Founded 1965 • With Angi since September 2007
Service Provider Response
You purchased a "Big Deal". (50% off a service call charge) The "fine print" within that deal clearly stated that any and all new parts must be purchased from the service provider. We're all for giving a great deal with great service, but we simply can't stay in business doing jobs for $25.00 when the part alone (not counting any labor, taxes, installation, and whatnot) costs MORE than what you paid for the deal....In fact, Mac's Lock Shop doesn't get ANY of the $25.00 you paid to Angie's List! In addition, you were given an EXTRA discount for being a former US Military member. The "Big Deal" was designed for AL members to be connected with service providers at a discounted price, while the service provider got a new client. Small businesses simply CANNOT stay in business without profit. In fact, NO business can. A "good deal" is only good when it's mutually beneficial. For further reference, please be SURE to UNDERSTAND what you're buying BEFORE you buy a Big Deal.Service Provider Response
You were asked to CLEAN your house before calling us back out. We could not even access the doors to be worked on due to debris (junk) being literally stacked up in front of the doors. We never heard from you telling us the items were removed from the work area. On a side note, it was very pleasant to see a single home have over 30 cats/kittens in it ;)Service Provider Response
No actual appointment day/time was set up. I did however try to contact you numerous times via phone and Angie's List messaging to set up a service call. I left voicemail ( along with my personal cel phone to contact me personally) , and even spoke with you direct. The time we actually spoke, you we're to call me back because you were in a meeting....no call back, no AL message. I have no problem doing your service call...even now. I just think there was a lack of communication, as well as a misunderstanding. The fact that you thought we had a Nov. 15, service scheduled does bring up some issues, as Saturday service calls are limited. I'm thinking you may have me mixed up with another service provider....Service Provider Response
Thanks for the GLOWING review~!Service Provider Response
Thanks for the great review, [removed member name]! Regards, Perry Jr.Service Provider Response
Yes, your lock certainly was a challenge, wasn't it, Art?! That lock wasn't about to get the best of me! I'm just glad we were able to fix it, instead of a costly replacement on an extinct lock! Thanks for choosing Mac's Lock Shop, Art!24-7 Available Locksmith LLC, is a trusted service when you need the best locksmith in the greater Cleveland area. Our superior service provides you with all your needs from lock replacing or rekeying, fresh dead bolt installations, high security locks from MULTI LOCK. We also offer commercial locksmith solutions, with repair or replace of all major brand locks and crash bars, master rekeying and smart key control that employees cant duplicate. If you lost your car keys, we can have a replacement key made in no time. We can program new keys and remotes. We also fix or replace worn or damaged ignition cylinders like the Ford focus models, GM, Chrysler, Toyota and many more. Give us a call today and talk to an experienced locksmith. Â
Angi Certified
ADT home security systems are backed by more than 145 years of experience. As the leader in home security, ADT can help you customize a home security system with easy-to-use equipment and special security features to meet your safety needs. We have service centers nationwide that can install an ADT home security system within 24 hours in most areas. Once your home is equipped with our top-of-the-line system, it is connected to a network of ADT Monitoring Centers nationwide which deliver non-stop security monitoring 365 days a year. All of our installation technicians are internal employees, and not third-party contractors. You can count on your Security Advisor to take the time to set up your system properly, help you understand how the system works, and help make sure your home and family are thoroughly protected. Â
Angi Certified
2022 Super Service Award
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TechVrse is a full-service IT consulting and Digital Marketing firm providing services to businesses and homeowners in the Northeast Ohio area. TechVrse provides top-of-the-line Web design and hosting, Search Engine Optimization, Pay Per Click advertising, and best in class IT support services like home automation, custom-built computers, and more for businesses and homeowners. TechVrse is your one-stop-shop for this digital and connected world. We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today! Â
Angi Certified
2022 Super Service Award
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