North Coast Insulation and Ventilation

Great.

He did good.

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The service was excellent and the workers were professional.  Everything was done on time and they were very prompt.  They performed the work on schedule, on cost, and it was done well.  They kept everything clean and treated us and our property with respect.

We received an estimate soon after we contacted Jim at North Coast Insulation and Ventilation..  The estimate was detailed and covered all the work required.  The work was completed efficiently and professionally on the day it was scheduled.  We have noticed a big difference in our heating efficiency and would recommend this company highly.  We did not get a second estimate so have nothing to compare pricing but feel it was well worth the money that we spent.

They were perfect company.  They were responsive.  They completed the work on time and it was quality work.

unknown

My mother and I live together, we loved their service and the high quality of work. 
We would recommend them to everyone.  The price was right.  The men were always on time and worked hard the entire day. 
We are in the midst of winter almost a year later and couldn't be happier with the company!!  Our home is nice and toasty.

unknown

Jim Myers came to give estimate , he was professional , he informed me about Dominion/GoodCents Program which ended up saving us around $650 everyone should look into that.
The work was completed as quoted , they left no mess and they did an incredible job.

After 3 years the fan started to make noise.  While I did not expect work to be covered under warranty, I thought that the motor could be replaced rather than replace the entire unit.  I contacted the vendor on 10/18/14.  There was no response.  I contacted the vendor again on 10/22/14.  The vendor left a voice mail on 10/25/14 stating that they were very busy but that they would contact me on Mon or Tue (10/27/14 or 10/28/14).  The vendor did not call back so I contacted them again of 11/02/14.  Still no return call and I left one last message on 11/09/14.
While I understand that vendors are busy, the least that they could do is return calls.  I used another vendor and would not recommend this vendor to anyone.

Most everything went well - they had to come back because some insulation had gotten into an air return. Other than that, they did a good job.

Because of personal and family issues, I could not accept the estimate Mr. Bruell gave me in June until late August/early September.  I did not have other estimates because he was recommended to me by a friend so I cannot attest to the price but it seemed reasonable.   I had no problems communicating with him in June as we discussed the job.    I accepted the given price but did ask for a more specific contract in my e-,mails to him so I could submit it to East Dominion for a rebate and also to make sure there would be no questions as to what the price covered.  In late August or early September I decided that I could finally get the job done,  Mr. Bruell did not return numerous phone messages I left for him (both on his business and his cell phone numbers) and he did not respond to an e-mail I sent him on September 14.  I finally got through once and he told me to call back later as he had labor problems.  Again, no return calls to my messages after that response.  On or about November 3  I saw his employees at another job and they called him so I could speak to him.  Mr. Bruell's response to me was that there was no reason to answer my calls as he still did not have the labor to do my job and to call him on August 6.  I called him, he didn't answer, and he didn't return my call.  I talked with his sales manager Jim Myers on November 10 and he told me he would call me back no later than November 11.  No return call even to tell me that they didn't want to do my job.  My friend had told me that he was worth waiting for and maybe there was a reason for his non-response, but this has gone beyond being reasonable or professional.

It went really well

Had Jim come out to give me an estimate and hid did a very thorough job.  Called him a few months later to have the insulation and ventilation needs addressed.  Jim and his crew were very professional, trust worthy and they did a great job with the installation.  Jim walked me through the work when they were finished and the price ended up being less than what he originally quoted me.  I can not say enough about Jim and the company.  It is very hard to find great companies who show up on time, are professional and deliver a great product, so I always like to praise the companies that do,  Jim and his crew were all of the above, professional and provided great customer service.  I would highly recommend North Coast Insulation and Ventilation, you will not be disappointed.  Thanks for the great work and a warm house.

unknown

Neat clean and fast. I would use them again without hesitation

unknown

I felt provider did not do an adequate inspection and did not inspect all areas of attic.  I did request a refund for this Angie's List deal.

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He was prompt, efficient and helpful. He went through our the attic and found everything was ok. .

He didn't try to get me to buy additional services/goods.

Definitely worth it.  If I needed their services, I would use this company again.