Founded 1979 • With Angi since October 2002
Northeast Ohio overhead door service.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-17 of 17 reviews
Joseph V.
04/16/2018
I had Paul replace both springs and cones. He was professional, fast, and responsive. They were also 25% cheaper than Action Door. I would definitely recommend this place to anyone interested in quality work for a fair price.
Description of Work
Replacement of broken tension spring.
Category
garage doors
Jay M.
12/28/2017
The company sent out a professional (Mike) within couple of hours from our initial call. He was swift and found a low cost solution to our issue. Didn’t try to upsell. We were impressed by the fact that he braved such a snowy weather and bad roads to help us out. Will definitely use them and recommend them to others.
Description of Work
Needed urgent repair of garage door. The conditions were snowy and frigid so we needed someone right away.
Category
garage doors
RICHARD B.
03/30/2017
Lois C.
12/23/2016
I called two other companies, but they were unable to make the repairs that day. Advance Door quickly and accurately identified the problem from my description on the phone and sent out a repairman within a couple of hours. Mike not only replaced the springs but also installed new light bulbs and lubricated the door. He was efficient and cheerful, a pleasure to meet.
Description of Work
Garage door springs replaced
Category
garage doors
Robert B.
05/29/2016
Advance Door reps were extremely knowledgable about all garage doors on market. I chose to go with best-rated, Ohio-made Haas Door. Certainly wanted to avoid poorly-rated Wayne Dalton doors with plastic gear parts. My garage was built in 1920's with some special install issues. Advance send out their two best veteran technicians, Steve and Stan, to work through the problems. Their experience made all the difference. I called a couple competitors to compare price. They were $150-$200 more. One competitor said, "If Advance Door Co will sell and install that Haas Door for that price, take it!" Very professional. Extremely reliable. Highly recommended.
Description of Work
Install new garage door
Category
garage doors
Paul E.
03/30/2016
Arthur S.
01/13/2015
ARLENE L.
11/25/2013
We have a 16 foot garage door for our 2-1/2 car garage. One of the two springs broke on Saturday. I called Advance Door and to my surprise I was talking to a live person. The information was taken, and within an hour I received a call back. They were prepared to come out quickly, but since it was a weekend and we had another vehicle outside the garage, we made an appointment for first thing Monday morning. I requested a call when the installer was on their way. First thing Monday morning I received the call that they would be there in 45 minutes. The installer arrived on time and arranged to take care of the broken spring. Since we have 2 springs on the door he recommended we change them both, which we did. He also inspected the rest of the door, etc, and noticed some rollers were not up to par. In no time at all, he replaced the springs and the rollers. The work was done quickly and professionally. We have used this company before, and will again. I appreciated their quick response, especially on a weekend. I highly recommend this company.
Description of Work
Replaced the broken spring on my garage door, and more.
Category
garage doors
LINDA B.
07/01/2013
I contacted Advance Door in late May. They responded that day and the next day a service man came and measured my door. My door was not the standard size so I suppose that's why it took a month to get it. My door was installed on July 27. It took about 3 hours. The installer cleaned everything up very nicely. I am satisfied so far. It seems to be working OK.
Description of Work
Tore down old garage door and hauled it away and installed new garage door.
Category
garage doors
Michael B.
05/13/2013
Bridgette B.
07/19/2012
Overall they did a fantastic job.
Description of Work
My son accidently ran his car into the garage the night we moved into our new house 06/24/12. This caused the garage door to go off the tracks and one of the panels to collapse. Luckily, there were no other cars inside the garage. However, the door was ruined. After getting a recommendation from a family member, I called Advanced Door the next morning between 7:00 - 7:30 am. They took the message and then said they would call back. They called back a few hours later and said the technician would be there by 3 pm that day. The technician showed up at around noon. He saw the problem and then advised that it would be better to replace the whole door vs. getting the current door repaired especially since I wanted to electrify the garage and get a door lift later. We talked terms and he showed me the styles and colors. My door had to be ordered and was installed on 07/06/12. The technician did a great job and my new door looks great.
Category
garage doors
Jim & Linda H.
05/13/2011
The Advanced salesman arrived at the scheduled time and wrote a contract for the installatiion of the garage door for the following week. The day of the installation, the service technician arrived promptly and he immediately inventoried the hardware and organized his work. The garage door installation was completed in three hours and we were very pleased with the overall job. We have already recommended him to our friends and neighbors.
Description of Work
Installed new garage door and all hardware.
Category
garage doors
MARILYN M.
08/17/2006
Michael D.
05/05/2005
02/20/2004
ANTHONY & LORI D.
10/31/2002
VERY POOR COMMUNICATION AND VERY MISTRUSTFUL ABOUT PAYMENT. VERY DEFENSIVE WHEN YOU TRY TO TALK TO THEM ABOUT WARRANTIES OR FOLLOW-UP. JUST A POOR COMPANY TO DEAL WITH. THE TECH, ALBERT, SEEMED TO BE CARING BUT THE QUALITY OF WORK IS BAD-KEEPS BRAKING DOWN. THE HEAD OF SERVICE, MIKE FAGEN IS VERY DIFFICULT TO TALK TO. VERY DEFENSIVE, POOR COMMUNICATOR-WOULD NOT RECOMMEND FOR ANYONE TO TALK TO HIM.
Description of Work
REPLACED GARAGE LIFT AS WELL 2 COILS. PUT IN NEW LIFT MASTER AND 2 NEW COILS EVEN THOUGH THEY SAY THE ONLY REPLACED ONE.
Category
garage doors
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