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Handy -- Cleveland

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Maid Service,

About us

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

Business highlights

13 years of experience

Services we offer

Bookings for Cleaning services: House or apartment cleaning services, TV mounting, and general handyman services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
7%
3
13%
2
7%
1
13%
Showing 1-15 of 15 reviews
Eileen D.
Feb 2021
1.0
$89
Terrible! I was contacted and told someone would be available on a particular date and time. They could not provide anyone on the first, second or third date they offered and they cancelled all three appointments. Finally they suggested a fourth date and time, I agreed with the proviso that if they failed to perform this time to cancel me as a customer and give me a full refund for the advance I made on my credit card, They failed for a 4th time & gave me a refund, Next thing I know someone comes to my door a short time later to clean. I refused admittance and said I had terminated Handy's services. Then I checked my credit card to find Handy had withdrawn a fee for this second, unauthorized, service. They have no given me a full refund and I do not know if they have removed me as a customer.

JAMES O.
Jul 2019
3.0
Good for the price. Some do not have their own equipment and will need to use yours. THERE IS NO WAY TO CALL THE SERVICE IF YOU HAVE AN ISSUE!!! Very difficult to navigate their website to email your issues. The cleaner was not even able to contact them via phone. They work exclusively via email. The only reason I am considering not using their service again. That is why I gave them an over all C rating.

Kathy H.
Jun 2019
5.0
Yes, I recommend this pro
Went very well Debra is a first class cleaner

Maria S.
Jun 2019
1.0
$40
Customers service for this company is horrible. The only time that you can speak to a live person is when you first sign up and they get you credit card number. The person who cleaned my bathroom did a fair job.She knew nothing about sanitation, she put the toilet brush on the printer in the hallway. I canceled the service in April right after she left. Then June 15, 2019 I get a text message from the company saying that another person is coming to my home on Monday June 17. I tried to message them back that I had canceled the service, I went to their website, sent emails and no one got back to me. I called the lady that was supposed to come to my house to let her know that I had canceled the service in April and not to come. June 17,2019 this company took $90.00 out of my bank account and will not respond to me at all

Ellie M.
Jun 2019
2.0
I asked for five house and hit two hours

Megan J.
Feb 2019
5.0
Yes, I recommend this pro
It's simple and straightforward to use. I had a problem with the cleaner the first time using it and they were very responsive.

Sara J.
Feb 2019
5.0
Yes, I recommend this pro
They were professional. It was very good experience.

Marcia M.
Feb 2019
3.0
Yes, I recommend this pro
The booking wasn't too great. The first booking on a sunday. The person no showed. When called they stated it was changed. They re-booked it. The handyman did a great job. The booking itself was disappointing.

Lisa S.
Feb 2019
4.0
Yes, I recommend this pro
It went well. Professional, polite and got the job done.

Laura M.
Feb 2019
5.0
Yes, I recommend this pro
It went great. I have used them several.

Angela M.
Feb 2019
5.0
Yes, I recommend this pro
It went well, through wayfair, ordered product, purchased service, there was an issue due to the product not showing up on time, However he was flexible and professional

Shara L.
Feb 2019
5.0
Yes, I recommend this pro
It went excellent. It is convenient.

Thomas N.
Feb 2019
5.0
Yes, I recommend this pro
They arrived on time and did a good.

Tim W.
Feb 2019
5.0
Yes, I recommend this pro
It was awesome, Handy was on time, professional and got the job done.

Nayef S.
Feb 2019
5.0
Yes, I recommend this pro
Booking was good, he arrived.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Handy -- Cleveland is currently rated 3.9 overall out of 5.

Handy -- Cleveland accepts the following forms of payment: CreditCard

Yes, Handy -- Cleveland offers free project estimates.

No, Handy -- Cleveland does not offer eco-friendly accreditations.

No, Handy -- Cleveland does not offer a senior discount.

No, Handy -- Cleveland does not offer emergency services.

No, Handy -- Cleveland does not offer warranties.