SAGAMORE BUILDERS

SAGAMORE BUILDERS BUILT THE GARAGE FOR THE PREVIOUS OWNERS OF OUR HOME. WE NOTICED THAT THERE WAS A PROBLEM WITH MOISTURE & SOME MOLD IN OUR GARAGE, & THEY DETERMINED THAT CHANGES NEEDED TO BE MADE TO THE GARAGE ROOF TO PREVENT ICE DAMS FROM FORMING. THEY DID THE WORK FREE OF CHARGE. HOWEVER, THEY SAID THEY WOULD ALSO REMOVE THE MOLD & THEN NEVER DID IT.

THE CEMENT CONTRACTOR DID A POOR JOB. THE CEMENT CRACKED AND PITTED LESS THAN 30 DAYS AFTER POURED. I'M CURRENTLY ATTEMPTING TO RESOLVE WITH SAGAMORE. NO ISSUES WITH NEW GARAGE.

TOOK FIVE MONTHS AFTER THE CONTRACT WAS SIGNED TO HAVE THE WORK START, BUT THE FINISHED PRODUCT WAS WORTH THE WAIT. LEAD CONTRACTOR WAS GREAT, VERY CLEAN, PROMPT, GAVE EXCELLENT SUGGESTIONS AS THE WORK PROGRESSED.

I THEN GAVE SAGAMORE A TEN DAY TIME FRAME TO REDO THE JOB. I TOLD THEM THAT IF IT WASN'T COMPLETE BY THE WEDNESDAY BEFORE THANKSGIVING, THEY WOULD BE FIRED. THEY SAID THIS WAS FAIR. THEY DID NOT COME OUT TO DO THE JOB DURING THOSE TEN DAYS. WHILE I WAS OUT OF TOWN FOR THE THANKSGIVING HOLIDAY, THEY CAME AND TORE OUT THE OLD PORCH. THEY DID NOT HAUL AWAY ANY MATERIAL, AND LEFT THE AREA A MESS. ON THE MONDAY AFTER THANKSGIVING, I GAVE THEM VERBAL NOTIFICATION THAT THEY WERE FIRED. THIS WAS THE ABSOLUTE WORST EXPERIENCE WITH A CONTRACTOR I HAVE EVER HAD. THEY ARE NOT TRUSTWORTHY.

THE NEW ROOF LEAKED, BUT THEY REPAIRED IT. THEY CAUSED SOME INSIDE PLASTER TO CRACK BY PUTTING HEAVY SHINGLES ON THE DORMERS AND THIS IS WHERE IT LEAKED. THE SEALER ON THE TIN FLASHING VERY, VERY SLOPPY, BUT INTACT. MISCOMMUNICATED COLOR OF DOWNSPOUTS TO SUBCONTRACTOR - REINSTALLED. HIT BRICK HOUSE WITH TRUCK AND DID SLOPPY REPAIR. WE HAD TO CALL IN A MASON TO COMPLETE THE JOB. THEY DID RESPOND TO THE ERRORS, HOWEVER THEY DID NOT APPRECIATE OUR COMPLAINTS. GOOD CLEAN UP, THOUGH.