HOGG HEATING & COOLING

I have used them for ten years.

An old furnace that we had broke down and they were over immediately to provide a new one and it get installed and working for us. They were fine on all aspects. What I like the most was how quickly they responded to our needs.

They're always very good. I would say use them. They are wonderful.

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I called on 5/11/15 an answering service took my name and number stating they would call me to schedule my appt. They returned my call later that same day and scheduled an appt. for 5/14/15. My a/c was working fine but wasn't as cold as I thought it should be. A tech came out to my home, arriving at 9am and leaving 9:45am. The total charge was 279.95. I was charged a service call of 97.95!  When the appt. was scheduled they never mentioned a service charge of any kind so I was quite surprised to see one. I thought service charges happened when they come out for your convenience not a scheduled appt. four days later?  When I called back the next day to discuss the charges, my concerns were not heard.  I was told if they come out and the unit isn't working right they charge a service fee. I personally think that's ridiculous. My unit was working they FIXED nothing!! Pouring a solution over the outside unit and rinsing it with water and adding Freon is not FIXING anything!  The customer service received when I called about this charge was unreal. I was cut off and told to have a blessed day before being hung up on.  Length of the whole conversation was about 2 min. I would recommend giving your business to a company interested in retaining you as a future customer. I was trying to be loyal since I used them the year prior. Think about it or you might get stuck paying way more than you expected for 45 min. of easy work!!

they were a little late but only a little and did call to say they were running late.  They were in and out quickly.  I thought they were a little pricey but, I had no heat so you have little choice in the matter of vendor.

Hogg Heating has been my sole provider for furnace and AC maintenance since 2005. I have also referred them to friends who have also used them successfully. They have always done a great job for me, been fair, and been sure to explain the issues and options available. Just before Christmas 2013 my furnace was having issues. Hogg suggested we replace the motor to which I agreed. A couple days later another major component (unrelated to the first issue) on my furnace gave way. Looking at the fix vs. cost options available with my Hogg Rep, I decided to simply replace the furnace with a new one. Hogg credited me the cost of the new motor and put it towards the cost of the new furnace. They prioritized my case since my furnace wasn't running great as it was my house was losing heat. The new furnace is running fine thus far and I thank Hogg for making it happen! They worked with me every step of the way - and I appreciate that!

HAVE TRIED TO TALK TO OWNER JACK DINNEN TO GET SOME COMPENSATION FOR HER FRUSTRATION. HAS LEFT NUMEROUS MESSAGES AND IT HAS FLUNKED THE INPECTION TWICE.