About us
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
2.38 Reviews
Showing 1-8 of 8 reviews
Ellen N.
12/2024
chimney repair
+ -1 moreThis company seems like a scam. There is no local address. All calls I got pertaining to the service looked to be coming from New York City (I live in Cleveland Ohio). I requested service, a tech came out that I could not understand due to him not being able to speak English, he looked at my fireplace, spent less than 10 minutes here, did not give his name, had me click a link on my phone to "approve an estimate" which I stupidly did, charged me $100 and left. Our gas fireplace still doesn't work right. I would not trust this company.
Description of Work: Gas fireplace inspection and repair if needed
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$106
Kevin L.
12/2024
chimney repair
+ -1 moreHired for an inspection. Service was prompt and friendly. The inspector advised that the damper was broken and quoted a repair of $1,400. I requested a second quote from another company, and that serviceman said that the damper was simply off track and fixed it in seconds. He stated that he “sees this two or three times a day.” The inspector from Ace was either incompetent or trying to scam us. Either way, BUYER BEWARE!
Description of Work: Inspection, cracks sealed.
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$580
Rick B.
11/2023
chimney sweep
+ -1 moreNO !!! Someone needs to call me. The problem list is way toooo long. Will never refer this company to anyone & you all need to be aware of the issues with them . Call Kare Barry
Description of Work: Call me. The problem list is too long. Just let him do inspection only. Karen Barry 330-620-2054
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$69
Bob L.
11/2023
chimney caps, chimney repair
+ 0 moreThe company, Ace Fireplace Services, was one of four matches received from Angi. They initially contacted me by text on 9/21. I called to inquire about the cost and was verbally told that they would first do an inspection, which would cost as I remember approximately $100 and they would then determine what additional work should to be done and the cost. They came to the house on 10/25, performed the inspection and recommended the following repairs: 1. Fixing cracks on top of the chimney 2. Replacing old chimney caps 3. Sealing gaps/openings in the flue from the inside The technician, Manny, presented a bill for $1070.60 which I understood to be the cost of the project. This was considerably more than I was expecting. However, I agreed to pay because it was hard to judge the cost of the third item. At this point the technician left to obtain some chimney caps. After returning, he repaired the cracks and replaced the old chimney caps. At this point he presented me with another bill for $2468.70, bringing the total charges to $3538.30. The third task had not been completed, although he said he would be able to return later in the week with his “gun” to do the third piece of the project. There has since been no follow up. I paid the $2468.70 charge because I felt pressured and felt it might be dangerous to have a verbal confrontation at that time and place. I did not feel that the amount charged was fair for the work that was completed.
Description of Work: Filled cracks on top of chimney. Replaced two old chimney caps.
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Alexander C.
11/2023
chimney sweep
+ -1 moreAce Fireplace Services did a fantastic job with my chimney sweep. They paid attention to every detail, ensuring a thorough cleaning. My chimney is cleaner and safer than ever, thanks to their dedication.
Description of Work: Chimney Sweep
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Yes, I recommend this pro
Michael M.
08/2023
chimney sweep
+ -1 moreDisappointed by difference between estimate and actual cost: "starts at $99 for the clean and goes up from there." It ended up over $600 because it needed a "deep clean," which took about 1/2 hour. I liked the kid though. "Zack" was professional and efficient. Just would have preferred a more accurate estimate.
Description of Work: Chimney Sweep
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Yes, I recommend this pro
Chris C.
08/2023
chimney sweep
+ -1 moreLots of very expensive recommendations. Worker stated chimney very dirty but took very little time cleaning. Stated he took pictures but never I saw them. Sent multiple estimates but no receipt until I contacted the office. Bill was thirty dollars motored than estimate. No break down of expenses on receipt.
Description of Work: Chimney Sweep
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$372
Contact information
600 Superior Ave, Cleveland, OH 44114
https://www.acefireplaceservices.com/Service hours
Sunday:
8:00 AM - 8:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 4:30 PMSaturday:
ClosedLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Chimney Caps
FAQ
Ace Fireplace Services is currently rated 2.1 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Ace Fireplace Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Ace Fireplace Services offers free project estimates.
No, Ace Fireplace Services does not offer eco-friendly accreditations.
No, Ace Fireplace Services does not offer a senior discount.
No, Ace Fireplace Services does not offer emergency services.
Yes, Ace Fireplace Services offers warranties.
Ace Fireplace Services offers the following services: Chimney Animal Removal
Chimney Bricks Repair
Chimney Cap Installation
Chimney Cap Repair
Chimney Chase Covering
Chimney Construction
Chimney Cricket Installation
Chimney Crown Repair
Chimney Damper Repair
Chimney Deep Cleaning (PCR)
Chimney Exterior Wood Replacement
Chimney Fan Installation
Chimney Flashing
Chimney Flue Installation
Chimney Flue Repair
Chimney Framing Rebuild
Chimney Framing Repair
Chimney Inspection Level 1
Chimney Inspection Level 2
Chimney Inspection Level 3
Chimney Liner Installation
Chimney Liner Repair
Chimney Maintenance
Chimney Masonry Repair
Chimney Nest Removal
Chimney Rebuild
Chimney Repair
Chimney Restoration
Chimney Siding Repair
Chimney Siding Replace
Chimney Spark Arrestor Installation
Chimney Sweep Near Me
Chimney Sweep
Chimney Tuckpointing
Chimney Vent Installation
Downdraft Repair
Electric Fireplace Installation
Electric Fireplace Repair
Fireplace Gas Burner Installation
Fireplace Gas Valve Repair
Fireplace Gas Valve Replace
Fireplace Installation
Fireplace Masonry Repair
Fireplace Panels Repair
Fireplace Panels Replace
Flexible Chimney Liner Installation
Glass Door Fireplace
Pellet Stove Inspection
Pellet Stove Installation
Pellet Stove Repair
Pilot Assembly Replacement
Pilot Light Installation
Remote Control for a Pilot Light
Smoke Chamber Cleaning
Smoke Chamber Rebuild
Smoke Chamber Repair
Vent Less Gas Logs Installation
Vented Gas Logs Installation
Waterproofing Bricks
Contact information
600 Superior Ave, Cleveland, OH 44114
https://www.acefireplaceservices.com/Service hours
Sunday:
8:00 AM - 8:00 PMMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 4:30 PMSaturday:
Closed