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CSR Carpet Service & Repair Inc

Founded 2003 • With Angi since June 2010

4.9

(71) Verified Reviews

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Business Details

Phone Number

Address

PO Box 94225

Cleveland, OH 44101

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Description

Our experienced team is committed to handling every job, whether small or large, with complete dedication and an eye to quality. We believe in giving our customers the best value possible. So, although you'll get top-notch materials and workmanship, you'll find that our prices are extremely

Verified Reviews

A few reviews for this pro...
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jennifer W.
5.0
05/28/2018
Work was excellent. Mike removed all wrinkles from carpet and you’d never know they were there. He was unexpectedly short handed the day we were scheduled, and he still showed up, worked very hard, and stayed late to make sure the work was done right. Would highly recommend him.
Description of Work
Had carpet stretched to remove ripples/wrinkles in two rooms and two sets of stairs.
Category
carpet installation
MIKE S.
5.0
06/23/2016
They came and gave me an estimate and then returned to finish the work. Only took an hour and looks great now.
Description of Work
I had a section of my basement carpet that needed to be restretched to eliminate several loose areas.
Category
carpet installation
JEFFREY C.
5.0
04/26/2016
Could not have gone better. Mike came out gave us the estimate, dropped off samples, we made our choice and they set up time for install. The gentlemen who did the work were very cordial and professional. The job looks great - when someone knows what they're doing it all looks so easy. I will most certainly use them again.
Description of Work
Installed new carpet and padding for basement steps and landing.
Category
carpet installation
Frank T.
5.0
04/14/2016
Mike and his team are quality contractors. Inspected the job, lined up the materials, and completed work in a timely fashion. Absolutely worth a call if you need any type of carpet work.
Description of Work
Re-stretch living room carpet, transition to kitchen flooring
Category
carpet installation
Linda M.
5.0
03/01/2016
CSR responded to my call immediately. The team showed up on time and provided a quote before starting the work. I was pleasantly surprised at the cost. The two guys were friendly and very comfortable to be around. I will recommend them at every opportunity. Before leaving they vacuumed....always a treat. Very pleased with how fast and smooth the repair went. Another great find on Angie's!
Description of Work
Cut and repair hall carpeting
Category
carpet installation
Amy H.
5.0
02/22/2016
Very professional. Work was fast, looks good. No complaints!
Description of Work
Repaired 2 areas of carpet that had wax spilled on them.
Category
carpet installation, flooring contractor
Jereme M.
5.0
02/18/2016
Called the company. Telephone conversation was pleasant. The guys were able to come the same day! and were on time and professional. gave a reasonable estimate and did everything very well. cleaned up after themselves. my wife was very happy. will definitely use them again! Thanks.
Description of Work
re-installed carpet we had pulled up from another project
Category
carpet installation, flooring contractor
MARY T.
5.0
11/22/2015
We had ripples in the carpet that ran the length of our family room. Our call was returned quickly and we scheduled the work. They showed up on time reviewed what would be done and the price. The project was completed in approximately 2-1/2 hours. Very professional and even vacuumed and removed the scraps before leaving. We could not be happier with the results! We will definitely use their services in the future.
Description of Work
Re-stretched carpet in a 15' x 30' family room
Category
carpet installation
Deborah R.
5.0
11/19/2015
Called back promptly and showed up when they said they would. Very professional and did a great job. The price was very reasonable and would definitely use them again and recommend them to others.
Description of Work
Stretched carpet in two rooms
Category
carpet installation
JIM & DIANE S.
5.0
11/17/2015
CSR arrived on time and determined that the extra carpet I had for the repair was not the same quality as the stained carpet. We went from room to room to determine a match and appropriate area to cut out a small portion of carpet. The stained patch was repaired and it looks great. Now I do not need to use a rug to cover the area any longer. Great Job! Will definitely use them again if the need comes up.
Description of Work
Repaired a coffee stain on light colored carpet by replacing the area..
Category
carpet installation
Terri M.
5.0
07/23/2015
Received estimate and then scheduled repair. Carpet looks great. They even vacuumed and returned furniture. Would hire again.
Description of Work
3 rooms needed carpet re-stretched
Category
carpet installation
KARL C.
5.0
05/18/2015
Very happy with the result. This is the second time I have have used CSR. Will use again in the future.
Description of Work
Re-stretched carpet on staircase.
Category
carpet installation
Adrianne F.
5.0
03/26/2015
My boyfriend put in ceramic tile, but tore out some carpet to do it. We didn't know how to make the tile and carpet "meet up" properly. I described the issue on the phone to CSR, who said they could fix it and create the transition from carpet to tile (about a 12 foot long line going across an open floor plan). They gave me a quote when they arrived, stuck to the quote, did excellent work, and were quick. I highly recommend them for carpet repairs, including trimming and cutting, adding transitions, and measuring. Also, my dogs were loud and annoying, and they were super nice about it.
Description of Work
Repaired a threshold between carpet and newly installed ceramic tile. Trimmed carpet, put down transition board, cleaned up
Category
carpet installation
George B.
5.0
02/24/2015
Gave me a phone quote and a firm date and a tentative earlier date. Called to say he could not do the earlier date but was firm with the quoted date. In out and done at an excellent price. Definitely will use in the future when a need arises.
Description of Work
Secured the carpet in the doorway into our bathroom after having new porcelain tile installed.
Category
carpet installation
Dana N.
5.0
11/13/2014
We had a Ryan Home built about 3 years ago, and throughout the house carpeting was getting significant ripples from being improperly installed. Ryan refused to remedy the situation since they only warranty for 1 year. CSR Carpet Service quoted the project for what we felt was a very fair price given the size of the job. I had to reschedule twice after throwing my back out and being unable to clear out rooms of misc stuff on floors until I was feeling better. The owner was very flexible and understanding. Workers put all large pieces of furniture on plastic furniture movers so we did not have to completely empty each room. Everything was put back in its place before they left. Extra tack strips were put down on one side of each room to help hold tension on the newly power stretched carpets. Everything was neatly trimmed of excess after stretching and rooms vacuumed of any mess. I will be calling them back to do the finished basement when we are ready to fully use that space as well. They were very professional and careful with our furniture and belongings. Highly Recommended.
Description of Work
Stretch carpeting through out the whole house (4 bedrooms, living room, family room, dining room, office and large "L" shaped main stairs)
Category
carpet installation
Karen P.
5.0
10/24/2014
Went great - CSR Carpeting was very professional and punctual. Prices were very reasonable for purchasing and installing carpeting compared to retail stores.
Description of Work
CSR Carpet came out and gave us an estimate for new carpeting and we were very pleased with the punctuality, products offered, cost, and general professionalism of CSR Carpeting. Although we decided to hold off for the time being, we will definitely be calling them when we replace our carpeting in the near future.
Category
carpet installation
Sharon & Frank C.
5.0
08/27/2014
Everything went as planned.
Description of Work
They stretched my carpet in a great room and master suite that I'd been told could not be stretched. They had to move two large and heavy curio cabinets and break down a king size bed. They were professional and never complained about the weight of the furniture. Mr. Sorb in cautioned me as to what I'd see once the carpet was stretched and he was quite accurate. He assured me the "streaks" I'd see were a result of the ripples in the carpet trapping dirt and once cleaned they would disappear. I'm having my carpet cleaned next week so I'll see. He told me to call him back if I had a problem.
Category
carpet installation
Kay D.
5.0
08/07/2014
For the past year or so, we've been unhappily living with incredible ripples in the carpeting in our hallway and master bedroom. These areas were recarpeted about 3-1/2 years ago and weren't a problem until we had them cleaned a year ago. The carpeting wasn't some cheap off-brand, and we've never had this problem before in any of our homes. Our call to Circle Floors where we bought the carpeting was met with and quot;I'll have to check our records and get back to you.and quot; We never heard back, and they no longer answer their phone (it rings endlessly), so it appears they're no longer in business. The sight of these terrible waves in our carpeting just drove me crazy -- do we have to buy new carpeting again?? I finally decided to research Angie's List for a company that would restretch this mess. Luckily, I found CSR!! The owner came to our rescue and found that the restretching produced an excess of 2 inches that should have been stretched during installation. Mike had 2 young men working with him in our home, and I told them I was impressed with their manners and how they handled themselves. Mike is a fine gentleman himself, and his assistants are just like him. Fine guys with the work ethic that made America great. I hope I never have a problem like this in the future, but I recommend CSR to anyone who needs this service. TOTALLY HAPPY WITH C.S.R. AND SO GLAD I FOUND THEM ON ANGIE'S LIST.
Description of Work
Restretched carpeting in hallway and bedroom
Category
carpet installation
Timothy D.
5.0
06/04/2014
They came and looked at what I had done, gave me an estimate to remove the rest of the padding that needed replacing, installing new padding, and then stretching and reinstalling the carpet. He said he could do it the next day, so we agreed. He was there on time the next day with an assistant, and they got the job done. It was a little more involved than he thought it would be, but he stuck to the original estimate anyway and finished in about 3 hours. The basement looks perfect again, and they could not have been nicer people to deal with. It was a little expensive, but I had other estimates for even more, so I think they were fair with me. I'd definitely recommend them.
Description of Work
We experienced rainwater seeping into our basement during the massive rain storm, and the padding under the carpet adsorbed all the water. The basement is a finished basement, and I had to pull up the carpet in order to cut away all the soaked and mildewing carpet pad. The carpet itself was fine. I went to several carpet places to get estimates to have the carpet reinstalled, and they didn't want to do it.
Category
carpet installation
Patricia S.
5.0
06/02/2014
The job was beautiful. they restretched a hallway and three bedrooms. the carpet looked good as new. I was very pleased. and they were very fast.
Description of Work
Restretched old carpet.
Category
carpet installation
BARBARA M.
5.0
05/28/2014
I called CSR to fix a corner of my carpet that my dog had torn up. They were very quick to return calls and to come out. I had leftover carpet so the entire charge, including the service call, was $69.00. Well worth it. The carpet is repaired and you can't even tell where the work was done. I absolutely would call CSR in the future and would recommend them to friends. Thank you so much!
Description of Work
Patched carpet
Category
carpet installation
Sharon G.
5.0
05/27/2014
Great Job! Did the living room and dining room carpet that has been making bubbles for years. They called on Thursday and came on Saturday. Moved all the furniture and got the carpet stretched out and then vacuumed the carpet.
Description of Work
restretched carpet
Category
carpet installation
Barbara W.
5.0
03/19/2014
I called on Monday and they were able to schedule me for the next day, on Tuesday afternoon. They moved all of the furniture necessary to do the stretching and vacuumed when finished. This father/son team did a great job! I would definitely call them again.
Description of Work
Stretched carpet in office and repaired open seam in living room area.
Category
carpet installation
lauren M.
5.0
12/03/2013
In our rec room we had a pool table and the re-stretch seemed to us a complicated job. My husband asked many questions and the CSR team were very patient, explaining how the pool table and some other furniture needed to be moved to have the job done correctly. And they took care of everything for us! The carpeting looked like new again and they did an excellent job. We wanted to share this review because over the thanksgiving weekend we came across some friends who also needed their carpet re-stretched and we highly recommend CSR before going to anyone else!
Description of Work
We needed the carpet re-stretched in our hallway and in the rec room.
Category
carpet installation
ann S.
5.0
11/19/2013
We needed carpets stretched in the living room, dining room, hallway and two bedrooms. Called C.S.R for an estimate, they came out quickly, inspected the carpet and gave a very fair estimate. Set up appointment to have it done. When they arrived to do the work there were three workers, they worked quickly and were very professional. One of the bedrooms had heavy office furniture which they moved an then put back. They cleaned up after they were finished. I would definitely use their services again.
Description of Work
Stretched Carpets
Category
carpet installation

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Sales and Installation
    Flooring Sales and Installation
    Carpet Cleaning
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Restretching, patching, seam repairs, kickbacks, flood restoration, post disaster pad & carpet reinstallation, tear outs, carpet sales & installation

    Services Not Offered

    carpet cleaning.

    Frequently Asked Questions & Answers about CSR Carpet Service & Repair Inc

    How is CSR Carpet Service & Repair Inc overall rated?

    CSR Carpet Service & Repair Inc is currently rated 4.9 overall out of 5.

    What days are CSR Carpet Service & Repair Inc open?

    CSR Carpet Service & Repair Inc is open:

    Sunday: 9:00 AM - 6:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    What payment options does CSR Carpet Service & Repair Inc provide

    CSR Carpet Service & Repair Inc accepts the following forms of payment: Check

    Does CSR Carpet Service & Repair Inc offer free estimates?

    Yes, CSR Carpet Service & Repair Inc offers free project estimates.

    Does CSR Carpet Service & Repair Inc offer eco-friendly accreditations?

    No, CSR Carpet Service & Repair Inc does not offer eco-friendly accreditations.

    Does CSR Carpet Service & Repair Inc offer a senior discount?

    No, CSR Carpet Service & Repair Inc does not offer a senior discount.

    Does CSR Carpet Service & Repair Inc offer emergency services?

    Yes, CSR Carpet Service & Repair Inc offers emergency services.

    Are warranties offered by CSR Carpet Service & Repair Inc?

    No, CSR Carpet Service & Repair Inc does not offer warranties.

    What services does CSR Carpet Service & Repair Inc offer?

    CSR Carpet Service & Repair Inc offers the following services: Restretching, patching, seam repairs, kickbacks, flood restoration, post disaster pad & carpet reinstallation, tear outs, carpet sales & installation

    Are there any services CSR Carpet Service & Repair Inc does not offer?

    carpet cleaning.