W F Hann & Sons

They install my heating air-condition 25yrs ago and they still have an outstanding job. I will recommend them to other people.

The tech came out on time and explained everything. He had his mask on at the door before he came in. He fix the problem in no time. I will be using this company again this summer when its time for a AC tune up.

Excellent. They are timely. they are clean. They communicate effectively of whatever the situation is.

An easy job was called for to remove some old, unused pipe. The technician misdiagnosed the problem and removed much more than was needed, including active pipe. He then replaced the part that was needed. However, we were charged for the entire work. We had to call back to correct the problem with the tech. To be fair, he did. But the entire experience was shaky.

It was good everything was checked and we hadn't had any problems since.

Excellent work. We had a new furnace installed along with a cold air return. I would strongly recommend this company.

A+ company Installed new furnace and cold air return. Excellent work. I would strongly recommend them.

Buyer beware: I was charged an $89 “service call” fee when no service was performed. I called this company for HVAC and plumbing issues, which I still have. After they visited, I expected a summary and/or recommendation in writing, especially since I could not be at the house when they came. Only after a great deal of back & forth with an accounting person, did they finally tell me that they couldn’t figure out the problems at my house. I explained that $89 seems way too high for that, but they refused to drop or reduce the charges. The 5 different people I dealt with at this company were all incredibly unprofessional and slippery. I would name them but they are very stingy with giving out names (another red flag). I am shocked that there aren’t many negative reviews of this company. Maybe they used to have some integrity, but have gone downhill?

It went very well. The sales rep arrived on time. He spent time assessing the current installation requiring replacement. I was given several options of comfort systems to choose from ,and was told that the best unit is the one that suits the costumer needs. The team installing the unit was actually a little early, which was great, because he began dismantling the old unit by the time the delivery team and other workman arrived to deliver the new unit and assist in completing the project. They finished an hour or so prior to the projected tie frame they originally advised. I will refer them to friends and family and use them again. SLH Shaker Heights

Hahn never responded to my quote requests. Even sent second note.

It was excellent! Keith, technician, as always was courteous and professional and completed job excellently.

they replaced the furnaces and air conditioning system two years ago so they just checked them.

I found the organization to be helpful and positive to work with during the evaluation process. The installation (in early Nov) and results to date have also been positive. I would recommend working with Hahn on a system replacement or new install project. RGC

Technicians were prompt, professional and responsive to needs. They recommended a wifi capable thermostat. This was a very wise move. I can tell Siri on my Apple devices and regulate temperatures from different rooms in the house.

no problems with regard to regular maintenance of furnace

We have a contract with them. We've been using them for years.

I don't have any complaints about them. They are reliable.

It was a pretty typical price. I looked at all companies could install carrier then look at Angies list for best grouping and rating. They sent two people on each thing. One did water heater and other two did the HVAC.

We have an agreement where they come for the air conditioning in the Summer and the heating in the Winter. They charged the cost of a filter. It's usually something to do, we're paying for that call, so we don't pay for the call. They keep our filters and the dehumidifier type of thing going and clean. They're over all very good and very reliable and their people stay with them pretty well too which is an indicator I think. They're very personable. We call them for any plumbing kinds of things, too. I am convinced that the maintenance agreement with Hann extended the life of our original air conditioning unit, what do you call it, condenser or something. What it might normally be it was 32 years, so, and that was because they came out they cleaned junk off of it and they replaced some wiring and so you know yeah, they've saved us some money. They're very, we started out with a company here in Mentor and he helped us a lot early on and then he sold his business to Hann, so, we've just continued with them. He did his diligence and found a replacement for us and yeah they're really good, they cover the whole are pretty much. I think they're located somewhere like Soland, which is a ways away but they, the guy said come here from there often live here, so. Just that it's been several years, many years actually, and we've been nothing but please with their service, so.

Accurate diagnosis of situation. Was an electrical problem in the conduit needing an electrician to troubleshoot wiring to the breaker box. Turned out to be corroded wire/disconnect where wiring enters garage. I asked Hann & Sons to recommend an electrician, they did, and they too were very reliable, accurate and fair.

I called them because I know they are a good company.

I would consider using them again in the future.

The installation could not gave gone better. My technician went above and beyond to perform a perfect, customized installation. He cleaned up and was very professional and service focused. I would highly recommend WE Hann and their work.

There was just the one guy. I know somebody there so once I pinged him I was able to get my issues resolved. The initial salesman that came out wasn't the nicest. The installers were definitely an A but that one salesman wasn't the greatest.

A rapid response. I would hire again.