We were very impressed though we went to another company. The estimate was fair and there was no pressure. We were pleased with them and we came very close to choosing them.
Description of Work: Home Depot gave us an estimate for their door service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$7,000
John M.
02/2013
3.0
fencing, garage builders
+ 0 more
We like the location. They had several people come out and try to fix the fence but it was never right. It wasn't a cheap fence either. I was pretty disappointed for that kind of price. It was just a gate to keep my dog in. The worker was friendly and all, but he did not know how to put in a fence. I'm pretty sure I would have gotten a better fence and better installation had I gone elsewhere.
Description of Work: We recently bought some drill bits and other stuff. We also had a small fence installed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,800
Mary A G.
02/2013
5.0
flooring contractor
+ -1 more
They were real good and we liked it very much. They have a good product. They were on time and they cleaned up after themselves. They did a good job. We had a really good price. We paid for the flooring and the installation was only $350 for two rooms and a hall.
Description of Work: We used Home Depot for flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Alison S.
01/2013
5.0
flooring contractor
+ -1 more
Installation went well. Only problem being workers down with flu, so that it took additional time to finish. Head of the project explained what had happened and came in the following day. Very professional. Measurement was a little off, soI still don't know how well return will work for extra materials. Flooring and stairs look beautiful.
Description of Work: Measured area to be floored. onsulted on appropriate options. Moved Furniture, tore out carpet and installed new hardwoods on 1st floor, stairs, 2nd floor hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
CLARENCE S.
01/2013
5.0
doors
+ -1 more
Everything was very good. They got the work done quickly. They went above and beyond as far as making sure we were satisfied with everything. They cleaned up very well.
Description of Work: They installed the patio door and hauled the old one away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,200
SUSAN B.
04/2012
5.0
flooring contractor, replacement windows
+ 0 more
They did a very good job. They acted very professionally and cleaned up after themselves. I was very pleased. They were doing what they were doing, and one worked outside mostly and the other worked inside. They removed all the trash, and they were great. The outside looks great and the front looks great, and I think it fit well. I don't think I got a bargain on it. I don't know about the price may be I would have got a better price for others, but I have been looking for these for so long. I worked with a number of people and they measured, and one person came and measured and somebody else came for quality control, and I was appreciative about that they were very careful about their job. They knew exactly what they were doing I could watch them paint the wood and I watched everything, and they were careful about taking things down and putting it back in a mannerly way. I trust them.
Description of Work: I used Home Depot to install a window. I had two fellows come and put in four windows, and they were double home windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN B.
01/2012
5.0
replacement windows
+ -1 more
A crew of two men. Courteous, polite, professional when working and explaining what they were doing. Answered all my questions fully. Used shoe covers and tarps for waking through the house for the inside work. Appropriately cleaned up inside and outside areas during removement of and installation of the windows. They didn't rush but worked steadily and focused on their tasks. They cleaned up the area well and hauled away what they had removed.
Description of Work: removed old windows and triple track storms. Replaced them with new windows. Carefully filled in any areas needed to guarantee the installation was tight..
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
susan C.
03/2011
5.0
flooring contractor
+ -1 more
They did an excellent job. They were very courteous and nice. They cleaned up after themselves. I have nothing bad to say really. They did a very nice job. I would recommend them to others. The only thing that was negative was that they told me that it would take three days to finish the work but they ended up taking about a week. Overall, I had a good experience with them.
Description of Work: I used Home Depot two weeks ago to install hardwood flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
James B.
12/2010
4.0
home improvement stores
+ -1 more
I started using it last week. I signed up for their credit card and got a ten percent discount on the price. When I was first shopping around one of their people gave me some good information. I did some more research and went back to make the purchase. When I started using the snow blower I noticed that one of the tires was flat. I took the tire off and took it back to Home Depot and the customer service person gave me a little bit of a hard time about it. They said they couldn't replace the tire and I said that I just bought it. I went to the floor and talked to the original person that I had spoken with and he took the wheel off another one and gave it to me. The seal was messed up around it and the air just went out. I compared the exact model online and it was more expensive online so I was happy with that. It is a good model.
Description of Work: I bought a snow blower from Home Depot.
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
$780
JAMES B.
11/2010
5.0
replacement windows, home improvement stores
+ 0 more
I knew exactly what I wanted. I didn't have much interaction with the sales people there. I went there because they were having a sale. One guy named Paul was helpful. The windows I was looking for weren't on the shelf. They were elsewhere in the store and he went and tracked them down for me. I would use them again in the future.
Description of Work: I bought 4 windows from Home Depot last week.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patricia L.
11/2009
5.0
replacement windows
+ -1 more
The windows were of great quality and we paid a little bit more for it. The crew that came out was very considerate. They were really good people and worked hard without making a mess. My husband who is a quality manager had inspected everything. They did a phenomenal job and it has really decreased our heating bills. There are no air leaks at all. We got a tax rebate too. They had the best price and the best windows among all the other companies that we had checked out. They were pretty well versed in windows. I have recommended them to many other people.
Description of Work: We used Home Depot to install windows. We’ve gone to them several times for different things. We had another set of windows installed by them a year earlier. We also replaced a big picture window on the front, and it looks phenomenal. They had also installed a door at the back of the house and had done a great job with that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Anthony B.
03/2009
5.0
home improvement stores
+ -1 more
They were fine. In home depot every department has an associate. They always offer assistance in anything you might need. The quality of the products is good. I never had to replace anything.
Description of Work: It s like a second home to us. We get most of our household items and utilities from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Nancy M.
03/2009
4.0
fencing
+ -1 more
They cleaned up after themselves. They did everything they were supposed to. They were really professional. The quality was good.
Description of Work: Home Depot put up a fence for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,000
JOYCE E.
08/2008
5.0
home improvement stores
+ -1 more
My experience with them so far has been good. They are on time when they come here to measure. The salesperson who was here helped me pick out different things. They are not pushy. They say they are going to be here a certain time and they are.
Description of Work: I am planning on having them reface my cupboards. Estimated cost $5,000.00.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HARRY AND MARYALIS J.
07/2008
5.0
water heater repair, home improvement stores
+ 0 more
They did a good job.
Description of Work: We purchased a new hot water tank and they installed it for me. They took out the old tank and found that it was still under warranty so I got money back. I appreciated that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
WILLIAM V.
08/2005
1.0
home improvement stores
+ -1 more
I SPOKE WITH THE STORE MANAGER THE NEXT DAY AND WAS BASICALLY TOLD, ''WE FIXED YOUR ORDER, WHAT'S THE PROBLEM''. LOUIS, THE STORE MANAGER IS CURRENTLY MANAGING 2 STORES, BROOKPARK AND HIGHLAND HEIGHTS AND NOW REFUSES TO RETURN MY CALLS.
Description of Work: I MET WITH HOME DEPOT'S KITCHEN DESIGN STAFF TO ORDER NEW KITCHEN CABINETS. AFTER I PLACED THE ORDER, I WAS TOLD THAT I HAD TO VERIFY THE ORDER ON THE INTERNET WITH THE MANUFACTURER TO ENSURE THAT THE ORDER WAS PLACED CORRECTLY BY HOME DEPOT. THERE WAS A PROBLEM WITH THE ORDER SUBMISSION AND THE QUESTION WAS FAXED BACK TO HOME DEPOT FOR CLARIFICATION BY THE MANUFACTURER. HOME DEPOT HAD NO ONE REVIEWING FAXES LAST WEEK SO MY ORDER SAT IN LIMBO UNTIL I WENT BACK TO THE STORE AND MADE THE ASSISTANT MANAGER, JEFF, FIX THEIR SCREW UP.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
TERRY W.
08/2005
5.0
replacement windows
+ -1 more
THEY DID A SUPER JOB. THEY WORK ON HOME DEPOT PROJECTS.
Description of Work: DID WINDOW BOX.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DALE A.
05/2005
5.0
garage builders
+ -1 more
THE WORK WAS GOOD. IT WAS BUILT ON TIME AND WE WERE HAPPY WITH THE OVERALL QUALITY. IT WAS ALSO BUILT IN 1 DAY AS THEY SAID IT WOULD BE. THE OVERALL EXPERIENCE WAS A GOOD ONE.
Description of Work: WE HAD A WORK SHED INSTALLED. IT WAS A 10 BY 12 SHED THAT WE PREPARED A SITE FOR SO THEY NEEDED TO COME IN AND BUILD IT ON THAT SITE.
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*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Windows,
Flooring Sales and Installation,
Doors,
Garage and Shed Building,
Fencing,
Appliance Sales and Installation,
Water Heaters,
Snow Removal
FAQ
HOME DEPOT is currently rated 4.6 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: BUILDERS - GARAGES/BARNS/SHEDS.