Monroe Muffler/Brake & Service

unknown

it went very well

it did take approx 4 hrs but it was fine. had the front and rear brakes done. told me how much it would be. they did a test drive after and i feel safer on the road. thanks, Monro

Tom, the manager, is very professional. Convenient location for where we live. Prices are competitive. They have done several different services for our vehicles over the years.

I have used Monro in the passed and they have always been
fair and the price has been reasonable.

I have used Monro in the passed and they have always been fair and the price has been reasonable.

they tested the battery and electrical system, then replaced the battery. They performed with their usual efficiency and friendliness. rthey have become our fird

I trust them implicitly. I have followed this mechanic from company to company. He is so straightforward and everytime he replaces a part he shows me why it wasn't working. He tells me how it should be working. I always take it in to him before I go on a trip. Even though he says I can't guarantee you're not going to have trouble but I've checked everything that I can do ahead of time. I won't go anywhere until he checks my car. His name is Mike Lawson. He's top in my book.

They did the work and gave me the car back. When I went out to use the car 3 hours later I found a flat tire. Investigating further I saw that the mechanic had not lined up the notches in my hubcaps properly with the tire valves and had broken the valve on the rear tire so it leaked and went flat after several hours. You could hear the air leaking every time you touched the valve. On one tire they covered up the valve totally so I had to remove the hubcap to check tire pressure. This sort of sloppy work makes me worry that they might not have installed the brakes properly either. I missed more work time taking the car back the next morning after re-inflating the tire again. They examined the car and told me they had fixed the tire and there were no leaks. The tire went flat again after 3 hours and I returned a second time. It turned out they hadn't replaced the valve and had just given me the car back after a quick look. I took them out and showed them the problem and then they fixed it and gave me a coupon for a free oil change, but I doubt that I will go back again after this experience.

They did a great job. I've been going here for a couple of years. They are very friendly and accommodating and they seem honest.

Oil change went fine. Said they found other things that needed to be done, but we didn't do them. When I called to make the appointment, the man I spoke with had an attitude so I had my husband take the car in. Contact after that was fine. If my husband wants to use them again, he can, but I would not do it alone, as a woman. We went there for the Indian's special--the price is based on the score of the weekend game. It was 1-0. Don't know why the price was a little bit higher, but was still a deal, anyway.