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All Pro Window Cleaning, Inc.

Founded 2005 • With Angi since December 2011

1.0

(2) Verified Reviews

Description

We are a small family owned & run window, gutter and power washing company....

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Verified Reviews

A few reviews for this pro...
1.0

01/17/2016

Sorry I didn't see this second section before I typed my story above.

Description of Work
I bought 2 groupon and a 1 living social coupon back in 2012. When I called in the fall of 2012, I received a recording saying that the company's schedule was filled for 2012, but the company would honor all Living Social and Groupon coupons in the spring. I left several voice messages in the spring of 2013 and never heard back. I sent an email to the company's email address on January 3, 2014 and never heard back. I just came upon my records of my correspondence with the owner Jeff Ulery and realized that I spent $167 on coupons and got NO services. I went on their website. It has the logo for the BetterBusiness Bureau on their web page. I clicked through to the BBB to find that All Pro is using the logo, but is not in fact a member of the BBB. The BBB has notified them to take the logo from their website, but they have not.

Category window cleaning

1.0

04/16/2012

I am writing to let you know how unprofessional Jeff Ulery, owner of All Pro Windows was with 4 separate homes and how appalled we all are that he left work at my house and house #2 incomplete and refused to correct his mistakes. I am also furious that he cancelled 2 additional window appointments on 4/28 because he would not correct the mistakes made on the first 2 houses. A company's responsibil...

Description of Work
Appts were scheduled for a total of 4 houses for window cleaning, sills inside and out. All 4 homes purchased Living Social deals at $49 for $100 worth of window cleaning. House #1 was complete for the window services with a few minor complaints. House #2 was left halfway completed, but wanted payment for the full amount. His one employee showed up 3.5 hours late and without the correct cleaning supplies. When the work was left halfway complete, House #2 contacted Jeff to get the situation rectified. Jeff told House #2 that he was refusing to correct the mistakes and also was canceling the appts for the other 2 homes that also purchased the same Living Social deal. Jeff also agreed to remove and rehang shutters at my house and he refused to rehang them after a discrepancy was discovered at house #2. Jeff does not keep his word or correct his mistakes. I asked him what he could do for the others who purchased the Living Social deals and his response was to figure it out on our own. Three of the homes are in the process of attempting to recover a refund from Living Social, but they are refusing to reverse the charges on the credit cards used for payment.

Category window cleaning

Service Provider Response

Let me start by simply stating that the member is a liar. I will take each statement the member made one at a time. 1. We did not leave any work at the members house incomplete. She asked us to take down her shutters which we did, although we are window cleaners NOT contractors we did it as a favor to her and only charged her $20.00. She is only upset because we declined to re hang the shutters af...

    Services Offered

    Window Cleaning, Gutter Cleaning, Power Washing

    Services Not Offered

    Snow removal

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, PayPal
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes