Gorjanc Comfort Services

It went very well. Our tech was very thorough and interested in finding the source of the gas odor. Gas smell was not related to the furnace. This was our last resort after having plumbers and the gas company out. I guess we can rest more easily with the explanation given.

GORJANC COMFORT SERVICES IS BAR NONE THE BEST IN THEIR FIELD. I WOULD NEVER USE ANYONE ELSE. THE REPLACED MY ENTIRE 20 YEAR OLD HVAC SYSTEM . THE RESULTS ARE PERFECTION. NATE, THE SYSTEM ENGINEER DEVISED THE REPLACEMENT SYSTEM WITH TOP OF THE LINE AIR FILTRATION, AN ANTI-BACTERIAL , MOLD SYSTEM AND A NEW HUMIDIFIER. TECHNICIAN DUSTIN AND HIS CREW DID A SUPERB JOB. THE INSTALLATION SITE WAS LEFT CLEAN AND ORDERLY. THEY ARRANGED THE CRANE PERMITS WITH THE CITY TO HOIST THE COMPRESSOR TO THE ROOF. ALL WAS DONE WITH EXPEDIENCY, COURTESY AND POLITENESS. IT IS A RARE PLEASURE TO WORK WITH SUCH DEDICATED PROFESSIONALS. THERE ARENT ENOUGH STARS TO MEASURE THE SATISFACTION WE FEEL ABOUT THE ENTIRE EXPERIENCE. THE COST OF THE PROJECT WAS WITHIN THE PRICE ONE WOULD EXPECT FOR THE QUALITY OF ATTENTION AND DELIVERY OF THE FINAL PRODUCT. RESULTS SPEAK FOR THEMSELVES. GORJANC WILL NOT BE YOUR LEAST EXPENSIVE OPTION, BUT THE RESULTS ARE WORTH EVERY PENNY.

Company indicated that technicians would wear a mask (Ohio currently has a mask mandate), and while the technician arrived wearing a mask, he had it off when he came back upstairs to give an update. He indicated that because he couldn't breathe in mask he would not wear it downstairs. He was not able to perform the work expected while wearing a mask inside the house, so he offered to find a technician who does not have mask-related breathing complaints. However, when I called later, Gorjanc only offered next available appointment, which is a month out, despite the failure being on their end to render services safely during a pandemic on my original appointment date.

We were very pleased with the job they did, including the quality of the work, there promptness and good service, and their overall professionalism. We initially called asking for an appointment as soon as possible and was given one the same day. We were then called an hour or so later and offered an earlier appointment due to a cancellation which we took. About 3 hours was spent that day trying to open the kitchen drain, but it couldn't be opened, even with extensive snaking. We were told that another visit with two workmen was needed because it was necessary to cut out and remove a section of pipe in the basement. The bathroom sink problem was observed but work on it was postponed until the next work day. At that time the company sent two men to replace the basement pipe along with replacing another basement pipe from the bathroom sink. This work took another 3-4 hours. Their work was very effective and we are very pleased with the job they did.

Great service, friendly technician and excellent products.

I cannot say enough good things about this company. Greg and his company went out of their way to assist me in getting my issue resolved quickly. Answered numerous phone calls and questions to ensure I was comfortable in the purchase and understood everything. The installers were professional and did a great job. Aside from now having a working furnace in my house, they left no signs behind of them being here. I had numerous estimates done for this job and am 100% satisfied having gone with Gorjanc.

We got an estimate from a Cleveland company to replace boiler for 1200 lower apartment. ($9600) Wow! Gorjanc was our second opinion since I assumed that as “boiler experts”, they would be much more. They installed for $8,000. Saved us $1,600. The install, of course, is perfect! John Gorjanc, owner, knows his business!!!

PERFECT!!! On time, explained what they were going to do. Answered all my question about the work. Big job wiring a panel box to a 1925 house and new plugs. Old wiring is not safe as Joe told us running window A/C units. John and Justin work very well as a team. When they were done cleaned up after, took away the old box. Wore the proper protection for the virus all the time here. Will have them back for more work soon. They are truly The No Surprise Team!!!!! Thank You So Much Keeping us Safe Gloria & Dan Costella

Professional, courteous and knowledgeable. Josh came in and assessed the worked to be done. I appreciated that he didn't try to sell me services that weren't necessary and that he patiently explained and walked me through everything he was doing. And he was early - that's always a plus! Gorjanc will be our go-to plumbing/HVAC company from now on.

They did a great job and we would definitely hire them again. We would recommend them as well.