EARTHLINK

Internet Service

Reviews

2.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
25%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
4.5
professionalism
2.7
responsiveness
2.3
punctuality
3.0
Showing 1-4 of 4 reviews

Penny C.
03/2006
5.0
internet service
  + -1 more
THEY ARE DEPENDABLE. I HAVE ALWAYS GOTTEN THE SERVICE WHEN I'VE DIALED IT UP. IT IS RELIABLE. THE PEOPLE ARE VERY PROFESSIONAL AND ACCOMMODATING AND SEEM TO REALLY WANT MY SERVICE.
Description of Work: THEY ARE A SERVICE PROVIDER, PROVIDING DIAL-UP INTERNET FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

ROBERT A C.
08/2004
1.0
internet service
  + -1 more
COMPANY DID NOT DEDUCT THE MONTHLY FEE DUE TO AN EXPIRED CARD DATE. I RECEIVED NO NOTICE OF THE PROBLEM FOR FIVE MONTHS. THEY BILLED ANYWAY EVEN THOUGH THE UNIT DID NOT WORK. COMPANY DEMANDED FIVE MONTHS PAYMENT WHEN NO SERVICE WAS PROVIDED. CONTACT WAS KURT AND HE WAS NOT INTERESTED IN ANY COMPROMISE.
Description of Work: MAILSTATION FOR E-MAIL REFUSED TO ACCEPT NEW MESSAGE.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

12/2001
3.0
internet service
  + -1 more
TECH SUPPORT WAS LESS THAN HELPFUL.
Description of Work: INTERNET SERVICE

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0


ADAM K.
06/2001
1.0
internet service
  + -1 more
ORDERED DSL SERVICE 6 WEEKS AGO, STILL HAVENT CORRECTED AN ERROR THAT KEEPS HER FROM HAVING SERVICE
Description of Work: DSL SERVICE

Rating CategoryRating out of 5
responsiveness
1.0


    Contact information

    unknown, Cleveland, OH 44135

    www.earthlink.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    EARTHLINK is currently rated 2.5 overall out of 5.
    No, EARTHLINK does not offer free project estimates.
    No, EARTHLINK does not offer eco-friendly accreditations.
    No, EARTHLINK does not offer a senior discount.
    No, EARTHLINK does not offer emergency services.
    No, EARTHLINK does not offer warranties.

    Contact information

    unknown, Cleveland, OH 44135

    www.earthlink.net