Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
CHRISTINE T.
Oct 2002
Uncategorized Services
AMERICAN GENERAL FINANCE SERVED AS THE FINANCE COMPANY IN A TRANSACTION BETWEEN GORJANC & MYSELF FOR A NEW FURNACE INSTALL. THE GORJANC REP AND I SIGNED A CONTRACT STATING 90 DAYS SAME AS CASH AND THE SPECIFIC DATE THAT PAYMENTS WOULD BEGIN. AMERICAN GENERAL INSISTED THAT THE PAPERWORK HAD BEEN FILLED OUT INCORRECTLY AND STARTED BILLING ME TWO MONTHS EARLIER THAN THE CONTRACT STATED, BASED ON HOW THEY CLAIMED IT SHOULD HAVE READ. AFTER I MADE SEVERAL PHONE CALLS AND THREATENED TO FILE A COMPLAINT WITH THE OHIO ATTORNEY GENERAL, THE BRANCH MANAGER ELENA TOLD ME OVER THE PHONE THAT SHE WOULD UPDATE THE BILLING SYSTEM, BUT SHE STILL REFUSED TO PUT IT IN WRITING. I''M STILL WAITING TO SEE IF THE CORRECTION IS ACTUALLY GOING TO BE MADE.
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FAQ
AMERICAN GENERAL FINANCE is currently rated 1.0 overall out of 5.
No, AMERICAN GENERAL FINANCE does not offer free project estimates.
No, AMERICAN GENERAL FINANCE does not offer eco-friendly accreditations.
No, AMERICAN GENERAL FINANCE does not offer a senior discount.
No, AMERICAN GENERAL FINANCE does not offer emergency services.
No, AMERICAN GENERAL FINANCE does not offer warranties.