Pro Handyman Construction and Gutter Cleaning

"Hello My name is Larry Johnson Current founder and part owner of ProhandyManSince1992 This review from Angies customer or whatever is concerning me It’s concerning me because of where we are in this country United States. I find it hard to do business in Greater Cleveland Ohio As a Black small business owner This is unfortunate. This review in particular is important because it reflects dishonesty on the customer! What do you do or the question is what do the Business owner do if the customer has racial motives? This customer in particular lives in over. 3,000 square foot home? We have a advertisement currently Of 1 fall leaf cleanup and 2 fall gutter cleanings for $150 Flyers and advertising can be verified It was definitely verified to this customer. This customer not only received this deal but we went much further- the back he is referring to is not considered back? It’s a fenced in playground for children We explained to him there would be additional charges for extra work There was no in announced visit As he stated he called several times ( Not needed we scheduled him the first call) We were not to busy weather plays a Big scheduling part!- we arrived as promised on the scheduled date. Additional work added with no charge 2 second leaf clean up Tree cutting and removal No charge The review does not come as a surprise But I will reach out to his wife And next door neighbors in hopes to confirm and protect my company from future customers like this and individuals throughout this development.."

"Work was performed in June of 2018 Completed in a orderly manner. Customer paid in full Is not accurate- This customer did not pay recorded balance This customer referred to one of my employees as a little Monkey boy. We do not do business with people that refer to insults Furthermore this review should have been given during the time of work not a year later - seems purpose driving and not accurate we have records and receipts of services with dates.."

"Normally for homes where 40 foot ladders are required there is a Extra charge In this case We did not There is rarely someone home here to verify Rather her not someone has done service Which we did Might be possible from the ground looking up he did not see Several calls and messages was left to this customer And far as the neighbor my guys did work for him in scheduled on spot because he was impressed with what he saw the guys doing at [Member Name Removed]’s home. There was never a call made to our office for complaint Zero! How can a problem be corrected if you find out as owners on Angie’s list that it existed.."

"We were happy to service this customer"

"We have absolutely No record of doing Any business with a customer by this name. We have no contract or receipts for work performed. This customer we are under the understanding that maybe this person has the wrong company he or she is reviewing.. We sincerely apologize and understand bad things happen to good people. But this has nothing to do with our company on any levels."

"We were happy to service this customer. We did respond to paint her awnings the following monday. This is a true statement. But rain was in the forecast at that time. We called to schedule a later date. And was told it was taken care of by themselves. We sincerely apologize for any inconvenience, but we pride ourselves on quality of work performed and with exterior painting unfortunately weather has to cooperate."

"We were happy to service this customer"

"We where happy to service this customer."

"This customer was giving a full refund. After work was performed to inspectors satisfaction within this customers city. We offered several solutions to they already existing problem. What we demolishing was done accurately and at a VERY reasonable price.."

"We were happy to service this customer"

"We apologize for any confusion on (member name removed) part. Because our records show a completed job. With a charge of $100 us dollars for 3,500 estimated square foot of Gutter Cleaning. We also took this customer very late in the season with consistent bad weather.."

"We never received any call or message from this member. We would love to service you at 1/2 off if interested please call us back at 216-372-1280 thanks much. Senior manager L.Johnson"

"We were happy to service this customer"

"We were happy ro service this customer"

"We were happy to service this customer"

"We were happy to service this customer"