Construction & remodeling work.
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"Thank you so much [Member Name Removed]! It was a pleasure working with you and your husband! We really appreciate the business!!"
"Sorry but We can not have bad customer service if we didn't do any work for you?! Also recall that you did speak to someone and it was a repair... which we don't do."
Al and his dad came to our house and were very professional, courteous and down to earth. My husband and I liked them immediately. We had already received 2 estimates to install new vinyl siding on our house and detached garage. We don't necessarily choose a contractor by lowest bid, but Al's price was the best and we liked the idea of working with a small family owned business. We had to receive approval from the Gates Mills Board, so both Al and his dad went to the meeting to present our project before we even signed a contract with them. Gates Mills required some changes in product and design that caused an increase in price, and Al discussed all details and price differences with us so there were no surprises once the job started. He also did not ask for any down payment or deposit, but payment in full once the job was finished and we were completely satisfied.
Al's crew were professional, on time, did excellent work, and cleaned up everything. They installed heavy duty corner posts (which we hadn't even thought to ask about), "fluted" the casing around the front door for a more decorative look, and replaced all casings around the windows since Gates Mills did not allow "J" channels. In addition to installing new siding, our contract included all new gutters with leaf guard, new downspouts, 15 sets of louvered shutters, and replacement of automatic door, man door, and 2 windows on our detached garage. On the day the work was to be completed, we met Al to walk the job. We found a few things which they took care of right away. A few weeks later, we discovered a couple minor issues which were taken care of in a timely manner.
In addition to this job, we also hired Al's company to replace our barn roof. It was a complete tear down and included some plywood that needed replaced. Al has a separate roofing crew, and we were unsure of doing both these jobs due to the cost, but he offered us a discount which we couldn't pass up. Our barn roof was in pretty bad shape, and after the winter we had, we definitely made a good decision to have it done. Just like their siding crew, the roofing crew did an excellent job. We found no evidence of the tear down since they did such a good job cleaning up.
Bottom line is our home and garage look brand new! We highly recommend Al's company and would hire them again without reservation.
Kevin and Janet Duden
"We did vinyl siding here not roofing! The siding job was excellent!!she got out company mixed up with another company that did roofing!!!!!!!!!!!!!!"
"We did keep in constant contact with customer...not much work you can do in last years winter! Always better to not wait until bad weather!"
"Exactly! We needed to know when she was leaving and coming back so we can clean up on time! Your neighbor by the way ...Is very very happy with the work and was very surprised about this!"
"The hole was in the gutter board and bricks in chiney, Not sure what weather stripping means? Never was aware of shingles missing. We did not do porch posts and would never leave beer cans in yard! My crew claimed they were already in garbage and/or she had other workers there."
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