the Sun for my house until window nation finish job plus all frustration all this time.The worst thing is  when installation crew installed windows I bet they knew they  do not fit and those windows are faulty,they  never cleaned  leftovers from the welds so you can open and close windows much easier.They replaced few wooden boards(window casing)but not the main one which is rotten. For this kind of service I overpaid these windows.What else I can say?
Response from Window Nation Cleveland
"Customer Service and Customer Satisfaction are some of Window Nation's highest priorities. In this instance issues with the product were identified by the customer and brought to our attention. The final service to complete the open issues is scheduled. At this point Window Nation will take this opportunity to apologize to this customer for the service issues as well as assure the customer that all open issues will be addressed to their satisfaction. Thank you for your continued patience."

Scott V.
May 2014
5.0
Window Service
Yes, I recommend this pro
$3,700
unknown
Response from Window Nation Cleveland
"We appreciate you providing us with your feedback. We're always looking for ways to improve. Please let us know if you need any further assistance in the future. Hope you're enjoying your new window additions to your home."
...
Showing 476-500 of 542

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Nation Cleveland is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Window Nation Cleveland accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Window Nation Cleveland offers free project estimates.

Yes, Window Nation Cleveland offers eco-friendly accreditations.

Yes, Window Nation Cleveland offers a 0% senior discount.

No, Window Nation Cleveland does not offer emergency services.

Yes, Window Nation Cleveland offers warranties.

Window Nation Cleveland offers the following services: Window Installation, Window Replacement

Window Repair, Window Treatment/Tinting