Window Nation Inc

Founded 2006 • With Angi since March 2008

Window Nation is one of America's leading window replacement companies. Founded in 2006 by brothers, Harley and Aaron Magden, Window Nation has installed over 1 million windows in more than 125,000 homes across New Jersey, Pennsylvania, Delaware, Ohio, Indiana, Kansas, Missouri, Illinois, Massachusetts, Rhode Island, New Hampshire, North Carolina, Washington D.C., Maryland, and Northern Virginia. Over the past decade, Window Nation has grown to become the 5th largest home remodeling company in the country, according to Remodeling Magazine. At Window Nation our mission is simple. We solve problems by installing solutions. We do this by offering customized products installed by highly skilled professionals at an unsurpassed value.

Awards and Badges

Angi Certified

Business Highlights

Wears MaskWears Mask

Images

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Verified Reviews

4.7

(604) Verified Reviews

Ratings Distribution

5

486

4

48

3

25

2

15

1

30

Rating Details

Price
4.4
Professionalism
4.8
Punctuality
4.8
Quality
4.8
Responsiveness
4.8

Read reviews by category

window replacement (578)door installation (117)gutter repair (21)siding companies (18)roofing (2)window cleaning (1)
Showing 1-25 of 604 reviews
Eva R.
5.0
03/24/2023
Very good.very professional and very knowledgeable guys.they clean up and took care of everything. I will do it again with them. I’m very thankful.
Description of Work
Replace 14 windows.
Category
replacement windows
Cost
$26,000
Hire Again?
Yes
C W.
1.0
11/01/2022
In September, the Salesman said windows would be installed by November and then "after the 3-day recision cancellation period" had passed, changed it to mid-January, when there is snow. Window Nation tries to take advantage of the elderly. 4 small, bedroom replacement windows for $4929 and the sale was "Buy one Window, Get one Free."
Description of Work
4 bedroom windows.
Category
replacement windows
Cost
$4,929

Service Provider Response

Hello, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We are having difficulty locating an account for you in our system, but we would like to discuss this further. Please give us a call at 866-217-9582 or email us at cs@windownation.com.
Brenda S.
1.0
01/20/2022
The whole experience was awful. The total cost for 12 windows and a sliding door was over $18,000 dollars. The installers didn't seem to know what they were doing. They put the old windows outside against a tree and broke glass all over the place. Our big front window was not what we expected. We watched them install it and it was sagging and not straight. My husband questioned them and was told you won't be able to tell once you put your curtains up. After it was done it wouldn't open right and the latches wouldn't work. The screen had holes in it. After they were done they left without showing us their work. My husband walked into his bedroom and the front window was broken and covered with cardboard. They didn't even tell us that they had broken it. We had them installed in 5/18 and we are already replacing them. There's so much cold air coming from them already that you can actually feel the drafts.We had the whole house insulated and installed a whole new heating and air conditioning system since we got the windows and it's ridiculous that our house is this cold and drafty. We basically threw our money away on over priced, very poor quality windows. We have Anderson's coming out to replace them. We obviously should have called them first and we wouldn't be in this situation. I would never recommend Window Nation to anyone and I cringe everytime I see one of their commercials. It's all nothing but lies.
Description of Work
Replacement windows and sliding patio door
Category
picture framing, replacement windows, doors
Cost
$18,000

Service Provider Response

We are saddened to hear that you were dissatisfied with your experience from start to finish. Your feedback will be used to better our teams and practices moving forward, and if there is anything further we can do to assist you, please don't hesitate to reach out to us.
Jim N.
5.0
12/08/2021
Extremely well. Fabrication took a little longer than expected, but that’s not at all unusual in this market. Every person we worked with was terrific. The craftsmanship and professionalism of our installation crew exceeded my expectations. I would not hesitate to recommend Window Nation.

Images

Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39566256Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39566256Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39566256Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39566256
Description of Work
Window replacement
Category
replacement windows
Cost
$70,000
Hire Again?
Yes

Service Provider Response

Thanks for the feedback on your experience with us, and for choosing Window Nation for your replacement windows.
Jason N.
5.0
10/29/2021
The team did a great job. Joe was very personal and professional. He explained the products and process clearly. The windows were produced in the quoted timeframe. The installation team was stellar. Was quoted 2-3 days and was lucky enough to have it done in one. The crew was respectful and clean. Left the house in great condition. I would recommend Jack, John and Kenny to anyone. Good work!

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Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39526200
Description of Work
Whole house window replacement
Category
picture framing, replacement windows
Cost
$20,000
Hire Again?
Yes

Service Provider Response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Window Nation Cleveland from sales to installation. We will be sure to pass on your comments to Joe, Jack, John, and Kenny!
Stephanie K.
4.0
10/28/2021
Good experience from initial contact to end of project. Communication was great. We received an email from the owner of the company after the project was completed.
Description of Work
New windows installed.
Category
replacement windows
Cost
$3,600
Hire Again?
Yes

Service Provider Response

We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!
Robert S.
5.0
10/26/2021
Our installer, Jason did an excellent job. The windows were installed in area with my mother who needs special care, and he made her comfortable with his installation. He was conscientious and efficient in his install. He was very patient with my son (10 years old) who had to watch (and help) on a project of this importance! The windows are great and the finish work covered well inside and out.
Description of Work
Replace 5 windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Jason is such a wonderful example of professionalism and his work is exquisite. We are thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!
Alicia H.
5.0
10/22/2021
Very well! There was one small hole in a screen in the kitchen window (photo attached). I can't believe how quickly the workers got the windows installed! Such hard workers!

Images

Review for Window Nation Inc - 4350 Renaissance Pkwy, Cleveland, OH - 39518344
Description of Work
New windows installed
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Hi there, thank you for taking the time to leave a review for us at Window Nation Cleveland. We're happy we could meet your expectations! If you haven't already, please reach out to our service team regarding the hole in your screen; they can be reached at 866-217-9582. Welcome to the Window Nation family!
Rachel R.
2.0
10/13/2021
This took a process of months and months. Nothing about it was easy. At first I was understanding because of covid, but once they showed up missing 3 windows during the initial install day (after I had master measurements taken by their pro which was a completely different appointment) because they were the wrong size I realized it’s the company itself. It took a total of 3 different install days which were weeks and months apart for all of the work to be completed. I was told the windows that were measured wrong would be front loaded which obviously did not happen. I was also left with no contact number because the original team lead retired and I wasn’t notified nor given any other contact leaving me to call the general hotline number to see when the additional work would be completed. The second install time they sent me ripped screens creating a whole other appointment day for me to deal with once again. During this time I was contacted several times to pay in full even though the work was not yet completed. Hands down I wish I went with a different company. I NEVER write reviews. This company needed one.
Description of Work
Full home replacement windows. 12 total.
Category
replacement windows
Cost
$10,000

Service Provider Response

Hi, thank you for bringing your experience to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. If there is anything further we can do to assist you, please don't hesitate to reach out to us at 866-217-9582.
Sarah L.
5.0
10/06/2021
We ordered new windows at the beginning of September and were quoted a 10 to 14 week turn around time which worked out well with a baby on the way. But much to my surprise, after only 4 weeks the windows were in and ready to be installed. Installation was fast and I would have never guessed they had been here had I not been home as there was no signs of any construction left behind.
Description of Work
Window installation
Category
replacement windows
Cost
$7,400
Hire Again?
Yes

Service Provider Response

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Michael B.
4.0
10/05/2021
Not having the right color on first appt. Delayed repair by 2 weeks. The repair was done and done satisfactorily.
Description of Work
Replacement of window framing that heavy winds blew off.
Category
picture framing, gutter repair
Hire Again?
Yes

Service Provider Response

Hi, thank you so much for the positive review! We strive for excellence and are always looking for ways to improve, so thank you for your honest feedback. We're glad to hear you were satisfied with your experience overall. If you have any further questions or concerns in the future, please don't hesitate to reach out to us at 866-217-9582.
Ronald G.
5.0
09/23/2021
everything went. Well The wait on the windows was a bit long Of course the Pandemic may have. Had a lot to do With that. We are very happy with the choice of windows. We were looking for casement windows but did not need them to open. The salesman suggested sliders. Good call we love them and they look 👌 very nice. All in all the experience was excellent The install went very well. It was on time as scheduled. The installer, Alex, was superb . He was professional and very well organized, efficient and friendly.
Description of Work
Two windows in garage
Category
replacement windows
Cost
$2,500
Hire Again?
Yes

Service Provider Response

Superb! We’re over the moon to hear that your experience was Window Nation Wonderful from start to finish. We appreciate your feedback, patience and, understanding and are happy to welcome you to the Window Nation family!
Jim O.
5.0
09/22/2021
good communication throughout. Sales helpful. Three people took measurements prior to installing the windows. Installation was professional (thank you David) and job was completed within the estimated timeframe. Cleanup of the area was excellent.
Description of Work
replace five windows
Category
gutter repair, replacement windows
Hire Again?
Yes

Service Provider Response

Hi, we're so glad that we were able to go above and beyond your expectations from sales to install! Thanks for being the best part of Window Nation!
Tim T.
5.0
08/28/2021
Better than I expected. The whole experience was very easy. It started with my sales person Rob and then the crew that did the install. Courteous, knowledgeable, professional and very accommodating. Rob was outstanding in describing the product I was buying and why Windows Nation was the best choice. The install crew was prompt, organized and worked together like a well oiled machine. Could not be happier the product and service provided.
Description of Work
Replace 16 windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Window Nation Cleveland. Thanks again for the recommendation, and have an amazing day!
David L.
5.0
06/29/2021
They did a good job. And we were very satisfied with the windows we received. They did a great job replacing our windows
Description of Work
Windows replaced
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Window Nation Wonderful! We're thrilled we were able to assist you with your replacement window project.
Margaret V.
5.0
06/23/2021
The crew that Window Nation sent was absolutely wonderful! They were professional and courteous, and went above and beyond our expectations with the install. Our house went from lacking curb appeal and being extremely dull looking to a home I am proud to call my own! We will definitely being recommending Window Nation to my Family and Friends.
Description of Work
Had siding installed on our House
Category
siding
Hire Again?
Yes

Service Provider Response

Thanks for the feedback on your experience with us, and for choosing Window Nation for your replacement windows.
Patrica V.
4.0
06/19/2021
The sales quoting process was a mess. Then when they did the technical measure process they lost all the data and had to repeat that process. When the windows did arrive the installation crew was GREAT. The team leaders were Cory and Kenny and with 3 others they knocked out the entire project in 2 days and left our house looking great inside and out.
Description of Work
33 windows and 1 sliding door repalced
Category
replacement windows, doors
Cost
$30,000
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to let us know how we did. Your feedback will be used to better our sales team for the future; we will pass on your praise to the install team. We hope you have a great day!
Julie B.
4.0
06/19/2021
Some glitches once resolved things went well
Description of Work
Replace all windows
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Thank you for providing feedback on your experience with us. We're happy to hear that we were able to effectively address all of your concerns.
Martin H.
5.0
05/21/2021
Had windows installed and a Fantastic job and the installers were professional and very clean and neat and would recommend to anyone
Description of Work
Windows installed
Category
gutter repair
Hire Again?
Yes

Service Provider Response

Fantastic! It makes our day to hear that we were able to go above and beyond your expectations from sales to install! It was our pleasure to assist you with your window replacement project.
Kate K.
3.0
05/12/2021
poorly. research any project a LOT, ask for samples to see to look at quality, get a detailed contract with specifics. a 50 pt factory inspection didn't stop wrong grids on windows after waiting a month for them, then 3 weeks more for proper grids then more for new grids come as they were cracked when installed 2nd time. my advice- research, get good quality, good service, and price and go with those companies. make sure also you can be on the property watching them and able to ask questions. if you cannot, avoid. 2 for price of 1 aint good when the product et al isn't. did they work to rectify? yes but long, expensive experience. learned a lot I need to know as a senior if I ever do repairs again. 2.5 is more adequate an overall rating. 5 more to do but never never again
Description of Work
buy and install 4 new windows
Category
gutter repair, replacement windows
Cost
$3,300

Service Provider Response

We are saddened to hear that you were not satisfied with your experience. Please reach out to us at 866-217-9582 so we can address your concerns.
Mona Z.
5.0
05/11/2021
Very easy to work with. Great communication and the person that did the work was great
Description of Work
Screen replacement
Category
replacement windows
Hire Again?
Yes

Service Provider Response

Great! Thanks for the feedback on your experience from sales to install. It was our pleasure to assist you with your replacement window project and to have you in the Window Nation family.
Michelle K.
3.0
04/26/2021
Salesman seemed decent but turned out to be just that.. a salesman. Can't blame him for doing his job but he did a lot of bs-ing as it later turned out. I tried contacting someone about an issue we ran in to and never heard back. When my windows were installed they were supposed to take 1 long day so that's what I planned for with my mean dog. Guys showed up after 10 worked less than 5 hours with more smoke breaks than work being done and said they had to come back another day to finish. I tired to get an estimated time so to plan for my dog to be gone again and I was told 10 am and they didn't show up until after 1230. My husband is in construction so he had to correct them on the way they were framing the windows and the head guy didn't like it because the CORRECT way takes a little longer and he had an attitude the rest of the time they were here. The windows do look nice as they should for spending a thousand dollars per window.
Description of Work
Windows installed
Category
replacement windows
Cost
$12,000

Service Provider Response

Hello [Member Name Removed], we're glad to hear you're satisfied with the quality of your new windows but we're disheartened to hear that your experience with the installers was less than ideal. According to our records, you recently had a completed service appointment but if there's anything further we can do to assist please don't hesitate to reach out to us at 866-217-9582.
Carla O.
5.0
04/06/2021
The service was excellent. I was kept informed of the timelines from measuring to the building and finally the installation. The tradesmen were courteous, prompt and professional
Description of Work
Replaced an existing conventional door with a sliding glass door on my deck.
Category
doors
Hire Again?
Yes

Service Provider Response

Excellent! We’re so happy to hear about your wonderful experience and are thrilled to welcome you to the Window Nation family!
Colette M.
5.0
04/02/2021
Great job. The installer had his co-worker call off and he did it all so well, by himself. Nice guy- Steve, i think? who even called in a repair I wouldn't have caught myself. Very grateful for this gentleman and his excellent work ethic!
Description of Work
Window replacements
Category
gutter repair, replacement windows
Hire Again?
Yes

Service Provider Response

Excellent! Thank you for reaching out to let us know about the five star experience you had with Steve. It was our pleasure to provide you with a professional experience, and an honor to have you in the Window Nation family.
Arlene W.
5.0
03/29/2021
Hamadad, The installation went perfectly. The installers were very professional and courteous. The windows look amazing and I’m very happy. Arlene Wampler
Description of Work
New windows
Category
gutter repair, replacement windows
Hire Again?
Yes

Service Provider Response

We love to hear that you are so happy with your new windows and with your experience. Thank you for the feedback and welcome to the Window Nation family!

Phone

Address

4350 Renaissance Pkwy

Cleveland, OH 44128

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 3:00 PM

Website

https://www.windownation.com/cleveland-east-showroom

Other Information

Services Offered

Services Not Offered

Glass Replacement, Window Repair, Screen Repair

Payment options

Check
Visa
MasterCard
American Express
Discover
Financing Available
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Window Nation Inc is currently rated 4.7 overall out of 5.

Window Nation Inc is open:

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Window Nation Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, Window Nation Inc offers free project estimates.

Yes, Window Nation Inc offers eco-friendly accreditations.

Yes, Window Nation Inc offers a 5% senior discount.

Yes, Window Nation Inc offers warranties.

Window Nation Inc offers the following services: Vinyl & Wood Window Replacement, Door Replacement, Siding Installation, Roof Installation, Seamless Gutter Installation

Glass Replacement, Window Repair, Screen Repair