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About us
Family owned & operated. Award winning. Additional DBA - A & M Auto Repair.
Business highlights
53 years of experience
Services we offer
Full Service Auto Repair Shop, electronic diagnoses, oil changes and lube, tire, transmission & tune ups., wheel alignments
Reviews
4.960 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 60 reviews
JUNE B.
Aug 2017
I regularly go there over the last 35 years. They do a fantastic job. Whole service company. I would absolutely use them again. They are the best. Yes, the communitcation is wonderful with them.
MICHAEL M.
Jun 2017
VERY WELL VERY NICE OWNER, BUT HE IS TOO EXPENSIVE FOR ME TO GO TO REGULARLY
Al G.
Jan 2017
They did a fabulous job! They told me exactly what they were going to do, how much it was going to cost and explained everything. There were no surprises! I would absolutely recommend them!
DAWN D.
May 2016
unknown
Richard C.
Apr 2016
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Robert R.
Mar 2016
unknown
Steve Z.
Mar 2016
unknown
JACKIE A.
Mar 2016
unknown
Sierra A.
Nov 2015
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Alan G.
Sep 2015
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Zachary M.
Jul 2015
I called Simon's at the last minute after my brakes were scraping pretty badly, hoping that they might be able to fit me in before next week. I was also overdue for an oil change and tire rotation and had a problem with some leaky doors as well that I asked them to look at.
I was quoted fair prices and was given honest predictions as to when they could finish all the work. I fully expected to not have a car for the holiday weekend, but much to my surprise the work was finished in a day, ahead of schedule and cheaper than I anticipated to boot. Not only is everything good as new, but I don't have to cancel any of my holiday weekend plans!
I was quoted fair prices and was given honest predictions as to when they could finish all the work. I fully expected to not have a car for the holiday weekend, but much to my surprise the work was finished in a day, ahead of schedule and cheaper than I anticipated to boot. Not only is everything good as new, but I don't have to cancel any of my holiday weekend plans!
LEE F.
Jun 2015
unknown
DAVID G.
Feb 2015
The service is always excellent. They do what needs to be done. They are very good and get things done in a timely manner. It usually a same day service. What stands out the most is their integrity. I would tell a friend they are a reliable shop, they do quality work for a good price, and treat their customers fair.
Simon T.
Jul 2014
This is the second time I have gone to Simon's Auto and both times I have had an excellent experience. The first time my care was done earlier than he said it would be! They do excellent work, have a nice clean place and are very pleasant to interact with.
Michael M.
Apr 2014
I've lived in several areas due to work transfers and I have to say that finding a good place to take a car for service has been one of the biggest headaches aside from getting a new license.
When the pit in my stomach settled after hearing a nasty grinding sound in my car's engine compartment while driving home, I looked on AL to see if there was a chance that I could find somewhere with a shred of good reviews. Simon's Auto had great reviews so I took my car there.
They told me the reason for the nioise was a faulty water pump that needed to be replaced and then all additional mechanical and preventative measures that the car needed. He then explained exactly what they found....not what I needed to do, but gave me an idea of how things looked and gamplaned what I wanted done. I'm not a mechanic, but the explantion made it very easy for me to understand what he recommended to do immediately and what could go on until further down the road.
Repairs were done the next day and the price was exactly how we discussed. Will revisit again.
The only reason their responsiveness was a and quot;Band quot; was because they were so busy it took a full day...
When the pit in my stomach settled after hearing a nasty grinding sound in my car's engine compartment while driving home, I looked on AL to see if there was a chance that I could find somewhere with a shred of good reviews. Simon's Auto had great reviews so I took my car there.
They told me the reason for the nioise was a faulty water pump that needed to be replaced and then all additional mechanical and preventative measures that the car needed. He then explained exactly what they found....not what I needed to do, but gave me an idea of how things looked and gamplaned what I wanted done. I'm not a mechanic, but the explantion made it very easy for me to understand what he recommended to do immediately and what could go on until further down the road.
Repairs were done the next day and the price was exactly how we discussed. Will revisit again.
The only reason their responsiveness was a and quot;Band quot; was because they were so busy it took a full day...
Robert B.
Feb 2014
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Vanessa U.
Dec 2013
They said one price then once the had my car held hostage they added another $300. I will never go back there again.
Response from Simons Auto Service
"While performing the repairs on your vehicle we realized, while the car was apart, that additional parts were needed to properly repair your vehicle. We recommended changing the bearing because there was excessive play in the bearing which could have lead to future repairs. I am very sorry to hear that you felt like your car was being held hostage. Unfortunately the parts needed to be special ordered and took awhile to arrive. We take a lot of pride in the work that we perform and we are truly sorry for the way you feel."
Albert M.
Nov 2013
I contacted Simon's because of the reviews on Angie's list. I am a woman and was looking for honest, straight forward service. That is what I got at Simon's. Jack at the service desk was professional and friendly when we (Husband and I) dropped the car off. We drove by later to see if they had gotten to my car. We happened to see them driving my car down the street. I am assuming they drove the car to see how it was handling. Jack called later and gave us a suggestion for tires and prices with the estimate and time it would take; we OK'd it. I bought the better quality tire, I could have chosen a cheaper brand. The work was completed on time and was the same price as the quote. My car was in pretty good shape. It now drives even better with the new tires and alignment. We drove 2 hours round trip to in-laws and the car drove perfectly. I'm real happy with the work. They gave me the computer print out to show me the pre and post alignment settings (??) for the tires. I'll trust them to work on my car again.
Mary S.
Nov 2013
Simon is extremely honest, knowledgable, and did an excellent job at a reasonable price. I would highly recommend him!
Hallie G.
Sep 2013
Easy to use service, can schedule on-line appts. Staff are responsive, available to answer questions, don't overcharge. I have used them for years and am always satisfied!
Sean M.
Sep 2013
The work was done well, in a timely manner. Simon is honest and fair. I completely trust him.
Ryan B.
Aug 2013
I took my 2000 Impala to Simon's in mid-June when the check engine light was on, and I had to have my e-check performed to finish the process of getting my car registered in Ohio. I took my car to Simon's, as I pass the shop daily on my way to work and always see a diversity of cars coupled with great reviews here on the List. Not only was Simon's diagnosis of the check engine light causes fast, but he gave me a full inspection of the car. I already knew the car needed some work, but he gave me a concrete list. After he replaced the bad sensors and reset the computer so I could pass e-check (the sensors were replaced the same day I brought the car for diagnosis and for a fair and competitive price), I left happy. Unfortunately he didn't get a chance to do the other jobs the car needed because the necessary repairs were more than the car was worth. But I bought a new car, and whenever any service is needed, I won't go anyplace else but Simon's!
Dennis B.
Aug 2013
The gentlemen at Simon's were very friendly, answering all of my questions and providing numerous options for servicing my vehicle. They were conversant, not brusk or short, in discussing my service and my vehicle and keeping me well-informed. Service was performed the same day that I brought in the vehicle and I feel that I received quality service and quality products, well worth the price that they charged. This was an excellent experience and I shall definitely be returning to them for future service on my vehicle; I highly recommend Simon's to others.
TIM C.
May 2013
It went excellent.
Suzanne T.
Apr 2013
Simons Auto Service in Cleveland Heights. I had my vehicle there in January. What ever they had done it was $250. My car was parked and daughter got hit my campus police. It's not reassuring. The University and they drive like that.
Licensing
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FAQ
Simons Auto Service is currently rated 4.9 overall out of 5.
No, Simons Auto Service does not offer free project estimates.
No, Simons Auto Service does not offer eco-friendly accreditations.
No, Simons Auto Service does not offer a senior discount.
No, Simons Auto Service does not offer emergency services.
No, Simons Auto Service does not offer warranties.