CARPET CAPITOL
About us
FAMILY OWNED AND OPERATED FOR OVER 100 YEARS! Professional installation of all types of flooring, custom rugs, also sell materials.
Business highlights
Services we offer
FAMILY OWNED AND OPERATED FOR OVER 100 YEARS! Professional installation of all types of flooring, also sell materials, custom rugs
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for the kind review. We appreciate it."
"Thank you for the kind review. We appreciate it."
I did a lot of looking, pricing, measuring, getting quotes; and in the end, Carpet Capitol was fantastic on final cost and also the wide range of selection, and the quality of the carpet I chose. I was never pressured to do anything. I took my approximate measurements to their warehouse/store, and received quick, courteous service. I explained what kind of carpet I was looking for and they showed me many options, including a large selection of rolled remnants. I am so happy I found them online and enjoyed reading the long family history and pictures of when Josh's grandfather started the business. While I was there, Josh told me that a couple of their installers have worked there for over 20 years. That gave me a secure feeling that the work would be done right. He gave me a written estimate, based on the carpet I chose and the approximate measurements I provided. He then scheduled a home visit to see where the carpet would be installed, and to confirm the measurements. The person who scheduled the appointments, Tammy, was also very helpful, especially when I had to reschedule the installation, because of a septic pipe leak. The installer, Robin, was very polite, clean, and efficient in that he went straight to work, and worked really hard until the job was done. The installation went smoothly and the end result was absolutely beautiful. I am so glad that I went to their location and picked out my own carpet instead of choosing from a few samples brought to my house. I never knew how big the selection could be! And I have no doubt that I will buy from Capet Capitol the next time I need any type of flooring. They do everything!
"Thank you for the very kind review. We appreciate it. We love making our customers happy!"
As a side note, Josh is a pretty talented artist. Not only does he run the main carpet business, he also creates rug art. A unique and extremely neat skill, he can create nearly anything you have in mind. I particularly enjoyed the Star Wars rug you see on his website, but that's just me.
"Incredibly kind words. Thanks for taking the time to share your experience. We are so pleased that everything went well, and we enjoyed working with you, as well. It is always nice when somebody notices your hard work. As a small business, we try to connect with our clients and cooperate together to find the best solution for their needs. We take pride in seeing that process through. Our challenge is advertising, especially when some of our competition spends millions of dollars to do the same. This is why the personal referral and testimonial is so important, so thank you for taking the time to share yours."
"Thank you for your business. It was a pleasure meeting and working with your wife. I'm so pleased that you're satisfied with our work. Enjoy your new carpet and your stay in Cleveland."
"We agree. It was our pleasure to work with you. Thanks for your business and kindness in sharing your experience with our company. Hope to see you again."
"Member, Thanks for your business. You have a lovely home, and we enjoyed helping you update it with carpet and ceramic tile. It really was nice working together, hope we can help again in the future (if needed)."
"Thank you for your business, and for noticing our hard work. It was a pleasure working with such nice people. Enjoy your beautiful home."
We're going to have them do some installed carpet in a less trafficed area of the house, and I'm not at all nervous. His installation teams have been with them for over 30 years - he said he doesn't know what he's going to do when they retire!
"Thanks for noticing our efforts. Every day, we aim to make each interaction a positive one. We are so pleased that your experience with us went well, and we'll continue to give the same personal service that has kept us in business for so long. Additionally, it was nice meeting you and your wife, and we'll be here when you're ready to do more flooring projects in the future."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.