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Duman's Lock & Safe Inc

About us

Duman's Lock & Safe, Inc. has been in business since 1980. Membership in Associated Locksmiths of America guarantees that the most knowledgeable technicians will service you. Our experience includes work for Amerimark, Amphion Executive Safe, Arhaus Furniture, Berea Board of Education, Conrads, Charter One Bank, CB Richard Ellis, Cleveland Board of Education, Crocker Park, Cuyahoga Community College, Darice/Pat Catan's, FORD, Fox8/TV8, Gale's Garden Center, Heritage Safe, ITT Technical, IX Center and IX Jet Center, JPMorgan Chase, Kaplan Institute, Ostendorf Morris, The Cheescake Factory, The Cleveland Cavaliers and the Hyatt Regency Hotel. We also do work for many municipal police departments and government agencies. This is just a small sample of the companies we service.

Business highlights

Emergency services offered
45 years of experience

Services we offer

Change Combo, Duplicate, Emergency Lock-Out Work, Install, Install Master Key Systems For Schools & Offices, Installs Security Systems, Open & Repair Safes, Open Locked Auto's & Rekey & Repair Auto Locks., Re-Key, Replace, Residential & Commercial Locksmith Service, Sells Safes

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.963 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
0%
2
2%
1
2%
Showing 1-25 of 63 reviews
Karla J.
May 2016
1.0
$685
Upon purchasing a home, I hired Duman Lock and Safe to install a Multi Lock deadbolt on one door, and replace the cylinder on another with a Multi Lock.  I was charged $685.80 for the locks and installation, which was excessively high. But I chose to go ahead and use this company due to their good reviews.  However, the complete lock that was installed has always been very difficult to lock the door due to the deadbolt not being lined up well with the hole drilled into the door frame, and strike plate.  It is now a Friday night, and I can not lock my door.  The deadbolt will not slide into the lock plate.  I have called Duman Lock and Safe three times, and they refuse to answer my calls.  I am unable to secure my door, so can not go to bed for the night, and have to hope that a different locksmith will come to my house on Saturday morning to fix the improper installation done by Duman Lock and Safe.

I DO NOT recommend this company.  Their prices are extremely high, they can not install a lock properly, and now refuse to respond to my calls for assistance.




THOMAS M.
Dec 2015
5.0
Yes, I recommend this pro
$80
unknown

Caroline H.
Nov 2015
5.0
Yes, I recommend this pro
$125
When I realized the workers had locked the keys in the house and it was a weekend I thought I was stuck. I looked on Angie's List and found Duman's Locksmith.  Not only did he return my call he was out that day saying he did not want to make me wait.  he called me 15 mins away so I could meet him there and got the job done quickly.  He was extremely professional and helpful. it is hard to find a reliable locksmith I HAVE FOUND MINE NOW.

DENNIS S.
Aug 2015
5.0
Yes, I recommend this pro
$30
unknown

Jeffrey M.
Jan 2015
5.0
Yes, I recommend this pro
$150
unknown

NANCY B.
Sep 2014
5.0
Yes, I recommend this pro
The door wasn't locking so he had to come back. He had a hard time. They eventually got it done.

Carl K.
Mar 2014
5.0
Yes, I recommend this pro
$170
Locksmith called morning of appointment to let me know when he would be there. He called again to let mine know he was about a half-hour behind. He showed up at the new time and was quick, courteous and professional.

Rebecca G.
Jul 2013
5.0
Yes, I recommend this pro
$130
He was responsive and professional when I called for service. He came out to my home, changed my locks, provided keys and solved my safety concerns. I would definitely use him again and recommend him to others.

John M.
Mar 2013
5.0
Yes, I recommend this pro
$125
Great experience, prompt, and efficient.

Brad N.
Dec 2012
5.0
Yes, I recommend this pro
$176
My son had just purchased his first home from what turned out to be a suspicious character. We got the keys late on a friday and it was apparent we needed to rekey as soon as possible. We were moving him in on that Saturday and were leary of many keys were out there especially since the keys they gave did not open all of the doors. I consulted Angies list and picked the 3 locksmiths that had the most reviews and called them. I went with Dumans because of the personality of Russ Duman. He sold me on his business by putting my needs at the top of his list. He came to Barberton at no extra expense on a Saturday at no extra expense. He arrived on time with everything he needed and rekeyed 5 locks to match and installed a deadbolt and also gave us his recommendations on the garage door
lock situation. He quoted us an amount and came in under that. He was quick, efficient, kind and cleaned up afterwards. He knew this was a young couple just starting out and did not oversell them product or take advantage of their lack of experience. He cleaned up . Could not have had a better experience or selected a better company!!!! Very impressed with Russ Duman and would recommend highly to anyone. Great job Russ, your dad should be proud of how you took care of things while they were out of town!!
Patti Nokes

Michael C.
Aug 2012
5.0
Yes, I recommend this pro
$125
I called at 7:30 or so in the evening. It was going to be $125 for an afterhours service call. Even though he had a job down in Akron, he turned around and came service my house in Broadview Heights because he knew his next job was going to take a while. He arrived within 30 minutes and had my lock done in less than 1 minute. It was pretty amazing, though I was a little amazed that it was going to cost me $125 for such quick work. That being said, he was very clear that this was what it was going to cost before he came, so it wasn't unfair. I should have gone into locksmithing!

Marilynn G.
Jun 2012
5.0
Yes, I recommend this pro
$55
Called Saturday morning and said deadbolt would not move. Told them it was not an emergency and they could make it Monday or tuesday whenever convenient for them. They said they would try for Saturday afternoon and called shortly after lunch to say they would be here in 20-25 minutes. Were definitely on time and performed excellently. Thank you.

Tracey M.
Nov 2011
5.0
Yes, I recommend this pro
$100
I called and was able to set up a same day appointment which was extremely helpful to me.
There was only a slight miscommunication as the technitian called prior to coming and I missed the call.
I suppose the tech was trying to make sure I was there for the appointment time which I was.
Once I called back he came out right away.
When he arrived he did the job well, quickly and courteously.
Job well done.

KATHERINE G.
Oct 2011
5.0
Yes, I recommend this pro
$107
They were very good.

John E.
Feb 2011
5.0
Yes, I recommend this pro
$127
Very well. Technician was professional and made a suggestion about one of the locks (couldn't be repaired, had to be replaced).

Robert W.
Sep 2010
5.0
Yes, I recommend this pro
$25
Wonderful!

Stanley K.
Aug 2010
5.0
Yes, I recommend this pro
$115
Incredibly knowledgeable, helpful and professional. Very reasonable rates. Bob took the time to make recommendations, as well as show me how to operate a safe that came with the house. I highly recommend this company.

Laureen K.
Apr 2010
5.0
Yes, I recommend this pro
$100
I highly recommend Duman’s. I called a few days before moving into a new home and they were able come out on the day I requested to re-key the locks. Mr. Duman was prompt, courteous, and quite knowledgeable.

David P.
Jan 2010
5.0
Yes, I recommend this pro
$161
Excellent overall experience. Bob Duman did the work. Not much more to tell except that he ws there on time, called when on his way, got the work done in a timely and professional manner, and presented a fair invoice. Will have some follow up work done in regards to a safe purchase and security system.

Nelson M.
Dec 2009
5.0
Yes, I recommend this pro
$900
The senior man Bob came out to advise as to the what kind, where to install etc. This was extremely valuable. He is highly knowledgable and his advice was invaluable. I had insisted on this initial visit which I was willing to pay for as a service call and I highly recommend this step! Then, after the safe was ordered and came in, they came back and installed it. It was a very professional job. I highly recommend this company and in particular, having Bob come out first to advise as to what kind of safe, where to install, etc. It is well worth it.

DON M.
Nov 2009
5.0
Yes, I recommend this pro
$108
They did very good work. They replaced two exterior door locks. They also furnished seven or so extra keys. They were very efficient, courteous, professional, and reasonably priced.

Christopher L.
Jul 2009
5.0
Yes, I recommend this pro
$90
Excellent service. Changed 3 locks on a 1927 house. Keyed locks to the same key. Took about 25 minutes.

GAIL D.
Mar 2009
5.0
Yes, I recommend this pro
$88
He was very personable, prompt and he appreciated my problem.

ROBERT G.
Feb 2009
5.0
Yes, I recommend this pro
$60
My four year old son accidently locked the laundary room door and closed the door (fortunately, he didn't lock himself in). We were not able to jigger the lock open from the outside of the room. The technician came the next day after we called. He used a pick tool and got the door unlocked within minutes. The technician was very professional and came when he said he would.

STEVE E.
Oct 2008
5.0
Yes, I recommend this pro
$120
Man arrived earlier than planned (after callling first). Nice, personable, professional young man who tried to save cost where ever possible. Knew exactly what was necessary and finished job quickly. No mess left.
Showing 1-25 of 63

Licensing

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FAQ

Duman's Lock & Safe Inc is currently rated 4.9 overall out of 5.

Duman's Lock & Safe Inc accepts the following forms of payment: CreditCard

No, Duman's Lock & Safe Inc does not offer free project estimates.

No, Duman's Lock & Safe Inc does not offer eco-friendly accreditations.

No, Duman's Lock & Safe Inc does not offer a senior discount.

Yes, Duman's Lock & Safe Inc offers emergency services.

No, Duman's Lock & Safe Inc does not offer warranties.