THOMPSON PAVING & CONSTRUCTION

4-16-11: I signed a contract with Jesse Thompson & gave him a $1500.00 deposit (on a $3500 contract) to asphalt & seal my driveway. 5-4-11: I rec'd. a citation from city of Pepper Pike re the driveway which gave me until 7-2-11 to repair. I gave Mr. T. the info & he assured me the job would be done by then. (I asked him to eliminate sealcoat portion of contract because houseowners & contractors told me asphalt should dry for 1-2 yrs. or it will crack under sealcoat.) Starting about the 3rd week in May, I called Mr. T.about once a week & asked when the driveway would be done. At first he told me the asphalt is not available or the 2 companies that sell asphalt would not sell to him or the weather is not right. Then, when I called, he say "maybe Wed.," or "maybe Mon." & then I'd call to verify & again "maybe" whatever. 6-15-11: I spoke to Teresa of the Pepper Pike Bldg. Dept. who advised me to write Mr. T. I wrote & gave him until June 24 to do the work or return my deposit.  No response. Teresa, of PP Bldg. Dept. called on 6- 22 & he told her my $$ would be returned by 7-5-11. Mr. Monaco, PP Bldg. Commissioner, called Mr. T. He did not return call. 7-5-11: Mr. T. called me & said he'd give me a check if I signed a release & met him at the Bldg. Dept., 7-7-11, 3:30 p.m. He did not show. Teresa called his cell, told him the dept. closes at 4:pm & arranged for us to meet in Police Dept. He hadn't arrived by 4:15 pm so I Ieft. Home at 4:45 & he called and asked why I hadn't waited for him. He would not bring check to my house. I went to Police Dept., where he had a witness with him & I signed a release saying I wouldn't sue. I had insisted on a cashier's check or money order & he told me he paid $8.00 for it. I asked him why he hadn't done the work and besides the unintelligible mumbling, I heard: "That's business."

It went extremely well. They were very competent and capable. The head of the company was a man of his word. They did what they said they were going to do and when they said they would do it. They were punctual. The price was good. The quality of work was superb. They are very compassionate and caring people. They had integrity. They were very professional.

I CALLED ON A WEDNESDAY, THEY RETURNED MY CALL WITHIN AN HOUR AND DID THE ESTIMATE ON THURSDAY AND THE WORK ON FRIDAY. THEY DID MINIMAL DAMAGE TO MY LAWN, LEFT ABSOLUTELY NO MESS BEHIND AND THE DRIVE LOOKS GREAT. ALL OF THIS WAS DONE IN 91 DEGREE TEMPERATURE WITH A HEAT INDEX OF 105! THEY GUARANTEE THEIR WORK FOR 1 YEAR.