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Highland Security Lock Service LLC logo

Highland Security Lock Service LLC

Doors (Interior) Installation and Replacement, Locksmith, Storm Door Installation,

About us

***FOR FASTER SERVICE, PLEASE CALL DIRECTLY*** With more than 30 years of experience in the industry, Highland Security Lock Service provides excellent service with a quality that you can depend on. Our 24 Hour emergency services ensure that we can provide this quality assistance to you in even the most urgent situations. We provide commercial and residential installation, repair and service of locks, doors, safes, and related hardware. Please call 440-684-LOCK(5625) to speak with a service specialist.

Business highlights

Emergency services offered
15 years of experience

Services we offer

& related hardware., Commercial & residential installation, doors, repair & service of locks, safes

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.988 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
1%
1
1%
Showing 1-25 of 88 reviews
GRETCHEN W.
Oct 2018
5.0
Yes, I recommend this pro
$260
Arrived quickly; was efficient, knowledgeable, friendly, and fair. A+ work!

Bob D.
Oct 2018
5.0
Yes, I recommend this pro
$50
Rick was very responsive - answered the phone on my initial call and called on the day of service to let me know his arrival time. Rick was able to open the lock very quickly and provided options for replacing the lock and/or having a key made to fit the lock. Very satisfied with the service provided.

Chantal M.
Oct 2018
5.0
Yes, I recommend this pro
Best service!!!

Elizabeth L.
Jun 2018
5.0
Yes, I recommend this pro
Very fast, professional, courteous

Brian M.
Apr 2018
5.0
Yes, I recommend this pro
$172
Rick was great. Getting the locks replaced turned into a time-sensitive issue, and he was able to fit me in to his schedule the same day that I called. He explained my options clearly, and was professional throughout. I would definitely use his services again.

Samuel H.
Feb 2018
5.0
Yes, I recommend this pro
$86
Fantastic and responsive. Came over in the afternoon/evening after calling that morning (which is what I requested). He was professional and polite. The lock was very old and needed to be replaced and re-keyed. Service was great and price was tough to beat. Would definitely recommend!

Paul M.
Feb 2018
5.0
Yes, I recommend this pro
$125
Everything went as planned.

Martha C.
Feb 2018
5.0
Yes, I recommend this pro
$70
i called Highland Security Lock Service around noon and he came out the same day. He explained what had happened inside the lock, showing me the broken piece. He fixed the lock and told me the plate on the door needed bigger screws ( which I would not have known) and replaced those. He was very professional and friendly, both on the phone and at my home. He worked quickly, but took the time to explain each part of the job. He even gave me a new ring for my car key when he saw that I was using a cable tie.

Emily R.
Feb 2018
5.0
Yes, I recommend this pro
$170
Rick was excellent! He showed up on time, did excellent work for a fair price, and even put on booties over his shoes to protect my floors. I had several locks that needed work. He was able to fix locks (in Shaker...where everything is old and not standard) that other individuals I hired were unable to fix. I would definitely recommend him!

Rene J.
Jan 2018
5.0
Yes, I recommend this pro
$250
Excellent, Rick was very proficient. He was on time and completed everything we needed done.

Melda G.
Jan 2018
5.0
Yes, I recommend this pro
$100
The appointment was a little late. However, I did receive a phone call with that information and given the option of making another appointment. So, maybe the B rating I gave for punctuality is a little unfair. Otherwise, the appointment went extremely well. He ended up constructing two new springs, which took awhile. He was friendly, knowledgeable, and responsible. The cost was more than fair. I would definitely use Highland Lock Security again.

Lauren W.
Jan 2018
5.0
Yes, I recommend this pro
$600
Wonderful - the job took longer than he had expected due to the difficulty in correcting the previous owner's work to fix the doors and locks, and yet he did not charge extra and even found a few materials discounts he could pass on to me.

Mary M.
Dec 2017
5.0
Yes, I recommend this pro
Worked quickly and efficiently, explained what he had to do and approximately how long it would take. As well we’ve had a problem with a door that doesn’t close properly and he explained how this could be remedied. Will definitely use his services again!

Kraig K.
Nov 2017
5.0
Yes, I recommend this pro
$55
Everything went well. Rick was very professional and quick. I'd certainly hire again for any locksmith needs.

Dan T.
Nov 2017
5.0
Yes, I recommend this pro
$299
Rich did a very thorough job fixing the lock on the door taking everything apart to insure the lock functioned as intended. He went beyond to insure the door itself was properly aligned as well. Based on what I saw, I asked about all other locks in the house and questioned him on safety concerns. He showed the same dedication on each door I asked him to look at and enhanced the locks on those doors. Would hire him back in a second and asked for business cards for referrals. Pleasure to work with and piece of mind knowing our house is now properly secure and safe!

Joseph L.
Oct 2017
5.0
Yes, I recommend this pro
$85
Rick was prompt, professional and very reasonably priced.

GREGORY F.
Oct 2017
5.0
Yes, I recommend this pro
Everything went great. He told me what type of lock to purchase and, after I got it, came out to install it. Works wonderfully. Would definitely use again.

Laurie G.
Oct 2017
5.0
Yes, I recommend this pro
$150
The job was done well--promptly and professionally.

Sashi B.
Sep 2017
5.0
Yes, I recommend this pro
$154
Everything was great! He went above and beyond to make sure everything was placed correctly and was very time efficient. I had 3 dead bolts changed, two standard locks changed and received 4 new keys. After I had the locks changed, my sister was telling me she was going to recommend someone and it ended up being Highland Security! Would absolutely use again in the future.

Ari M.
Aug 2017
5.0
Yes, I recommend this pro
$150
He did an outstanding and thorough job. I'm very satisfied with the work, and really appreciate the professionalism. Went above and beyond.

Craig M.
Aug 2017
5.0
Yes, I recommend this pro
$70
Rick was great. On time and went right to work.

Stacey B.
Aug 2017
5.0
Yes, I recommend this pro
$200
.

Patti D.
Aug 2017
5.0
Yes, I recommend this pro
$165
Rick was wonderful! My door lock broke unexpectedly and I needed a quick repair. Even though he was on his last call, and that should have been his final stop, he came over after normal work hours to help me. He solved my issue, and then came back later that week to install an additional lock for me. He was really nice, professional and did a great job. I would definitely use him again and would not hesitate to recommend his services.

ANITA G.
Aug 2017
5.0
Yes, I recommend this pro
$160
Couldn't have been a better experience. Rick was very professional and friendly. Knew exactly how to help us out. Needed to get a part and return - beat his own estimate of how long it would take and so we were completely finished within 48 hours of knowing we needed some help.

CARLA M.
Jul 2017
5.0
Yes, I recommend this pro
$100
Great guy. Came same day I called. Not only fixed my closet lock but fixed other lock issues (about 4) that he had the time to do. Nice guy very accommodating. Made new keys for me on the spot ! He is coming out again to make more keys for me as I cant find the originals. Fast response. If I was staying in Cleveland I would use him every time.
Showing 1-25 of 88

Licensing

State Contractor License Requirements

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FAQ

Highland Security Lock Service LLC is currently rated 4.9 overall out of 5.

Highland Security Lock Service LLC accepts the following forms of payment: CreditCard

Yes, Highland Security Lock Service LLC offers free project estimates.

No, Highland Security Lock Service LLC does not offer eco-friendly accreditations.

No, Highland Security Lock Service LLC does not offer a senior discount.

Yes, Highland Security Lock Service LLC offers emergency services.

No, Highland Security Lock Service LLC does not offer warranties.