RGD Electric Inc
About us
Electrical Contracting
Business highlights
23 years of experience
Services we offer
Breaker boxes upgraded, TV& phone lines, additional outlets, lighting fixtures & ceiling fans, new construction & generator back up systems., trouble shooting, underground garage lines, violation repair, whole house surge protection, wiring
Amenities
Free Estimates
Yes
Reviews
4.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 4% | ||
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Showing 1-25 of 27 reviews
Natalie C.
Oct 2024
Rob was excellent to work with. He arrived early, worked efficiently and charged a very fair price for a lot of work accomplished in a few hours! As a first time home owner, I had a lot of questions about my 100 year-old home, and Rob explained everything to me and made sure I was comfortable with everything before he left. Looking forward to working with Rob again!
Bonnie M.
Jul 2013
The experience was very good. He responded quickly and he can communicate by email which is good. He was able to get out there very quickly. He completed the job within his quoted price.
BOB S.
May 2013
They did OK except for two big problems: 1) The old outlet cover in the living room had two outlets. The cover they installed had just one outlet. That means I cannot plug in my TV and room air conditioner at the same time. They did not tell me beforehand they were going to replace the outlet cover with a different type of outlet cover. Also, since they repaired the light switch in the kitchen, the outdoor motion-detector security light does not work. I called Rob three times -- three days in a row -- about these problems. That was on May 22, May 23 and May 24. He has not returned my calls.
Response from RGD Electric Inc
"I should up at scheduled time for estimate, emailed the customer that evening with estimate. A few days later the job was excepted by customer and scheduled. The day before are scheduled date I had a few hours in the afternoon and I called to see if we could get job done early customer could not make it and wished to keep original time and date which we honored. Showed up on time to do the work with two journey men electricians job took less than an hour. We replaced a burnt up outlet in living room with the correct rated outlet for the purpose it is serving. I then disconnected a switch that shorts the breaker when turned on,customer did not use the switch and there was tape over it. I had my employee check a flood light fixture on side of house to make sure that switch did not controll it, we tested it and the motion light did turn on in the test postion. We then cleaned up, honored are quoted price and offered to walk customer threw the job to see what we had done. The customer replied we are good and did not walk threw the house to see the work that was done. I then get phone calls from customer about a flood light not working and wanting a double outlet for a TV. If the customer took my advice and allowed me to walk him threw the job he would have seen that the flood light worked and that the outlet was a single outlet rated for the purpose that it is being used for ( window AC unit) if there was any problems it could have delt with right then and there. Now this customer wants me to come back on my time and gas to fix these issues. Let me remind you of these issues its any outlet that works and a old motion light that we did not work on but just tested to make sure a switch that I disconnected did not controll it. I am not wasting my dime when the customer was just to lazy to do a three minute walk threw. Lets look at my grades; Price C it was quoted and the customer excepted it and we charged the exact price on the quote so I dont know how you get a C on that sorry people work does cost money. Quailty C installed the correct rated items for which they are being used. So again why a C grade. Punctuality only a B should up on time for estimate, tried to get job done a day early, then showed up at scheduled time and date to do work. It would be nice to grade this customer. Lets educate are customers this job could have been done for half the price if the customer just called up and set a service call, this was not an addition on the house or a panel upgrade it was an hours worth of work not something you get estimated let alone get two estimates like this custome did. Honestly if the customer would have just walked with me the would have addressed any issues at that time. I would still love to know how some one is going to plug in a TV from an outlet that is behind the couch. People wonder why they can not get trades out to do small jobs this is a perfect example why this job was a $220 job that left a bad report on my company yet we do 8000, 10000, and 15000.00 dollar large jobs and customers rave about my company."
Al H.
Apr 2012
Rob was professional, arrived on time, used footwear covers when inside the house. They worked quickly and efficiently. Would hire them again.
MARIA T.
Nov 2011
I'm very happy with the service. Rob arrived promptly at 8am as we agreed on. He had already warned me that I would be without power for roughly 6 hours and that he would be tearing up the wall where my main fuse box was (and that we would not repair the wall). He also provided other information such as things in my refrigerator should be fine as long as the refrigerator wasn't opened too often. I had a few work meetings via cell phone during the beginning of the upgrade, but then I left for the office for several hours. When I returned, Rob was nearly finished. There was minimal damage to my wall and he thoroughly tested everything before leaving. I have already recommended him to a colleague.
James G.
Jun 2011
They showed up on time, and were very professional. I would use them again in the future if i every have any electrical work.
Barbara B.
Apr 2011
Came out when it was convenient for us and was very accomodating.
Margaret C.
Mar 2011
The service was great. I would give them As accross the board.
KAREN T.
Feb 2011
Rob was very professional from start to finish. He returned my call the same day I called him and set an appt to inspect the current situation the following day. He was on time for the appt and came up with some good suggestions to fix the problem. He faxed me an estimate that evening and scheduled the work for the same week. Even though the Cleveland area had experienced some heavy snowfall that evening, he arrived on time with an assistant and finished the work as expected.
Response from RGD Electric Inc
"Thank you for the kind words for RGD Electric we are grateful for the opportunity to help you with your electrical needs."
LINDA B.
Dec 2010
From start to finish Rob was very professional and it was a very pleasant experience having him work for us. He explained things to us and what to watch out for.
Robert H.
Aug 2010
Courteous, professional, friendly service, on time and efficient.
Dallas Y.
Jun 2010
I was very satisfied with their service. They worked quickly and got done what I wanted done. They gave me a quote on some work which I haven't decided whether I am going to do or not. The guy got his ladder out and I ran out and bought bulbs from a nearby store because it would be cheaper than the ones that he had. He was a nice guy. He was there for an hour or an hour and a half. The price was reasonable. Part of it was my own fault because I didn't realize that part of the original problem was that the ground fault indicator had popped. I hadn't even noticed that and I had gone through my whole circuit breaker board. I couldn't find what had popped and just as he arrived I looked down and saw that the ground fault was out. Part of the expense was my fault. I thought he was reasonable with what he did. His responsiveness was very good. The owner called me back two or three times on my cell phone, the final time to say that the guy could be there an hour and a half earlier than he originally said and if that was alright. There was no problem at all on their punctuality. I asked about doing some possible future work and he said that he would check it by the boss and get me an estimate. I had an email estimate within an hour and a half. I would use them for that work if I decide to get it done. If I have any other electrical work, I know who to call.
Ellen M.
May 2010
He came in and added the line; no problems, good service.
Cynthia P.
Mar 2010
It makes me feel that they just arrived at that total to match the estimate, rather than show each line item. It would be nice to know exactly what I paid for. It just seems odd, as the final bill rarely matches the original estimate. It just left me feeling a little cold about this company. I'm sure the work was fine, I haven't had any issues with it, I just want to know each item that I paid for. I would prefer to answer "Maybe" on would you use this company again because I have nohting to compare this price to. I don't know that they were high, it just feels high to me.
Response from RGD Electric Inc
"My Invoices always match my estimate that is the point of a estimate. I would not be satisfied if some company gave me an estimate the job goes smoothly and then there finial bill was more than the estimate so I never do that to my customers."
KIM R.
Mar 2010
It went very well. Rob (and his co-worker Jeff) were informative, punctual and very accomodating. He answered multiple questions by email before we started and kept us informed about the permit (that we wanted) and followed up after the install.
ROBERTA C.
Dec 2009
They came out and, I felt very safe having them in my home. I am a senior citizen at home alone, and could not have felt more comfortable. They were nice, professional, and wonderful to work with. I would highly recommend them to others.
Bonnie M.
Jun 2009
Very good. Rob contacted us promptly to set up the appointment for the estimate. He then sent a detailed estimate for the work .He completed on the day he said it would be done. He offered to send emails of the completed work as we were not able to be there the day the work was done.
JEREMY O.
Oct 2008
It was a great experience and all my questions were answered.
DAVE M.
Sep 2008
Was very satisfied with service and I am obtaining an estimate for adding a sub panel and updating wiring.
ELIZABETH K.
Jul 2008
Rob came and gave us an estimate. He arrived on time was dressed professionally and was very helpful with making suggestions regarding my lighting issues. He emailed me an estimate that evening and we arranged a date and time for installation. He and his co-worker Jeff arrived promptly and did all the work we requested. He even accommodated us when we requested more recessed lighting. His work was excellent and he was a pleasure to do business with. I would highly recommend him to anyone!
Claudia O.
Jun 2008
Rob, the company owner and another electrician arrived on time and went to work immediately. They were friendly and professional. Rob had no problem when I asked him to do a new antenna outlet in the family room even though it wasn't part of the original scope of work. They had to move my heavy TV cabinet and run the cable from the basement to the wall on the first floor. That was a lot of extra work and he only charged me a few dollars extra. They were fast and thorough, the ceiling fans look great and we're very happy.
Carol S.
May 2008
Rob is very responsive. Returned calls and emails promptly. Offered sound advice. Came and performed work as promised. Original proposal was for 7 lights, when they were getting ready to leave, I asked him to add one more. He was very agreeable and a pleasure to do business with. I would use him again.
Meghan Y.
Dec 2007
Rob was very prompt to return calls and set up appointments and work within our time frame. The work was able to be completed in one morning. The work was completed as we needed and the area was left as very clean.
Jennifer R.
Jul 2007
It went very well.
JACKIE F.
Apr 2007
Rob was very prompt and courteous when he came for an estimate and he patiently answered all my questions in the days following while I made my decision. Once I gave him the go ahead, he went downtown to get the permit and came to do the initial work. Rob and his crew were very nice and neat. They even turned on the heat in the middle of the day to warm up the house since the electric needed to be off for approx. 6 hours. The electric inspector had no problem with the work. After the drywall was done and I called Rob to do the finish up, he came on my next day off with no problem. After the work was completed, he contacted the electric inspector who came out for the final inspection.
Response from RGD Electric Inc
"THANK YOU FOR THE COMPLIMENTS REGARDING RGD ELECTRIC INC. THIS IS HOW WE DO BUSINESS WITH ALL OF OUR CUSTOMERS. HOPE YOU ENJOY YOUR NEW ADDITION."
Licensing
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FAQ
RGD Electric Inc is currently rated 4.9 overall out of 5.
Yes, RGD Electric Inc offers free project estimates.
No, RGD Electric Inc does not offer eco-friendly accreditations.
No, RGD Electric Inc does not offer a senior discount.
No, RGD Electric Inc does not offer emergency services.
No, RGD Electric Inc does not offer warranties.